Hotel Cruz del Vado by Art Hotels

Hotels
8.9 (76 reviews)
La Condamine 12-56 and Tarqui street , Cuenca , ec

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful hotel
Attentive staff
Cons:
Small breakfast area
Limited buffet options

Categories

Cleanliness
9.31
Guests praised the cleanliness and attention to detail.
Service
9.28
Gran calidez en la recepcion y el servicio de sus empleados.
Location
9.32
Conveniently located within walking distance from restaurants and stores.
Room Quality
9.27
Extraordinary rooms with wonderful views.
Amenities
8.3
Facilities are good, though some amenities like rooftop access may have restrictions.
Value for Money
8.26
Good value considering the overall experience and service provided.
Food and Beverage
8.31
Breakfast is good, but buffet options are limited now.
Overall Experience
9.18
Overall a wonderful experience, especially for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Accommodation
Experience 5-star luxury at Hotel Cruz del Vado, located in the heart of Cuenca. Indulge in well-appointed rooms featuring modern amenities like flat-screen TVs, minibars, and free WiFi. Some rooms even offer stunning city views for a truly unforgettable stay.

Convenient Facilities
Enjoy a range of convenient facilities during your stay, including a shared lounge, private parking, and a 24-hour front desk. Let our attentive staff assist you with airport transfers, room service, and any other requests you may have.

Prime Location
Immerse yourself in the rich culture of Cuenca with popular attractions like Pumapungo Museum, Tomebamba River, and Cuenca New Cathedral just a stone's throw away. Explore the city with ease, knowing that Mariscal Lamar International Airport is conveniently close by.

Book your stay at Hotel Cruz del Vado now for an unforgettable luxury experience in Cuenca!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for US$10 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$48.80 per person per night when using an existing bed.
    People no matter the age stay for US$80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 12 per day.

Location

Guest Reviews

8.9
Based on 76 reviews
Cleanliness: 9.31
Service: 9.28
Location: 9.32
Room Quality: 9.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 9.18
A
Alvaro • couple • ec
9
2026-02-08 • via Nuitee
F
Francisco • couple • ec
7
Agradable en términos generales.
Pros:

El desayuno ha estado muy bien. El diseño interior es muy bonito, con detalles de esculturas fantásticos.

Cons:

El costo de parqueadero debería ser cubierta por el hotel, además no es un buen espacio para parquear autos.
Ruido en la habitación.
Baja presión de agua.

2026-01-05 • via Nuitee
S
Samanta • couple • ec
10
2025-11-19 • via Nuitee
M
Miguel • couple • ec
9
Pros:

Las instalaciones

Cons:

Muy pequeño el área del desayuno

2025-11-15 • via Nuitee
P
Paul • solo_traveller • us
10
2025-11-03 • via Nuitee
J
Juan Pablo • couple • ec
10
Pros:

Gran calidez en la recepcion y el servicio de sus empleados, y la limpieza perfecta!

2025-11-03 • via Nuitee
G
Guillermo • couple • ec
8
2025-10-09 • via Nuitee
Y
Yenifer
10
Pros:

Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here.

2025-09-26 • via Nuitee
M
Maria JOSE • couple • ec
10
2025-09-05 • via Nuitee
V
vanessa • couple • ec
6
Aceptable
Pros:

Decoración

Cons:

Que desayuno ya no es buffet y se demoran en servirte
Que no se puede disfrutar de rooftop por eventos privados

2025-08-25 • via Nuitee
H
harrylB2264AI • NONE
10
An exceptional Hotel in an extraordinary South American city
Pros:

We recently had a wonderful wedding night stay at the lovely Hotel Cruz Del Vado located in the extraordinary South American city of Cuenca, Ecuador. Everything about the Hotel, from booking to staffing to rooms and other facilities to attention to special requests, was excellent, making our stay a most memorable experience.

2025-08-17 • via Tripadvisor
H
Harry • solo_traveller • us
10
A wonderful wedding night experience in Cuenca, Ecuador
Pros:

This is a beautiful hotel in an extraordinary South American city. It provides extraordinary rooms, attentive and very kind staff, and all the special facilities required for special occasions. I am a longtime Chicago resident and, for several years, a New York City resident, duly impressed by this hotel.

Cons:

Everything was great!

2025-08-17 • via Nuitee
M
MARIA CECILIA • extended_group • ec
10
Acogedor y de lujo
Pros:

La atención excelente. La casona antigua renovada con mucho gusto. La habitación muy cómoda para descansar. Detalles diarios😊

2025-08-12 • via Nuitee
M
Maria
10
Pros:

Beautiful! Great service

2025-08-12 • via Nuitee
M
Maria • couple • es
9
2025-08-12 • via Nuitee
D
Daniel • family_with_children • ec
10
Relajante
Pros:

La comodidad

Cons:

Que tenían descompuesto el horno para postres en la cena

2025-07-28 • via Nuitee
D
Daniel • family_with_children • ec
10
Bueno
Pros:

La decoración

Cons:

Oscuridad en las calles para llegar caminando en la noche

2025-07-28 • via Nuitee
G
Gerardo • partner
10
Pros:

The staff were excellent and very attentive throughout our stay. The room was spacious with a wonderful view of the city. Location is at walking distance from many restaurants and stores. Breakfast was very good. We would definitely stay here again if we ever re-visit the city.

2025-07-21 • via Nuitee
R
Ronald
10
Pros:

The hotel and staff was fantastic! I have only wonderful things to say about the hotel and staff.

However, the breakfast was not very good. I would eat elsewhere. We did not have dinner there for that reason but aside from that. 5 stars.

2025-05-29 • via Nuitee
M
Mariela • partner
10
Pros:

Muy bonito, súper limpio, el cuarto hermoso pero pequeño, al rededor del hotel, el área no es tan buena q se diga.

2025-05-29 • via Nuitee