WoodSpring Suites Dallas Plano Central Legacy Drive

Hotels
•
WoodSpring
5.2 (262 reviews)
6801 K Avenue , Plano , US
+1 469-253-4003

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Good price for extended stays
Outstanding coffee (mentioned)
Some rooms had comfortable bed/temperature
Refrigerator and stove available in-room
Smoke-free environment (noted by a guest)
Cons:
Dirty/filthy rooms and bad smells (cigarettes, dogs)
Unprofessional or rude staff; overbooking/being sold out on arrival
Guests locked out of rooms after payment
Old/grungy rooms, poor beds and thin walls (noise)
Broken vending machines and some damaged appliances
Unexpected/nonrefundable pet deposit and extra fees

Categories

Cleanliness
2.8
Multiple reviews describe filthy rooms, strong bad smells (cigarettes/dogs), dirty floors and sheets — overall cleanliness is very poor.
Service
3.4
Numerous reports of unprofessional and unconcerned staff: overbooked/sold rooms, being locked out despite payment, rude/unhelpful employees.
Location
8
Several guests praised the convenient location and proximity to work/events; location is one of the few consistent positives.
Room Quality
3.6
Rooms reported as old, grungy, noisy (thin walls, elevator noise), with poor beds and occasional maintenance issues (damaged dishwasher, faulty remotes).
Amenities
5.2
Mixed mentions: working refrigerator/stove and smoke-free environment noted by one guest, but vending machines broken, faulty TV remotes and damaged appliances reported by others.
Value for Money
6.8
Some guests noted a good price for extended stays, though several called the stay poor value given cleanliness and service problems.
Food and Beverage
7.9
Limited mentions but positive: outstanding coffee and a smoke-free environment praised; breakfast largely unreported or not used.
Overall Experience
3.9
Overall sentiment is negative for most reviewers: many describe the stay as horrible, a mess, or something they would not repeat.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Modern Accommodations
WoodSpring Suites Dallas Plano Central Legacy Drive offers comfortable rooms with private bathrooms, perfect for a relaxing stay.

Convenient Location
Located just a short distance from popular attractions like Historic Downtown Plano and Gerald J. Ford Stadium, guests can easily explore the area.

Fitness Center and Free WiFi
Stay active during your stay with access to the on-site fitness center, and stay connected with complimentary WiFi throughout the property.

Experience comfort and convenience at WoodSpring Suites Dallas Plano Central Legacy Drive. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

5.2
Based on 262 reviews
Cleanliness: 2.8
Service: 3.4
Location: 8
Room Quality: 3.6
Amenities: 5.2
Value for Money: 6.8
Food and Beverage: 7.9
Overall Experience: 3.9
J
Jefferson • solo_traveller • us
10
2026-10-30 • via Nuitee
J
Johnathan • couple • us
9
2026-10-24 • via Nuitee
E
E • couple • us
1
Unprofessional, unconcerned an a total waste of time.
Pros:

There's nothing to like about this company period.

Cons:

This property is a waste of time. They sold my room without telling me until time to check in an attempted to send me to the sister location an they didn't have a room either. Basically leaving me stranded without a room an no real explanation why. This company should be out of business. I'll never book a room at this dump again.

2026-10-22 • via Nuitee
M
Max • family_with_children • us
2
Pros:

It was clean.

Cons:

The locked door in the lobby, faulty TV remote, dishwasher was damaged. Staff was too busy be in front desk.

2026-10-22 • via Nuitee
E
Elizabeth • family_with_children • us
3
My stay was less than average
Pros:

The location to my work event was great.

Cons:

The overall experience wasnt good. The rooms were old and grungy. The hotel had a weird smell, the sheets and beds were awful. We were right by the elevator so we heard everyone coming and going. The staff locked us out of our room because they said we owed money even after it was paid in full. The additional $25 to check in 30mins early is ridiculous and I didnt know that the $50 pet deposit was non refundable.

2026-10-19 • via Nuitee
A
Ababulgu • family_with_children • us
1
Pros:

No cus.service

Cons:

All I don't like

2026-10-18 • via Nuitee
J
Jessica • family_with_children • us
6
2026-10-18 • via Nuitee
J
Jhireal • couple • us
1
Pros:

I didn’t like anything. It was really stinky in my room. They didn’t wanna give us another room

Cons:

It smelled like someone was staying there and cigarettes. Everything was just bad

2026-10-15 • via Nuitee
S
S • extended_group • us
1
Sucks
Cons:

I had confirmed reservation but was told that the hotel was full and I did not have a room. That infuriated me. I’ll never use booking.com again.

2026-10-12 • via Nuitee
T
TOM • solo_traveller • us
8
2026-10-11 • via Nuitee
D
Dawn • solo_traveller • us
1
2026-10-10 • via Nuitee
C
Charles • couple • us
5
Needs considerabl
Pros:

Didn't like it...

Cons:

The room period

2026-10-08 • via Nuitee
M
Mark • solo_traveller • us
10
It was so good I look forward to returning for a staycation.....soon.
Pros:

I did not have breakfast but the coffee was outstanding! The woman who checked me in was fire! The bed was comfortable. Temperature was comfortable. The refrigerator and stove were great. The smoke-free environment was really awesome!

Cons:

The floor in my room was dirty which was a drag. A small coffee maker would have been nice for those who enjoy the occasional evening cup of coffee.

2026-10-08 • via Nuitee
T
TOM • solo_traveller • us
10
2026-10-07 • via Nuitee
H
Haerin • solo_traveller • us
2
Pros:

I want my2days refunds!

2026-09-14 • via Nuitee
D
Dr • family_with_children • us
1
Avoid WoodSpring Suites Dallas Plano. My stay was an absolute mess: Dirty Rooms: The room was filthy and smelled awful,
Pros:

Good price for extended stay.

Cons:

1/5 Stars – Absolutely Disgusting and Beyond Unprofessional

2026-09-10 • via Nuitee
D
Dr • family_with_children • us
1
Avoid WoodSpring Suites Dallas Plano. My stay was an absolute mess: Dirty Rooms: The room was filthy and smelled awful,
Pros:

Good price for extended stay.

Cons:

1/5 Stars – Filthy, Unprofessional, and Unusable

2026-09-10 • via Nuitee
D
Dr • family_with_children • us
1
Avoid WoodSpring Suites Dallas Plano. My stay was an absolute mess: Dirty Rooms: The room was filthy and smelled awful,
Pros:

Good price for extended stay.

Cons:

1/5 Stars – Filthy, Unprofessional, and Unusable

2026-09-10 • via Nuitee
J
Juan • couple • us
1
2026-09-06 • via Nuitee
J
Juan • couple • us
1
Pros:

No me gustó que pague una semana y me salí antes y no me regresaron los días no usados no bueno es primer hotel que miro eso

2026-09-06 • via Nuitee