GRAND BASE Hakata

Hotels
8 (74 reviews)
Hakata-ku Komondomachi 2-17 , Fukuoka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location
Responsive staff
Cons:
Unhygienic bedding
Bad odors in common areas

Categories

Cleanliness
5.46
Multiple reviews highlight unsanitary bedding and bad smells.
Service
9.43
Staff were responsive to complaints and changed bedding promptly.
Location
8.97
Conveniently located with good access to transportation.
Room Quality
8.42
Spacious rooms were comfortable, despite cleanliness issues.
Amenities
7.45
Lacked sufficient laundry facilities and basic essentials.
Value for Money
8.41
Reasonably priced, good value if cleanliness is ignored.
Food and Beverage
8.46
General expectations for this hotel tier, no reviews on this category.
Overall Experience
7.43
Overall mixed feelings due to hygiene concerns overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:26

Property Description

Modern Accommodation in Fukuoka

Convenient Amenities: GRAND BASE Hakata offers free WiFi, a kitchen with essential appliances, and family-friendly rooms. Enjoy the convenience of a microwave, fridge, and kitchenware during your stay.

Comfortable Stay: Each unit is equipped with air conditioning, a flat-screen TV, and a private bathroom with slippers. The soundproof rooms ensure a peaceful and relaxing experience for all guests.

Prime Location: Located just 3.9 km from the centre of Fukuoka, this 3-star aparthotel is near popular attractions such as Okihamainari Shrine and Tsunashiki Temman-gu Shrine. Explore the city with ease, with Fukuoka Airport only 4 km away.

Book your stay at GRAND BASE Hakata for a memorable and convenient experience in Fukuoka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 74 reviews
Cleanliness: 5.46
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 7.43
C
CHENG WEN • extended_group • tw
10
2026-02-22 • via Nuitee
K
keito • extended_group • jp
10
2026-01-26 • via Nuitee
R
RYOTA • family_with_children • jp
8
2026-01-19 • via Nuitee
L
Li • couple • cn
10
2026-01-15 • via Nuitee
T
TAKAYUKI • family_with_children • jp
8
お得感がある
Pros:

部屋が広く、清潔感があった。

Cons:

特にありません。

2026-01-07 • via Nuitee
K
Kouda • extended_group • jp
10
2026-01-02 • via Nuitee
Y
Yuusuke • family_with_children • jp
7
2025-12-30 • via Nuitee
W
Wonbeen • extended_group • kr
10
2025-12-12 • via Nuitee
S
Sumateu • extended_group • th
7
Easy and immediate contact for support. Good location, not far from the main road. Complete amenities. Some disturbance
2025-12-11 • via Nuitee
五十嵐 • family_with_children • jp
7
素泊まりで家族や友人と泊まるには十分でした。
Pros:

無人でも不自由なくチェックインもアウトもできた。

部屋はとても広くてベッドも使いごごちよかったです。

Cons:

洗濯機を使って乾燥までしたが、洗濯槽の清潔さがイマイチで乾燥後の匂いとか結構嫌な匂いがした。

2025-11-25 • via Nuitee
T
Tuyet Van • extended_group • us
10
2025-10-17 • via Nuitee
卓 • extended_group • tw
6
2025-10-12 • via Nuitee
渡辺 • family_with_children • jp
5
値段が安かったので我慢ができた。
Pros:

場所が交通手段に最適でした。

Cons:

玄関入って直ぐの場所が下水の匂いがして物凄く不快でした。

2025-10-10 • via Nuitee
S
SEIGO • friends
8
Pros:

部屋が綺麗で過ごしやすかった

2025-09-27 • via Nuitee
A
Andre • family_with_children • jp
10
Tremendous
Pros:

Incredibly spacious and very clean, it was the best value for money

Cons:

Nothing

2025-09-13 • via Nuitee
A
Alejandra • couple • mx
9
Pros:

Bien ubicado, camas extremadamente cómodas, todo super limpio. Lo recomiendo sin dudarlo.

2025-09-11 • via Nuitee
M
MAKO • family_with_children • jp
10
2025-09-10 • via Nuitee
C
CHUN HAO • family_with_children • tw
9
2025-08-30 • via Nuitee
W
Weijhe • extended_group • tw
5
Cons:

從以前到現在入住哪麼多日本的飯店，第一次遇到那麼扯的，被子竟然有大片黃色的污漬，而且非常的噁心，沒想到這飯店的品質竟然是這樣品管的，難道工作人員更換被套的時候都不會檢查嗎？而且躺完我小孩身體皮膚有過敏反應，可見這被子真的很噁心，就算晚上投訴過後，隔天飯店人員就來更換全部的床單被套，但是新的床單還是有疑似黃色污穢的污漬存在，令人感到非常的不舒服，不推薦這家飯店，因為飯店品管衛生堪憂。

これまで日本のホテルには数多く宿泊してきましたが、今回のようなひどい経験は初めてです。
布団に大きな黄色い汚れがあり、とても不衛生で不快でした。まさかこのホテルの品質管理がこのような状態だとは思いませんでした。スタッフはカバーを交換する際に確認すらしていないのでしょうか？
さらに、子どもがその布団で横になった後、皮膚にアレルギー反応が出てしまいました。布団の衛生状態が非常に悪いことが明らかです。
夜に苦情を申し入れたところ、翌日にスタッフがシーツと布団カバーを全て交換してくれましたが、交換後の新しいシーツにも黄色い汚れのようなものが残っていました。大変不快であり、到底受け入れられるものではありません。
このホテルは品質管理や衛生面に大きな問題があると感じます。安心して宿泊できる環境とは言えず、宿泊をおすすめできません。

I have stayed at many hotels in Japan, but this is the first time I have experienced something this unacceptable.
The blanket had large yellow stains, which was extremely unhygienic and disgusting. I could not believe that the hotel’s quality control was at such a poor level. Do the staff not even check when changing the bed covers?

Even worse, after my child lay on the bedding, they developed an allergic skin reaction, which clearly shows how unsanitary the blanket was. Although I complained at night and the staff replaced all the sheets and covers the next day, the new sheets still had what appeared to be yellow stains on them. This was very unpleasant and completely unacceptable.

This hotel clearly has serious problems with hygiene and quality control. It cannot be considered a safe or reliable place to stay, and therefore I do not recommend this hotel at all.

2025-08-27 • via Nuitee
K
Kwok Kuen • family_with_children • hk
3
Pros:

足夠我一家5人同時入住

Cons:

由於是連續5日住宿 當然希望有洗衣機設備 但沒有足夠衣架及地方 曬衣服，同時就算是連住4晚 牙膏及毛巾是不會添加或替換。
另外 如果你不介意在炎夏日本 只能把空温度 控制在最低25度，因為温度太低 會在出風位置 出現漏水情況的。
在日本多次家庭旅遊 也住宿過不同地方之Grand Base，暫時Hakata這次之感受是最不好的。

2025-08-17 • via Nuitee