Hotel Gracery Osaka Namba

Hotels
8.4 (2323 reviews)
Naniwa-ku Motomachi 1-4-4 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Small rooms
High price for value

Categories

Cleanliness
8.16
Mixed reviews on cleanliness; some mention small room issues.
Service
9.03
Friendly staff noted in several reviews.
Location
9.07
Consistently highlighted as excellent location.
Room Quality
7.82
Some guests found rooms small and lacking in updates.
Amenities
8.65
Appreciated amenities, such as free bottled water and convenience features.
Value for Money
7.51
Several reviews pointed to high prices for the offered value.
Food and Beverage
8.56
Positive mentions of breakfast options.
Overall Experience
8.43
General satisfaction among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Osaka

Located in the vibrant district of Shinsaibashi, Namba, Yotsubashi, Hotel Gracery Osaka Namba is just steps away from Orange Street and Naniwa Park. With Glico Man Sign within walking distance, our 4-star hotel offers convenience at its best.

Exceptional Services

Enjoy a seamless stay with our 24-hour front desk and attentive concierge service. Stay connected with complimentary WiFi throughout the property. Relax in our modern guest rooms equipped with flat-screen TVs for your entertainment.

Nearby Attractions

Explore popular landmarks like Manpuku-ji Temple, Kamomecho Park, and Shinsaibashi Shopping Arcade, all within reach. With Itami Airport a short distance away, Hotel Gracery Osaka Namba is the perfect choice for your Osaka adventure.

To experience comfort and convenience in the heart of Osaka, book your stay at Hotel Gracery Osaka Namba now.

Important information:

A breakfast surcharge of JPY 2,200 per child, per day applies for children aged 6–12 years upon request at check-in.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

Location

Guest Reviews

8.4
Based on 2323 reviews
Cleanliness: 8.16
Service: 9.03
Location: 9.07
Room Quality: 7.82
Amenities: 8.65
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.43
M
Mihara family_with_children hk
9
2026-04-18 via Nuitee
荷瑀 couple tw
8
整潔度滿分,員工也都很親切,退房後行李寄放的空間安全有保障,房間也很舒適,美中不足的只有早餐選擇較少而且只有一人份。
Pros:

整潔,員工態度很好

Cons:

雙人房加購早餐的方案只提供一人份早餐有點驚訝,之前住過Gracery其他縣市的沒有這樣的情況

2026-04-18 via Nuitee
N
Natalia Paula family_with_children it
4
Pros:

Muy conveniente la posición del hotel

Cons:

No parecía Japón.

2026-04-16 via Nuitee
A
Aurora couple us
9
Pros:

Good location with friendly workers

2026-04-15 via Nuitee
A
AntandNeil Couples
6
Great Location & Helpful Staff in Osaka
Pros:

We had a good stay at Hotel Gracery Osaka Namba, with some real highlights that made it a convenient base for exploring the city.

The location is excellent—just a short walk from Namba Station, making it really easy to get around Osaka and beyond. It’s also close to plenty of shops, restaurants, and key sights, which made exploring very straightforward.

The staff were a real positive—very friendly, helpful, and always on hand if we needed anything. Service throughout our stay was consistently good. (
The hotel restaurant was perfectly fine, with a decent breakfast and enough choice to start the day well.

The rooms are on the small side, even by Japanese standards, and the windows aren’t really clear, which can make the space feel a bit enclosed. However, everything was clean and well maintained, and the bed was comfortable.

Overall, while the rooms are compact, the great location and genuinely helpful staff make this a solid choice for a short stay in Osaka.

2026-04-12 via Tripadvisor
K
Kuroda family_with_children jp
6
お部屋について
Pros:

お部屋が綺麗に整っていて気持ちよく休めました。お風呂とトイレが別々で良かったです。

Cons:

アメニティーが、不足でしたのが、不安でした。

2026-04-11 via Nuitee
Y
yong family_with_children au
10
2026-04-10 via Nuitee
R
Rebecca family_with_children au
7
Helpful staff, very well located but small and squashy stay for a family
Pros:

Convenient location.

Cons:

Small beds in a small room.

2026-04-09 via Nuitee
A
Ashwini couple gb
8
2026-04-08 via Nuitee
M
Michael family_with_children gb
8
Pros:

Comfortable hotel for the price and the breakfast was very nice. Having plenty of coffee and bath sachets was a nice touch as some hotels skimp and penny pinch but not this one.

Cons:

Nothing I didn't like other than the bed was a little on the hard side.

2026-04-07 via Nuitee
P
Pisan couple th
10
Pros:

Good location about 20 metre walk from subway exit. Excellent customer service.

2026-04-06 via Nuitee
J
Jan couple dk
5
OK, men ikke imponerende
Pros:

Tæt på stationen

Cons:

ALT for lille værelse

2026-04-06 via Nuitee
M
Manuel couple il
10
Pros:

Everything - stuff, room and servicd

Cons:

Noting

2026-04-05 via Nuitee
E
eakachai extended_group th
10
2026-04-04 via Nuitee
C
Cheah couple my
8
Convenient stay in Namba
Pros:

Location of hotel is very convenient - about a 10 min walk to Dotonbori, and also able to use the subway to walk through the main routes to avoid the sun and rain.
Bathroom was spacious.

Cons:

Hotel room was a little dusty
Rooms were slightly small but expected

2026-04-04 via Nuitee
I
Isabel couple gb
10
Great place to stay in Osaka
Pros:

Location, cleanliness, information, vibe of the hotel, quiet inside although busy outside. Great amenities.

Cons:

None at all.

2026-04-04 via Nuitee
D
Daniele family_with_children it
8
Eccellente soggiorno
Pros:

La posizione direi ottima

Cons:

Se devo trovare un difetto, la colazione

2026-04-04 via Nuitee
K
Ka Yi couple hk
8
房間空間比起其他的算是寬躺
Pros:

酒店位置非常方便,距離JR難波站只有約5分鐘路程,步行至道頓堀、心齋橋也只需約10-15分鐘路程

Cons:

電視只有日本節目的頻道

2026-04-04 via Nuitee
M
Mitu couple ro
9
Pros:

Clean and nice, thank you!

2026-04-03 via Nuitee
H
HIDEAKI couple jp
8
Pros:

トイレとバスルームが別なところ。

2026-04-03 via Nuitee