Orange County Hotel

Hotels
IHG
7 (139 reviews)
7 Hutton Centre Dr, Santa Ana, California, 92707 , Santa Ana , US

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Spacious and newly renovated rooms
Friendly staff
Cons:
Poor cleanliness
Rude service
High parking fees
Below standard food

Categories

Cleanliness
6.46
There were comments on room cleanliness being below standard, including a dirty fridge.
Service
6.93
Service was reported as rude at times, affecting overall experience.
Location
8.47
Great location near the lake, providing a peaceful environment.
Room Quality
7.92
Rooms were spacious and newly renovated, though some had issues.
Amenities
6.95
Limited amenities were pointed out, including a lack of coffee and microwaves.
Value for Money
7.41
Good rates noted, but parking fees are considered high.
Food and Beverage
4.96
Food quality was poor, with specific remarks on buffet standards.
Overall Experience
6.93
Mixed feelings with beautiful surroundings but poor service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Escape to the serene Lakeside Orange County Airport Hotel, where comfort meets convenience in the heart of Santa Ana.

Recreational Delights
Unwind in our refreshing outdoor pool or relax in the hot tub. For fitness enthusiasts, our state-of-the-art fitness center ensures you can stick to your regimen while away from home.

Business Ready
With a fully equipped 24-hour business center and event space of 5000 square feet, our hotel is perfect for conferences and meetings. Our dedicated staff is here to assist with all your professional needs.

Comfortable Stay
Discover one of our 167 elegantly furnished guestrooms, complete with MP3 docking stations and LCD televisions. Enjoy the comforts of home, including laptops-compatible safes and complimentary local calls.

Don’t wait—experience the best of Santa Ana and book your stay at Lakeside Orange County Airport Hotel today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

7
Based on 139 reviews
Cleanliness: 6.46
Service: 6.93
Location: 8.47
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 4.96
Overall Experience: 6.93
A
Anthony
10
Pros:

Looks like they are updating the facilities. The room was

2025-10-09 via Nuitee
L
Linda Marie
10
Relaxation and Rest.
Pros:

Great location and nice hotel with pool.

2025-10-03 via Nuitee
A
Alexander
10
Pros:

Lots of good restaurants nearby

2025-10-02 via Nuitee
R
Robert
10
Pros:

Appears to have been renovated recently. Room and bathroom were great.

2025-09-30 via Nuitee
S
Shaun
10
Pros:

Great location and rooms.

2025-09-28 via Nuitee
K
Kathryn
4
Pros:

Second time at this property and overall, I was very disappointed. I believe the hotel has been under new ownership since I was here last. The corner room was beautiful and spacious- however had a scent of sewage coming out of the toilet spoiling the aromatic value of the entire room. Also, beware of parking cost of $24 per night, not included in the price of the room, this wasn’t the case during my previous visit. I see no reason for charging parking in an open, unsecured lot with no security. When I mentioned it to the hotel front desk when I checked-in, she rudely scoffed “well things change”. Not a pleasant attitude for someone who merely asked why. Later during the night I requested an ice bucket because the room was missing one, male front desk said they would send one to the room “if” they had any left, bothered to call no one while stood there- unfortunately no one bothered to ever come.

The hotel, room, and area is beautiful, yes, peaceful to sit by the lake and watch the ducks… but with the customer service and staff as poor and lacking as it was. It’s not worth returning I no longer recommend this hotel

2025-09-27 via Nuitee
H
HYE SUNG
8
Pros:

Overall good

2025-09-27 via Nuitee
Y
Yerramalli
4
Pros:

not enogh towels for all guests, no coffee refill, no microwave

2025-09-27 via Nuitee
T
Taryn
10
Pros:

Clean room, safe, newly renovated

2025-09-26 via Nuitee
K
Kelly
10
Pros:

Nice place

2025-09-10 via Nuitee
S
Steven
8
Great value
Pros:

Nice, clean, affordable hotel that was close to everything you need.

2025-09-02 via Nuitee
Q
Qihuan friends
6
Pros:

The staff was friendly, easy to park, just the parking fee $24 per day is too high. A/C unit no way to adjust the temperature and made the loud sounds. The fridge was not cleaned.

2025-09-01 via Nuitee
S
Steven
10
Pros:

Nice and friendly staff

2025-08-31 via Nuitee
A
Abtin
4
Pros:

The hotel was Meh, and there were extra charge for the parking

2025-08-25 via Nuitee
I
Isolde
8
No whip
Pros:

Food was marginal...worse than buffet food. At first they saud no hot chocolate..then they found the box. White Russian was made with whip cream???

2025-08-17 via Nuitee
D
Daisy
10
Pros:

Wonderful stay

2025-08-14 via Nuitee
B
Barbara
10
Nice Hotel!
Pros:

Tucked away off of the main highway. Rooms are newly renovated & super spacious and comfortable.

2025-08-09 via Nuitee
Y
Yaroslavna family
8
Pros:

I liked everything about this hotel—the only downside was the very noisy AC. I would have given 5 stars, but the loud noise was quite annoying. Without the AC, it felt very humid.

2025-08-07 via Nuitee
O
ofelia family
8
Pros:

The pound with turtles I like it and didn't like the bar close to early

2025-07-29 via Nuitee
J
Jeffrey
10
Pros:

Was awesome

2025-07-18 via Nuitee