Hotel Gracery Osaka Namba

Hotels
8.4 (2383 reviews)
Naniwa-ku Motomachi 1-4-4 , Osaka , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Small rooms
High price for value

Categories

Cleanliness
8.16
Mixed reviews on cleanliness; some mention small room issues.
Service
9.03
Friendly staff noted in several reviews.
Location
9.07
Consistently highlighted as excellent location.
Room Quality
7.82
Some guests found rooms small and lacking in updates.
Amenities
8.65
Appreciated amenities, such as free bottled water and convenience features.
Value for Money
7.51
Several reviews pointed to high prices for the offered value.
Food and Beverage
8.56
Positive mentions of breakfast options.
Overall Experience
8.43
General satisfaction among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Osaka

Located in the vibrant district of Shinsaibashi, Namba, Yotsubashi, Hotel Gracery Osaka Namba is just steps away from Orange Street and Naniwa Park. With Glico Man Sign within walking distance, our 4-star hotel offers convenience at its best.

Exceptional Services

Enjoy a seamless stay with our 24-hour front desk and attentive concierge service. Stay connected with complimentary WiFi throughout the property. Relax in our modern guest rooms equipped with flat-screen TVs for your entertainment.

Nearby Attractions

Explore popular landmarks like Manpuku-ji Temple, Kamomecho Park, and Shinsaibashi Shopping Arcade, all within reach. With Itami Airport a short distance away, Hotel Gracery Osaka Namba is the perfect choice for your Osaka adventure.

To experience comfort and convenience in the heart of Osaka, book your stay at Hotel Gracery Osaka Namba now.

Important information:

A breakfast surcharge of JPY 2,200 per child, per day applies for children aged 6–12 years upon request at check-in.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

Location

Guest Reviews

8.4
Based on 2383 reviews
Cleanliness: 8.16
Service: 9.03
Location: 9.07
Room Quality: 7.82
Amenities: 8.65
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.43
E
Ebru Akın Kayalı family_with_children tr
7
Temiz ve Fiyat fayda bir oteldi.
Pros:

Odalar gayet temiz hacim olarak da yeterli. Kişisel bakım ürünleri tüm ihtiyaca uygundu. Konumu metro duraklarına yakın karşısında market var etrafında restoranlar var. Yürüyerek 6-7dk’da Dotonbori’ye gidebiliyorsunuz.

Cons:

Malesef bizim odanın cephesi kötüydü perdeler hep kapalıydı gün ışığı göremedik.

2026-05-30 via Nuitee
D
Deniz couple tr
7
Fiyat fayda
Pros:

Odalar geniş, temiz, banyolar, amenities

Cons:

WiFi , personel İngilizce anlamıyor

2026-05-30 via Nuitee
S
silvia couple ar
9
2026-05-30 via Nuitee
I
Isabel family_with_children es
7
2026-05-29 via Nuitee
S
Sau Han family_with_children hk
9
Pros:

o.k.

2026-05-27 via Nuitee
A
Alberto couple it
8
2026-05-26 via Nuitee
M
Mario couple ca
6
Good location, friendly staff, the room esthetic needs to be worked on and needs better wifi.
Pros:

The staff were friendly and always helped us check in and out, and provided extra pillows when asked, our room also had new towels and the bins emptied every day. The bathroom and beds were clean, good water pressure. Having a room with it's own bathroom is always important. Location is good, short walk to Parco mall and Yoyogi Park, but far enough away from the crowds at Shibuya crossing (about a 14 min walk) to not be disturbed by crazy nightlife. Also a Family Mart right outside the front door makes for easy snack runs.

Cons:

The rooms were a little rough. The walls had countless marks and ripped wallpaper from I'm assuming luggage being scraped against walls (the rooms are small so a little cramped.) There is free wifi at the hotel but it is very slow. Kept getting disconnected and when I was connected, you can't even scroll through social media or watch a YouTube video without it constantly stopping, buffering, or disconnecting. One of our twin beds also was not flat, it had a rise in the middle like a little pyramid that made sleeping not the most relaxing.

2026-05-26 via Nuitee
R
Rebecca family_with_children us
9
2026-05-26 via Nuitee
Y
Yuen Yeng couple nl
7
Pros:

Location was perfect!

Cons:

Bed was very hard, elevator took forever every time.

2026-05-24 via Nuitee
森岡 couple jp
10
また利用したい!
Pros:

部屋が広く、ソファも広く、トイレバスが別でとても新しかったです。

Cons:

よくなかったところはありませんでした。

2026-05-22 via Nuitee
C
Coraline couple fr
8
Superbe
Pros:

Nous avons aime la proximité avec les stations de métro et pouvoir faire tout à pied quasiment , la grande salle de bain et une assez grande chambre pour un hôtel au Japon ( même si avec deux valises c’est pas facile pour les ouvrir )
Très propre et personnel accueillant

Cons:

La literie , matelas très dur à part ça tout était bien ,nous donnions sur la rue mais n’entendions pas les voitures

2026-05-21 via Nuitee
本田 solo_traveller jp
8
2026-05-20 via Nuitee
D
Dianne Michelle couple au
10
Would stay again
Pros:

Great location, clean room, nice breakfast, friendly staff

2026-05-20 via Nuitee
L
Lb2e solo_traveller gf
8
Pros:

Emplacement proche de centres d'intérêts

2026-05-19 via Nuitee
A
Aimee extended_group us
10
2026-05-19 via Nuitee
C
caroline family_with_children fr
8
Très bien
Pros:

La literie

Cons:

L’espace fumeur et le petit déjeuner

2026-05-18 via Nuitee
家榮 extended_group tw
10
2026-05-18 via Nuitee
Z
Zainal solo_traveller my
9
The hotel is quite centrally located and the staff are polite and helpful . The staff are always helpful
Pros:

Everything works. Comfortable beds, clean room, lovely bathroom.

Cons:

Lack of storage space. Nowhere to keep your clothes if you stay longer than two days. A drawer or shelf to keep your clothes would be preferable.

2026-05-17 via Nuitee
P
Paul solo_traveller nz
8
Great location for first timers to Osaka
Pros:

Close to subway stations, local eateries, and shopping

Cons:

Small rooms

2026-05-17 via Nuitee
A
Austin solo_traveller ca
9
Great Hotel and Amazing Location
Pros:

Great staff, free toiletries and coffee.
Breakfast was good and location was absolutely fantastic for exploring Namba, Shinsaibashi, etc.

Cons:

Rooms are slightly small but that's expected in Japan.
The beds are slim and firm, so it can be uncomfortable for some.

2026-05-16 via Nuitee