Super 8 by Wyndham Universal City

Hotels
•
Super 8
6.8 (557 reviews)
200 Palisades Drive , Universal City , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Location
Affordability
Cons:
Cleanliness issues
Rude staff

Categories

Cleanliness
5.38
Numerous complaints about cleanliness including roaches and dirty rooms.
Service
6.85
Instances of rudeness and inadequate responses from staff.
Location
8.89
Many positive mentions of the location's convenience.
Room Quality
5.34
Mixed reviews about room quality; reports of infestation and damage.
Amenities
7.37
Basic amenities offered but some were in poor condition.
Value for Money
6.83
Mention of decent pricing, but many issues detract from overall value.
Food and Beverage
7.38
Some mentions of light breakfast options but limited reviews.
Overall Experience
6.35
Overall mixed sentiments with some positive and a lot of negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Convenient Location
Located just 15 minutes' drive from San Antonio International Airport, Super 8 Universal City/San Antonio North offers a prime location for travelers looking for easy access to transportation hubs.

Comfortable Amenities
Each room is equipped with a cable TV, microwave, refrigerator, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy free WiFi, parking, and a 24-hour reception at the property, providing convenience and peace of mind during their stay.

Book your stay at Super 8 Universal City/San Antonio North now to experience a comfortable and convenient accommodation option near popular attractions like the AT&T Center and Randolph Air Force Base.

Important information:

Please note that extra-person charges may apply and vary depending on property policy.

Please note that a deposit is required at check in. Amount may vary. Please contact the property for details.

A valid credit card is required for reservation and will be pre-authorized before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 557 reviews
Cleanliness: 5.38
Service: 6.85
Location: 8.89
Room Quality: 5.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 6.35
C
Conwin • couple • us
8
Great location at a great price, will be staying again
Pros:

The price was great and friendly staff

Cons:

Location and clean

2026-04-10 • via Nuitee
A
Ahmed • couple • us
8
2026-04-07 • via Nuitee
K
Kimberley • family_with_children • gb
7
Pros:

Easy to get to
Good location
New towels each day

Cons:

Sometimes there would be stains on the sheets
Damp smell when the room was cleaned
Bathroom wasn't wiped down at all

2026-03-30 • via Nuitee
J
JUNG EUN • family_with_children • us
10
2026-03-28 • via Nuitee
R
Richard • family_with_children • us
7
2026-03-27 • via Nuitee
S
Stephanie • extended_group • us
5
2026-03-25 • via Nuitee
I
Isabel • family_with_children • us
10
2026-03-24 • via Nuitee
C
Canalesc73 • couple • us
3
Room was dirty and so outdated.
Cons:

dirty room

2026-03-23 • via Nuitee
D
Donna • solo_traveller • us
8
Great value for my length of stay.
Pros:

Location

Cons:

No Kleenex or coffee maker

2026-03-21 • via Nuitee
I
Isha • solo_traveller • us
5
2026-03-21 • via Nuitee
A
Adrian • family_with_children • mx
3
Pros:

La ubicación

Cons:

El baño muy sucio. El día que llegamos no se habían cambiado las sábanas.

2026-03-18 • via Nuitee
C
Christian • couple • us
1
Will never come back nir suggest yo prople si know to choose this hotel...
Pros:

Staff was too rude...

Cons:

Nearly nothing... as a disabled I posted a special ressuest when booking... no consideratin was given to this request... staff wasn't friendly... what a weird customer service !

2026-03-16 • via Nuitee
T
Tina • family_with_children • us
9
Nice price. Clean nice beds but tub seemed nast so I scrub it ourself.
Pros:

Beds were tall and hard to climb when someone is short. Comfortable for sure.

Cons:

Tubs need to be replaced seemed dirty looking so I scrubbed before we used it. Also they do not serve breakfast. Their web page needs to be updated for sure.

2026-03-12 • via Nuitee
J
Juarez • family_with_children • us
1
Pros:

Location

Cons:

The staff was rude

2026-03-04 • via Nuitee
C
Clifford • family_with_children • us
1
2026-03-02 • via Nuitee
J
Janeth • couple • us
9
2026-02-26 • via Nuitee
C
Connie • solo_traveller • us
7
2026-02-26 • via Nuitee
J
Jeremiah • solo_traveller • us
7
2026-02-24 • via Nuitee
J
Jeremiah • solo_traveller • us
7
2026-02-24 • via Nuitee
J
Jeremiah • solo_traveller • us
7
2026-02-24 • via Nuitee