DoubleTree by Hilton Orange County Airport

Hotels
Doubletree by Hilton
7.6 (144 reviews)
7 Hutton Centre Drive , Santa Ana , us

Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Housekeeping on request
See all facilities

Review Highlights

Pros:
Great location
Spacious and newly renovated rooms
Friendly staff
Cons:
Poor cleanliness
Rude service
High parking fees
Below standard food

Categories

Cleanliness
6.46
There were comments on room cleanliness being below standard, including a dirty fridge.
Service
6.93
Service was reported as rude at times, affecting overall experience.
Location
8.47
Great location near the lake, providing a peaceful environment.
Room Quality
7.92
Rooms were spacious and newly renovated, though some had issues.
Amenities
6.95
Limited amenities were pointed out, including a lack of coffee and microwaves.
Value for Money
7.41
Good rates noted, but parking fees are considered high.
Food and Beverage
4.96
Food quality was poor, with specific remarks on buffet standards.
Overall Experience
6.93
Mixed feelings with beautiful surroundings but poor service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Convenient Location in South Coast Metro Business Center
Located just a mile from John Wayne International Airport, Doubletree Club Orange County/Santa Ana offers a lakeside retreat with top-notch amenities.

Comfortable Rooms and Modern Amenities
Guestrooms and suites feature spacious work areas, high-speed internet, and MP3 alarm clocks. Enjoy Crabtree & Evelyn toiletries, mini-refrigerators, and coffee/tea service.

On-Site Fitness and Dining Options
Take advantage of the free airport shuttle, fitness center, outdoor pool, and business center. Lakeside Bistro Restaurant offers lake views, a cozy lounge, and room service for a delightful dining experience.

Book your lakeside stay now for a relaxing and convenient Orange County getaway at Doubletree Club Orange County/Santa Ana.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Upon check-in, guest must provide hotel with the same credit card that was used to book the reservation, along with matching photo ID.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Guest Reviews

7.6
Based on 144 reviews
Cleanliness: 6.46
Service: 6.93
Location: 8.47
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 4.96
Overall Experience: 6.93
A
Anthony
10
Pros:

Looks like they are updating the facilities. The room was

2025-10-09 via Nuitee
L
Linda Marie
10
Relaxation and Rest.
Pros:

Great location and nice hotel with pool.

2025-10-03 via Nuitee
A
Alexander
10
Pros:

Lots of good restaurants nearby

2025-10-02 via Nuitee
R
Robert
10
Pros:

Appears to have been renovated recently. Room and bathroom were great.

2025-09-30 via Nuitee
S
Shaun
10
Pros:

Great location and rooms.

2025-09-28 via Nuitee
H
HYE SUNG
8
Pros:

Overall good

2025-09-27 via Nuitee
K
Kathryn
4
Pros:

Second time at this property and overall, I was very disappointed. I believe the hotel has been under new ownership since I was here last. The corner room was beautiful and spacious- however had a scent of sewage coming out of the toilet spoiling the aromatic value of the entire room. Also, beware of parking cost of $24 per night, not included in the price of the room, this wasn’t the case during my previous visit. I see no reason for charging parking in an open, unsecured lot with no security. When I mentioned it to the hotel front desk when I checked-in, she rudely scoffed “well things change”. Not a pleasant attitude for someone who merely asked why. Later during the night I requested an ice bucket because the room was missing one, male front desk said they would send one to the room “if” they had any left, bothered to call no one while stood there- unfortunately no one bothered to ever come.

The hotel, room, and area is beautiful, yes, peaceful to sit by the lake and watch the ducks… but with the customer service and staff as poor and lacking as it was. It’s not worth returning I no longer recommend this hotel

2025-09-27 via Nuitee
Y
Yerramalli
4
Pros:

not enogh towels for all guests, no coffee refill, no microwave

2025-09-27 via Nuitee
T
Taryn
10
Pros:

Clean room, safe, newly renovated

2025-09-26 via Nuitee
K
Kelly
10
Pros:

Nice place

2025-09-10 via Nuitee
S
Steven
8
Great value
Pros:

Nice, clean, affordable hotel that was close to everything you need.

2025-09-02 via Nuitee
Q
Qihuan friends
6
Pros:

The staff was friendly, easy to park, just the parking fee $24 per day is too high. A/C unit no way to adjust the temperature and made the loud sounds. The fridge was not cleaned.

2025-09-01 via Nuitee
S
Steven
10
Pros:

Nice and friendly staff

2025-08-31 via Nuitee
A
Abtin
4
Pros:

The hotel was Meh, and there were extra charge for the parking

2025-08-25 via Nuitee
I
Isolde
8
No whip
Pros:

Food was marginal...worse than buffet food. At first they saud no hot chocolate..then they found the box. White Russian was made with whip cream???

2025-08-17 via Nuitee
D
Daisy
10
Pros:

Wonderful stay

2025-08-14 via Nuitee
B
Barbara
10
Nice Hotel!
Pros:

Tucked away off of the main highway. Rooms are newly renovated & super spacious and comfortable.

2025-08-09 via Nuitee
Y
Yaroslavna family
8
Pros:

I liked everything about this hotel—the only downside was the very noisy AC. I would have given 5 stars, but the loud noise was quite annoying. Without the AC, it felt very humid.

2025-08-07 via Nuitee
O
ofelia family
8
Pros:

The pound with turtles I like it and didn't like the bar close to early

2025-07-29 via Nuitee
J
Jeffrey
10
Pros:

Was awesome

2025-07-18 via Nuitee