AC Hotel by Marriott Pleasanton

Hotels
AC Hotels by Marriott
8.8 (416 reviews)
5990 Stoneridge Mall Road , Pleasanton , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good value for money
Delicious breakfast
Modern design
Cons:
Loud heater
Broken thermostat
Privacy issues with housekeeping

Categories

Cleanliness
8.21
Generally clean facilities with some cleanliness issues raised.
Service
9.18
Staff were friendly and accommodating, though one incident caused discomfort.
Location
8.72
Convenient location, though facing the freeway can be a downside.
Room Quality
8.37
Modern and clean rooms, but there were issues with the thermostat.
Amenities
9.2
Great amenities including a well-received breakfast.
Value for Money
8.66
Good value considering the amenities and cleanliness.
Food and Beverage
9.21
Breakfast was delicious and worth the price.
Overall Experience
8.88
Overall, a pleasant experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:07

Property Description

Luxurious Amenities
AC Hotel by Marriott Pleasanton offers a range of upscale amenities including free bikes, an outdoor swimming pool, a fitness centre, and a stylish bar, ensuring a comfortable and enjoyable stay for all guests.

Culinary Delights
Indulge in a culinary journey at our on-site restaurant, serving a delectable mix of American, Italian, and Spanish cuisine. With options for vegetarian, dairy-free, and gluten-free diets, there's something to satisfy every palate.

Convenient Services
Whether you need to catch up on work at the business centre or unwind at the snack bar, AC Hotel by Marriott Pleasanton has you covered. Enjoy the convenience of free WiFi, a 24-hour front desk, and air-conditioned rooms equipped with modern amenities.

Experience luxury and convenience at AC Hotel by Marriott Pleasanton - book your stay now!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 416 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.37
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.88
J
Jennifer couple us
8
Good hotel
Pros:

Comfortable, clean

Cons:

No microwaves, and not enough parking

2026-03-19 via Nuitee
J
Jennifer couple us
8
Nice hotel
Pros:

Clean comfy rooms

Cons:

Not enough parking, and no microwaves

2026-03-19 via Nuitee
C
Christina family_with_children us
10
Great overnight stay
Pros:

Very comfortable staff was amazing. Great location.

Cons:

Nothing

2026-03-16 via Nuitee
N
Nicole family_with_children us
9
2026-03-16 via Nuitee
M
Michele couple us
10
2026-03-11 via Nuitee
A
Angela couple us
10
The bed was like sleeping on a cloud.
Pros:

The Front Desk Receptionists Lei and Amaya.

Cons:

I Couldn’t Stay Longer.

2026-03-09 via Nuitee
N
Narantsogt couple us
8
Not happy
Pros:

Clean and comfy.

Cons:

Some reason I got Connected room. Next people was extremely noisy. Called and complained about the noise but reception wasn’t nice. Instead of change room they were saying we did told people next door about complaints, they promised not no Mae noise anymore. For me it was very unprofessional. Because of that next door people made more noise and had an attitude toward us. Knock the wall …etc. I wish hotel staff not to tell people next door about noise complaint.

2026-02-22 via Nuitee
D
Daniel couple us
8
2026-02-14 via Nuitee
G
Greg family_with_children us
1
Pros:

Clean

Cons:

Staff was rude, loud in my room.
Tried calling General Manager and left my number to talk to her and never received a call back.

2026-01-29 via Nuitee
L
Lillian couple us
10
Awesome next time I’m in town I will most definitely book again
Pros:

Very nice and clean and felt like home

2026-01-27 via Nuitee
J
Julie family_with_children us
8
Pros:

Location was good, very clean and comfortable stay

Cons:

Breakfast was told 22.95 there but online says 16.95 Wasn't worth either price was pretty much bread and cheese..add some eggs, potatoes, bacon or sausage. Thats a Breakfast. Very disappointing!!

2026-01-26 via Nuitee
D
Don solo_traveller us
9
Easy
Pros:

Quiet. Well staffed. Decent food. Not too overpriced. Good location for my travel needs.

2026-01-25 via Nuitee
T
Tom couple us
8
2026-01-22 via Nuitee
D
Daniel solo_traveller us
7
No breakfast as advertised
Pros:

Place was nice, clean, and easily accessible.

Cons:

I paid for a room that came with breakfast. The website and listing shows there's a buffet style breakfast with eggs, bacon, waffle, ect. When I came to the food area in the morning there was only yogurt, coffee, and fruit. I believe it was false advertisement. And I do not believe it's right to pay for a breakfast that didn't exist. There was a cheaper option when booking that did not have breakfast included which is what I would have reserved had I known the truth.

2026-01-21 via Nuitee
E
Eric family_with_children us
10
2026-01-20 via Nuitee
S
Suchul couple us
10
2026-01-20 via Nuitee
P
Priscilla couple us
10
2026-01-19 via Nuitee
M
Melissa Thoan family_with_children us
9
Comfortable
Pros:

Sleek, cleanliness

Cons:

No hot tub :(

2026-01-19 via Nuitee
A
Adam solo_traveller gb
10
2026-01-19 via Nuitee
H
Hamza couple us
8
2026-01-18 via Nuitee