Gran Central Suites

Hotels
8.4 (4282 reviews)
Calle Minas 12 , Madrid , es

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Well-located
Helpful staff
Cons:
Issues with cleanliness
Noise from adjacent rooms

Categories

Cleanliness
7.9
Multiple reviews reported cleanliness issues, including dust and unclean bathrooms.
Service
9.4
Overall, service was noted to be helpful and kind, with specific complaints only related to hot water issues.
Location
9.9
Positive reviews highlighted excellent location with easy access to local amenities.
Room Quality
7.4
Small rooms and noise complaints led to lower scores in this category despite reports of comfort.
Amenities
8.4
Amenities were noted as basic but sufficient; some issues with equipment in the kitchen.
Value for Money
7.4
Several reviews indicated that the hotel was overpriced given the associated issues.
Food and Beverage
7.9
Breakfast received mixed reviews regarding variety and timing of delivery.
Overall Experience
8.9
Despite some issues, many guests had a pleasant experience overall, particularly with location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:34

Property Description

City-Centre Luxury Accommodation

Modern Amenities
Gran Central Suites offers fully equipped units with air conditioning, flat-screen TV, and kitchen facilities. Guests can enjoy free WiFi, streaming services, and a safety deposit box for a comfortable stay.

Convenient Location
Located near major attractions like Gran Via and Plaza de España Metro Station, guests can easily explore the city. The aparthotel's private entrance and family rooms cater to the needs of every traveler.

Explore Madrid
With cycling and sightseeing opportunities nearby, guests can immerse themselves in the vibrant culture of Madrid. Don't miss out on a chance to experience the city from the heart of the action at Gran Central Suites.

Important information:

Please note that the property is located on upper-level floors with no elevator access.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.4
Based on 4282 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
M
MARCOS • couple • us
8
Madrid was a great experience.
Pros:

Great location!!!

Cons:

AC control not working properly.

2026-05-09 • via Nuitee
I
Ismael • family_with_children • es
8
Ubicación buena, precio ligeramente elevado
Pros:

Ubicacion

2026-05-08 • via Nuitee
G
gohar • extended_group • am
10
Pros:

We had a very pleasant stay in this apartment. The place was clean, comfortable, and well located, making it easy to explore the city and move around. The check-in process was smooth, and the communication with the host was clear and friendly throughout the stay.

The apartment had everything we needed, and we especially appreciated the calm atmosphere and comfortable beds after long days of walking around the city. Overall, a great experience, and we would gladly stay here again. Thank you!

2026-05-08 • via Nuitee
T
Taylor • family_with_children • us
10
It was an excellent trip.
Pros:

Easy to find, check in, and had friendly and helpful staff.

2026-05-08 • via Nuitee
A
Alfredo • extended_group • es
9
Great placeto stay in madrid. Good service and very clean!
Pros:

Excelente la localización. Muy cerca de el centro. Buen servicio y muy amplias las habitaciones

Cons:

No tiene ascensor y estabamos en el tercer puso...

2026-05-07 • via Nuitee
M
Manoli • couple • es
8
Buena
Pros:

Estupenda ubicación, el apartamento estaba muy bien en general

Cons:

Que solicitamos el poder entrar un poco antes porque veníamos de un viaje y al día siguiente teníamos que madrugar 4h de la mañana pero no pudimos entrar antes.

2026-05-07 • via Nuitee
C
carlos emilio • extended_group • mx
10
Excelente estancia
Pros:

Todo, el único pero que le pongo es el ascensor pero si te lo comentan antes.

2026-05-07 • via Nuitee
W
Wendy • couple • us
9
2026-05-07 • via Nuitee
S
Sara • family_with_children • es
8
2026-05-06 • via Nuitee
B
Brigette • solo_traveller • gb
9
Pros:

Directions to the appartment were very precise. Very central location. The appartment was clean but could do with a bit of a face-lift. The bed was very comfortable and the shower was hot and strong.

Cons:

Nothing really but walls and furniture a bit scuffed.
No wine bottle opener in a holiday flat!!!! Disaster!

2026-05-06 • via Nuitee
M
Maria Soledad • solo_traveller • es
5
Pros:

El piso bien
Buena limpieza. Las camas cómodas.

Cons:

Que esta en un cuarto piso. No tienen ascensor. Y eso tendrían que poner. Para saber si se coje o no el piso. El que estaba en la recepción como que ni Le importo. Íbamos con mi marido minusvalido. Y con un carro de bebé. Así que fatal.

2026-05-06 • via Nuitee
V
veronique • family_with_children • be
7
Confortable mais je ne le recommanderais pas à cause du bruit permanent surtout la nuit
Pros:

La propreté, l’espace et l’équipement
Literie très confortable

Cons:

Le bruit!
Mon dieu comme ce n’est absolument pas insonorisé
Les 2 nuits furent très compliquées vu le bruit de la rue, des gens qui rentrent et qui sortent car les murs et les fenêtres ne sont pas insonorisés
On entend tout (télé du voisin, les gens dans le hall, camion poubelle qui passe, un chien qui aboie un peu plus loin dans la rue,..

2026-05-06 • via Nuitee
O
Oleksandr • family_with_children • ua
7
2026-05-06 • via Nuitee
M
Martinez Zarza • solo_traveller • ar
7
2026-05-06 • via Nuitee
M
Maricel • family_with_children • ie
10
We were comfortable during our stay. I also liked the luggage storage service.
Pros:

The room was spacious and the kitchen facilities were neat, new and functional.

Cons:

The dining table needs repair.

2026-05-06 • via Nuitee
A
Anna • solo_traveller • us
5
Decent but expensive for average accommodations, given parking was extra and washing machine didn’t work.
Pros:

Clean, fairly convenient location, offered parking off-site

Cons:

Parking was expensive for what it was (blocks away). Also, the washing machine in the unit did not work which was a disappointment since it was a big reason we booked this place.

2026-05-05 • via Nuitee
T
Tehila • couple • il
8
2026-05-04 • via Nuitee
E
Elisabetta • extended_group • it
8
2026-05-04 • via Nuitee
M
Maria Isabel • extended_group • es
9
Normal
Pros:

Si estaba bien , aunque un poco viejo, buena ubicación y las camas cómodas

Cons:

Un poco viejo los cuarto de baños

2026-05-04 • via Nuitee
A
Arno • extended_group • de
8
Pros:

Die Lage war sehr gut, alles zu Fuß zu erreichen. Unterkunft war sauber!
Küchenhandtücher fehlen.

Cons:

Es ist sehr laut!
Sowohl vom Treppenhaus als auch von der Straße hört man jedes Wort!
Müllabfuhr kommt nachts ! 😞

2026-05-03 • via Nuitee