Lakeside Inn Illawarra

Hotels
Independent
6.8 (136 reviews)
140-146 Windang Rd, Windang, New South Wales, 2528 , Windang , AU

Pets allowed

Facilities

Free WiFi
Garden
Picnic area
Smoke-free property
Free self parking
Pool sun loungers
Banquet hall

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food options
Convenient location
Cons:
Uncomfortable beds
Worn facilities
Delayed room servicing
Room cleanliness issues

Categories

Cleanliness
6.05
Several reviews mentioned cleanliness issues, specifically with pet fur and worn bathrooms.
Service
8.05
Staff were generally friendly and attentive, though there were exceptions.
Location
7.05
Guests appreciated the convenient location, although some felt it didn't fully meet expectations.
Room Quality
5.05
Comments on the room quality were mixed, with several guests dissatisfied with room allocations.
Amenities
6.05
Facilities were noted to be lacking in some areas, such as a closed pool.
Value for Money
7.05
Some guests felt that the rate was higher than the quality warranted, but others found it acceptable.
Food and Beverage
9.05
The on-site restaurant received praise for its quality and convenience.
Overall Experience
6.05
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:04

Property Description

Relax by the Pool or in the Garden

Modern Amenities and Complimentary Services

Convenient Location with Nearby Attractions

Immerse yourself in the tranquility of Lakeside Inn Illawarra. With an outdoor pool and picturesque garden, relaxation is inevitable. Stay connected with complimentary Wi-Fi, and enjoy conveniences like microwaves and flat-screen TVs in your room. The hotel's location in Windang offers easy access to Port Kembla Golf Club and Reddall Reserve. Don't miss out on exploring Nan Tien Temple and Wollongong City Beach, just a short drive away. Book your stay now for a perfect blend of comfort and convenience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.8
Based on 136 reviews
Cleanliness: 6.05
Service: 8.05
Location: 7.05
Room Quality: 5.05
Amenities: 6.05
Value for Money: 7.05
Food and Beverage: 9.05
Overall Experience: 6.05
K
Kulander partner
10
Pros:

What a great place to stay, right on the shores of Lake Illawarra with views of the escarpment. The cabins were appropriate and clean, staff were friendly and the restaurant offered great meals with a quaint atmosphere alongside the gift shop. I'll be back.

2025-10-12 via Nuitee
B
Brett partner
8
Pros:

Great location on the lake. Beautiful sunset

2025-10-11 via Nuitee
Y
Yingyin
8
Good price stay for a short holiday
Pros:

Good price and good location. Free parking,smart tv and wifi. The bed is a little hard and the blinds don't come all the way so privacy is a bit impacted.

2025-10-05 via Nuitee
F
Fardin family
2
Pros:

This was the worst hotel experience I have ever had. Almost everything about this place was misleading or a complete lie. The photos and descriptions online do not match reality at all. The room was in terrible condition—dirty, uncomfortable, and poorly maintained. Basic facilities were either broken, missing, or nothing like what had been promised. The staff were unhelpful, and instead of solving problems, they just gave excuses.

It honestly felt like every detail had been exaggerated or fabricated just to lure guests in. I have stayed in many places before, but this was by far the most ridiculous and disappointing. I left feeling frustrated, cheated, and completely dissatisfied. I would never return and strongly recommend others to stay away from this hotel.

2025-10-03 via Nuitee
G
Grant partner
6
Pros:

Good place to stay.

2025-10-01 via Nuitee
S
Sheryl partner
4
Pros:

No internet could not use tv. Microwave stop/start. Slippery shower floor. Design needs improving as bedroom way too small making it hard to get into bed. Sorry dissappointed.


2025-10-01 via Nuitee
K
Kathleen
10
Pros:

Staying in cabin just 10 steps to lake. Staff are friendly & very helpful.

2025-10-01 via Nuitee
L
Luke family_with_children
8
Pros:

The location was incredible. The cabins themselves were a little worse for wear. They are also pretty close together. But the service was excellent, the facilities were adequate, the locals lovely and the gift shop was an exciting addition!

2025-09-30 via Nuitee
S
Sharni
10
Pros:

The room was clean and pet friendly

2025-09-27 via Nuitee
C
Colin
8
Pros:

The hotel was a nice place to stay, most of the staff were friendly except for one staff member who gave a rude reaction when I mentioned where I was from, it felt like I was being judged for where I live,that tarnished the stay just a bit

2025-09-27 via Nuitee
M
Mark family
10
Pros:

Room was clean, great location on the lake, parking was easy
Definitely recommend cabin near the water

2025-09-27 via Nuitee
D
Darrius family
6
Pros:

Room was great
Property itself tiered and not in great condition

2025-09-25 via Nuitee
E
Eedi family_with_children
2
Pros:

I was not impressed with the room we were allocated, I unfortunately was given a room that hadn’t yet been renovated. The staff were exceptional and were prompt to assist. Due to feeling so unsafe we did not stay the second night and found alternative accommodation and received a partial refund for the second night.

2025-09-23 via Nuitee
D
Denise partner
4
Pros:

I was under the impression that from the pictures we were staying in a cabin and ended in a motel room with a very warn bathroom that was clean. Towels weren’t changed daily.

2025-09-21 via Nuitee
J
John
10
Pros:

A1

2025-09-20 via Nuitee
A
Amy family_with_children
10
Pros:

Staff were friendly and attentive from the moment we arrived, nothing was too much trouble.. my 4 stars for facilities is because the pool was closed and I wish it had been advertised to save a childs upset, but we'll be back it was a short lived disappointment.. we should have checked. Thanks😊

2025-09-19 via Nuitee
V
Veronica friends
6
Pros:

The office staff were courteous and called to confirm our arrival time. The place was very quiet, probably one of the most quietest places we have stayed with no noise from the main road or patrons. Couldn’t sleep in though due to cleaning cart rattling along out the front back and forth by 8:30am and door bell every time someone walked into the restaurant. Rooms were spacious yet bathrooms were tired and in need of maintenance. Rust visible from rooms and bathrooms on the walls. Beds were comfortable and had a great night sleep.

2025-09-14 via Nuitee
T
Tammy family_with_children
8
Pros:

beds were so uncomftable

2025-09-09 via Nuitee
P
Pauline family
10
Pros:

We only stayed 1 night. Friendly staff no complaints

2025-09-07 via Nuitee
S
Sami family
10
Pros:

It was clean, convenient, and located at a very nice location.

2025-08-31 via Nuitee