Tru By Hilton Coppell DFW Airport North

Hotels
Tru by Hilton
9 (824 reviews)
1560 Point West Blvd , Coppell , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and helpful staff
Cons:
Room size could be improved
Issues with cleanliness in some areas

Categories

Cleanliness
8.83
The property is mentioned as clean multiple times, but some guests experienced issues with receiving clean towels.
Service
9.8
Numerous guests highlighted the friendliness and helpfulness of the staff, including the shuttle driver.
Location
9.34
Convenient location near the airport and easy access to surrounding restaurants.
Room Quality
8.29
Some guests noted the room size negatively and the softness of the bed, while others found the rooms comfortable.
Amenities
8.82
Good breakfast and decent amenities, though some guests wished for more, like a microwave.
Value for Money
8.28
Some guests felt the pricing was high compared to offered amenities.
Food and Beverage
9.33
Guests loved the breakfast, particularly the pancake machine.
Overall Experience
9.3
Overall positive reviews with mentions of returning and high recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:36

Property Description

Modern Amenities
Tru By Hilton Coppell DFW Airport North, located just 24 km from Dallas World Trade Center, offers a range of modern amenities including an outdoor swimming pool, fitness centre, and free shuttle service.

Convenient Location
Situated in Coppell, this 3-star hotel is a short distance from popular attractions like Six Flags Over Texas and Globe Life Park in Arlington. With the Dallas-Fort Worth International Airport only 6 km away, guests can easily access the hotel upon arrival.

Entertainment Options
Guests can unwind by playing billiards or relax in the shared lounge. The hotel's 24-hour front desk ensures convenience for all guests, making Tru By Hilton Coppell DFW Airport North the perfect choice for your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 824 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
M
Mike solo_traveller us
1
Pros:

staff is friendly

Cons:

the internet was down the whole time

2026-03-27 via Nuitee
A
Ashley family_with_children us
10
Pros:

Clean and comfortable

2026-03-27 via Nuitee
P
PANAGIOTIS couple gr
10
2026-03-26 via Nuitee
J
Jeremy couple us
10
2026-03-26 via Nuitee
M
Maria solo_traveller es
9
2026-03-26 via Nuitee
W
Will Matos solo_traveller us
3
Pros:

The location is convenient

Cons:

They don't tell you at check in that the room is only cleaned every other day so I came back to my room after a full day of work to find it a mess and not cleaned. The front desk said their was nothing they could do about it but to give me a new towel. The reservation and key system was down so I couldn't even check in when I arrived and I had to wait 40 or so minutes while it rebooted. The wifi never worked from Sunday evening through check out on Wednesday morning so I was not able to watch any TV because it was a smart TV dependant on WIFI and I couldn't work without the wifi or get a strong hot spot due to weak cell signal. Annd for the 3 nights I paid over $900 for a real poor experience.

2026-03-25 via Nuitee
M
Migdaly family_with_children us
10
Great location and fun for kids
Pros:

Breakfast is good

Cons:

The additional card charge for reservation on top of the total price of my stay :(

2026-03-24 via Nuitee
C
Crystal couple us
10
Nice
Pros:

Good location

Cons:

Needed earlier breakfast

2026-03-22 via Nuitee
D
DANIEL family_with_children br
4
basico
Pros:

do quarto e sua estrutura

Cons:

da equipe do hotel. desorganizados e pessimo atendimento

2026-03-20 via Nuitee
J
Jan solo_traveller de
9
2026-03-18 via Nuitee
L
Lynda couple us
10
Pros:

Everything

Cons:

I could hear the other guests thru my bathroom vent, but it's just the building design.

2026-03-16 via Nuitee
M
Mary couple us
7
Pros:

Friendly staff & cleanliness of the hotel.

Cons:

The toilet kept running or wouldn’t flush.

2026-03-15 via Nuitee
B
Barbara extended_group us
10
It was very nice.
Pros:

Breakfast was not a hit for me. Reason being it opened to late for me to partake. Wish it had opened a 1/2 hour earlier.

Cons:

See above comment.

2026-03-13 via Nuitee
D
Doyle couple us
7
Stop cutting costs around your breakfast and that one move will seperate you from the other chains
Pros:

Breakfast was poor to average... The quality of the food has been severely destroyed
as the months and last couple of years have passed.

Cons:

Breakfast could have definitely been better. The egg omelets utilized by Hilton Hotels are horrendous. Is it eggs from plants? The potato provided at Hampton Inns are good but the sausage also is imitation >?? Or just undercooked... Perhaps Without any actual muscle tissue being utilized when blending. Definitely need a new source. The bacon was acceptable but the EGGs have Got to be resourced...Seriously, They're really bad. We shouldnt have to pay for a Garden Inn reservation in order to get a decent breakfast.

2026-03-10 via Nuitee
I
Ivie solo_traveller us
9
Great place to stay when stranded at DFW.
Pros:

The STAFF was AMAZING! So kind, engaging and helpful.

2026-03-08 via Nuitee
S
Sonia solo_traveller pa
6
Nice stay close to the airport, convenient for a business trip.
Pros:

Property is clean, rooms are spacious and comfortable with a nice shower and a desk to work on. Gym is small but nice. Shuttle service is very convenient.

Cons:

Breakfast is terrible and everything is single use plastic, terrible for the environment. This is really the one thing to change.

2026-03-01 via Nuitee
J
Juan family_with_children us
8
2026-02-26 via Nuitee
K
karen solo_traveller us
4
Pros:

didn't eat

Cons:

The staff answering the phone. They couldn't direct me to the pickup spot at the airport.
The weather was terrible but your staff should be able to answer the phone and help their customers. they didn't know when the van would come .it was very distressing

2026-02-24 via Nuitee
B
Buitrago couple us
10
I can't say anything else, was so perfect!!!!
Pros:

We stayed only 7 hrs, but everything was so excellent, even when we were waiting for our request for a shuttle the guy from front desk was so kind by phone and person, Thanks

Cons:

facility

2026-02-23 via Nuitee
K
Krzysztof solo_traveller pl
9
2026-02-22 via Nuitee