WoodSpring Suites Dallas Plano Central Legacy Drive

Hotels
WoodSpring
5.2 (341 reviews)
6801 K Avenue , Plano , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Nice rooms
Convenient location
Cons:
Bed bugs
Pests in the room
Non-functional heater
Poor service regarding room issues

Categories

Cleanliness
2.05
Reports of bed bugs and pests indicate significant cleanliness issues.
Service
6.05
Some issues with service, but management attempted to address room change.
Location
8.05
Convenient location for business travelers, noted positively.
Room Quality
4.05
Heat issues and reports of pests detract from room quality.
Amenities
6.05
Kitchenette noted positively; however, various amenities reported as lacking.
Value for Money
5.05
Affordability is noted, but pest and service issues lower perceived value.
Food and Beverage
5.25
Not explicitly mentioned, assumed average for the hotel tier.
Overall Experience
5.05
Mixed experiences; overall mostly negative due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:54

Property Description

Modern Accommodations
WoodSpring Suites Dallas Plano Central Legacy Drive offers comfortable rooms with private bathrooms, perfect for a relaxing stay.

Convenient Location
Located just a short distance from popular attractions like Historic Downtown Plano and Gerald J. Ford Stadium, guests can easily explore the area.

Fitness Center and Free WiFi
Stay active during your stay with access to the on-site fitness center, and stay connected with complimentary WiFi throughout the property.

Experience comfort and convenience at WoodSpring Suites Dallas Plano Central Legacy Drive. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.2
Based on 341 reviews
Cleanliness: 2.05
Service: 6.05
Location: 8.05
Room Quality: 4.05
Amenities: 6.05
Value for Money: 5.05
Food and Beverage: 5.25
Overall Experience: 5.05
A
ashkan solo_traveller us
7
2026-07-03 via Nuitee
S
Snider couple us
10
Peaceful
Cons:

Good

2026-07-03 via Nuitee
S
Sandra couple us
2
Horrible, poor value, wish I could turn back time & not book here ever again.
Pros:

Only the location

Cons:

EVERYTHING! The smell when you walk in was horrendous, the walls are super thin you could hear the upstairs people, people walking down the halls, the top AC was dripping water and it would tap on our room AC and we had to put up with the tapping all night.

2026-07-01 via Nuitee
X
xin family_with_children us
9
非常好!
2026-07-01 via Nuitee
D
Dean solo_traveller us
9
Pros:

Conveniently located

2026-06-27 via Nuitee
R
Rodriguez solo_traveller us
8
Pros:

Rooms very clean and smells good. The whole building smells nice

2026-06-22 via Nuitee
J
Jose A solo_traveller us
8
2026-06-21 via Nuitee
K
Kelvin Noe solo_traveller us
1
Terrible
Pros:

Front desk didn’t help at all. I got to the hotel to check in late night. They were already close and couldn’t help me get the key to get my room. I didn’t spend the night there. As I wasn’t able to check in.

Cons:

Front desk was not helpful at all.

2026-06-15 via Nuitee
J
Jason couple us
1
Do not stay at this location
Cons:

The hotel didn’t honor the reservation. I drove 30 minutes to get to the location after booking and paying online for the late check-in. When I arrived, the front desk was closed. I had to continue to call the customer service number to finally get someone to answer. The woman on the phone said if I booked after 10:00pm, then they were already at full capacity and would not have a room for me. I advised I already paid through Booking. She said I would be refunded through my third party later, it was not her job. That left me stranded to find another hotel while my money was stuck with this transaction. Unacceptable.

2026-06-11 via Nuitee
F
Federico solo_traveller us
1
2026-06-08 via Nuitee
T
Tatiana solo_traveller us
10
2026-06-04 via Nuitee
T
Tatiana solo_traveller us
10
2026-06-04 via Nuitee
K
Kharinah Smith solo_traveller us
10
Pros:

Best stay in a while

Cons:

No issues

2026-05-26 via Nuitee
R
Raymond couple us
5
Pros:

What breakfast?

Cons:

Did not like the smell of the hotel. The bead was uncomfortable. We had to pay extra for everything we heeded like towels, dishes, and etc.

2026-05-26 via Nuitee
S
Susana solo_traveller us
1
2026-05-26 via Nuitee
C
Cindy solo_traveller us
10
Pros:

Will and Britney are wonderful, caring, helpful , kind human beings. The world would be better off if we had more people like them. Thank you both for all your help and patience you gave me. May God bless you both .

CINDY...

2026-05-21 via Nuitee
A
Angela couple us
1
Pros:

Nothing

Cons:

Everything

2026-05-19 via Nuitee
J
Jamila solo_traveller my
10
2026-05-15 via Nuitee
T
Tatiana solo_traveller us
4
To Whom It May Concern, I am writing to request a partial refund regarding my recent stay at WoodSp
Cons:

To Whom It May Concern,

I am writing to request a partial refund regarding my recent stay at WoodSpring Suites Dallas Plano Central Legacy Drive.

During my stay, the elevator was out of order, requiring me to use the stairs to reach my room on the fourth floor. This was particularly difficult as I was traveling with my mother, for whom I provide care. Additionally, there was significant noise coming from neighboring rooms. Although I filed a formal complaint during my stay, these issues were not resolved.

Given these inconveniences, I would like to discuss a partial refund for my booking. I look forward to your prompt response.

Best regards,

Tatiana Jones

2026-05-08 via Nuitee
T
Tatiana solo_traveller us
4
To Whom It May Concern, I am writing to request a partial refund regarding my recent stay at WoodSp
Cons:

To Whom It May Concern,

I am writing to request a partial refund regarding my recent stay at WoodSpring Suites Dallas Plano Central Legacy Drive.

During my stay, the elevator was out of order, requiring me to use the stairs to reach my room on the fourth floor. This was particularly difficult as I was traveling with my mother, for whom I provide care. Additionally, there was significant noise coming from neighboring rooms. Although I filed a formal complaint during my stay, these issues were not resolved.

Given these inconveniences, I would like to discuss a partial refund for my booking. I look forward to your prompt response.

Best regards,

Tatiana Jones

2026-05-08 via Nuitee