Sonder The Arts Council

Hotels
Sonder
9.4 (20 reviews)
14 Great Peter Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Large, clean, modern accommodation
Perfect location
Safe area
Cons:
Issues with check-in process
No hot water

Categories

Cleanliness
8
Guests appreciated the large, clean, and modern accommodation with all necessary amenities.
Service
7.5
Mixed reviews on service: while some found the support helpful, others faced issues with the check-in process.
Location
10
The perfect location in a safe area was highly praised by guests.
Room Quality
8
Spacious rooms with modern facilities were well-received.
Amenities
7
Mixed feedback on amenities: while some were satisfied, others faced issues like no hot water.
Value for Money
6
Some guests felt the price was justified, while others faced issues with the booking process and amenities.
Food and Beverage
0
No specific feedback provided in reviews.
Overall Experience
9
Most guests had a positive overall experience, highlighting the location and accommodation quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 16:25

Property Description

Prime Location in London

Modern Amenities

Nearby Attractions

To book your stay at Sonder The Arts Council and experience the best of London, reserve now!

Important information:

Please inform Sonder The Arts Council in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of GBP 300 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note the layout, furniture, and decor of your space may vary from these photos. There is no air conditioning. Sonder offers all guests the ability to book housekeeping services on demand for a nominal fee. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled via the Sonder app, 24 hours in advance. You may hear construction noise from renovations nearby.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

9.4
Based on 20 reviews
Cleanliness: 8
Service: 7.5
Location: 10
Room Quality: 8
Amenities: 7
Value for Money: 6
Food and Beverage: 0
Overall Experience: 9
A
ASLI NESLIHAN
10
Perfect accomodation in London
Pros:

Perfect home, clean, new, have everything you need. It will be always our home in London.

2025-02-10 via Nuitee
A
Annica
10
A gem
Pros:

Fantastic location, spacious and very comfortable and convenient!

On the downside, it was not indicated when booking that the flat was located on the lower ground floor; it was a bit cold in the flat and we had some issues with the access codes

2025-02-02 via Nuitee
M
Marina family
10
Pros:

We love this spacious 2 bedroom apartment! It was perfect for our family trip to London with two older kids. We had our own bedrooms and separate 2 bathrooms.

2024-12-03 via Nuitee
J
Julie family
10
Pros:

Overall, great property in fantastic location.
We walked everywhere. Centraly located.

Spacious with two bedrooms and two bathrooms, as well as an extra water closet. Staff super helpful.

Beds and a true double (so small by US standards), but comfortable.

2024-09-02 via Nuitee
M
michael
10
Pros:

Fantastisk lejlighed med god beliggenhed tæt på alt samt indkøb og cafeer.

2023-10-22 via Nuitee
G
Gurjit family
10
Pros:

We loved our stay at the Sonder and will definitely be staying at other Sonder properties in the future. It was easy to get in touch with the concierge and they replied promptly. Loved the area as well.

2023-10-05 via Nuitee
A
Agnes family
8
Pros:

It was a clean and spacious apartment and can walk to local sites in the area. There are no grocery stores nearby and no view since it was a ground floor. Some of the other units displayed views and so somewhat misleading. The double doors in living room was not able to close correctly and posed a safety concern.

2023-08-26 via Nuitee
L
Larry partner
10
Pros:

We could not have been happier with our stay. The location was excellent and the flat was perfect. Everything was very comfortable, clean, and updated. We had everything we needed and much more. I can't recommend this place more highly. We loved it.

2020-03-13 via Nuitee
V
Verified traveler family
10
Pros:

Fantastic location, very spacious, excellent facilities. Could do with more crockery but otherwise perfect

2020-02-15 via Nuitee
T
Tony
8
Pros:

It’s nice flat with good condition. Good for a week stay. The only insufficient is not enough furniture such as a dresser and one or two more chairs.

2020-02-12 via Nuitee
V
Verified traveler family
10
Pros:

One word Wonderful!! The house was well maintained and right in the middle of everything!! We loved everything about the location the home itself and the all experience. 10

2020-02-09 via Nuitee
V
Verified traveler family
2
Pros:

We were booked into this property and were advised 30 minutes prior to checking out of our previous accommodation, that this was no longer available due to a plumbing issue. The lack of empathy and customer service from the Sonder customer service team was stressful and frustrating, as we were left to sort out our accommodation needs. I found that there was still an apartment available in that building which was not offered to us as a substitute for such poor customer service. The did offer us two options, elsewhere in London, no where where we wanted to be. Extremely disappointing experience with Sonder. Motif were very helpful in assisting us to find alternative accommodation for the remainder of our 5 day stay in London.

2020-01-22 via Nuitee
V
Verified traveler
10
Pros:

Location wise outstanding and communication best ever however apartment has cleaning issues

2020-01-03 via Nuitee
K
Katy
10
love it.
Pros:

Loved it all. Amazing place in an amazing location. I forgot to register first but the lady who met us at the property was super helpful. Would love to go back.

2019-12-07 via Nuitee
M
Mark
10
London
Pros:

We were greeted by Suzanna who was wonderful helping us to navigate entering the bldg and unit.
Great location, large, modern and clean apartment in a great location. It is perfect for families, plenty of space for all.
We woul definitely stay here again. You’re close to many attractions and the tube is a short walk away.

2019-10-11 via Nuitee
V
Verified traveler
10
Excellent stay in London - would stay again.
Pros:

Excellent stay. Very clean and spacious (3-bd)! Check in instructions clear. Walking distance to trafalgar/london eye/covent garden/buckingham palace, and very close to bus stops that service most popular areas of london (bus 88 to Piccadilly/regent st., 148 to marble arch). Restaurants/pubs/excellent fish n chips in the immediate area. Shopping very close by too. Our only complaint is the heating/ac system had a mind of its own.

2019-09-30 via Nuitee
S
Shannon
10
Great apartment!
Pros:

Very clean, tons of space. Beds and pillows were comfy. Good water pressure. Washer/dryer combo was a plus. I felt like I could live there. Precious views overlooking quaint courtyard. Property manager and her team were super helpful and responded to my texts right away. Walking distance to a small grocery store and several restaurants. Would absolutely stay there again.

2019-09-27 via Nuitee
A
Alexander
10
Home away from home in Westminster
Pros:

Great apartment, large, well appointed, clean and beautiful. Fully fitted kitchen. Felt like a top end hotel minus the human interaction. Everything was coordinated through the Sonders app. Convenient location, minutes walk from QEII Conference Centre and many major tourist attractions around Westminster. Close to bus stops and underground stations.

2019-09-08 via Nuitee
V
Verified traveler
10
Pros:

It was a wonderful location - just a block south of Westminster Abbey and a block west of Parliament (aka Palace of Westminster). Our apartment was quiet, and the master bedroom had a delightful view of Westminster Abbey and Parliament's Victoria Tower. A five minute walk to St. James Park tube station and a ten minute walk to Westminster tube station and the Westminster pier for the Thames "River Bus." It seemed like a very safe and quiet area - never had a problem walking around in the evening. We would definitely stay there again.

2019-05-10 via Nuitee
V
Verified traveler partner
10
Pros:

Really we loved this property by it’s location, cleanliness, Spacious , well equipped.

2019-03-25 via Nuitee