Holitel

Hotels
Independent
6.4 (12 reviews)
840 Av. Los Leones, Santiago, Región Metropolitana, 7500000 , Santiago , CL

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Centrico location
Attentive staff

Categories

Cleanliness
5.61
Standard quality for this hotel tier.
Service
7.58
Personal muy atento!!
Location
8.12
El lugar muy centrico y agradable.
Room Quality
5.97
Standard quality for this hotel tier.
Amenities
6
Standard quality for this hotel tier.
Value for Money
5.96
Standard quality for this hotel tier.
Food and Beverage
6.01
Standard quality for this hotel tier.
Overall Experience
5.98
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 09:26

Property Description

Relax in Style with Stunning Views and Modern Amenities
Take in the views from a terrace and a garden and make use of complimentary wireless internet access. This hotel features a television in a common area and tour/ticket assistance, offering convenience and relaxation.

Delight in Culinary Experiences and Convenient Services
Indulge in room service and savor a complimentary continental breakfast daily. Enjoy additional perks such as complimentary newspapers, a 24-hour front desk, and roundtrip airport shuttle service.

Modern Comforts and Prime Location
Feel at home in air-conditioned rooms with Smart televisions and free Wi-Fi. The hotel's proximity to popular attractions like Costanera Center and Medical Center Hospital Worker ensures a memorable stay.

Book your stay at Holitel in Santiago for a perfect blend of comfort and convenience.

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

6.4
Based on 12 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.12
Room Quality: 5.97
Amenities: 6
Value for Money: 5.96
Food and Beverage: 6.01
Overall Experience: 5.98
R
Rose marie
10
Pros:

Muy buena estadia ,el lugar muy centrico y agradable ,personal muy atento!!

2025-10-11 via Nuitee
F
Fabricio
2
Péssima experiência neste hotel.
Pros:

Nao recomendo o Hotel porque o quarto tinha um cheio ruim, banheiro velho e com problema de fechar a janela, ralo do chuveiro ficava cheio e sem aquecedor. Sem variedades no cafe da manha, todo dia a mesma coisa. Pela fotos e bom, mas pessoalmente e horrivel..

2024-08-23 via Nuitee
G
Gilberto
4
FRUSTANTE!
Pros:

FOI UMA EXPERIENCIA FRUSTANTE PELO CUSTO BENEFICIO, APARTAMENTOS EXTREMAMENTE APERTADOS, SEM FRIGOBAR! O QUE NAO CONDIZ COM A FOTO PROPAGANDA DO HOTEL! CAFÉ DA MANHA INCLUSO MAS MUITO SIMPLES. ÚLTIMO DIA DE PERNOITE RESOLVERAM PINTAR UMA PAREDE DA SALA DO CAFE COM TINTA EXTREMAMENTE FORTE DE CHEIRO, QUE CONTAMINOU TODO O HOTEL, CHEGANDO À DA DAR DOR DE CABEÇA NOS HOSPEDES. UNICO PONTO POSITIVO ERA A LOCALIZAÇÃO! NÃO VOLTARIA LÁ E NÃO RECOMENDO.

2024-06-11 via Nuitee
T
Tomislav
2
Pros:

Muy mala la acústica se escuchaba todo más parece motel que Hotel considero que es un motel parejero no lo recomiendo. Si bien es cierto, es barato y para pasar la noche no está a la altura

2024-06-03 via Nuitee
F
Fernando partner
4
Pros:

Mucho por mejorar en la habitación. La ducha estaba rota y el receptáculo se llenaba de agua con facilidad. Aire acondicionado descompuesto. Al mencionarlo, no hicieron ningún esfuerzo por solucionarlo. Nos cargaron impuestos que supuestamente estaban incluidos con el precio de la reserva.

2024-04-25 via Nuitee
G
Gladys
10
Desde 19.11 al 22.11
Pros:

La atención del personal muy buena y atenta. Destaco a cada uno de ellos por su amabilidad y atención

2023-11-24 via Nuitee
I
Ivan
2
Pros:

The staff is terrible and they overcharged aditional fees

2023-10-19 via Nuitee
N
Nayarit
10
The Holitel Hotel, Santiago, Chile.
Pros:

The Holitel hotel in Santiago, Los Leones, Providencia is a friendly and well run hotel. The rooms are comfortable and plenty of Wifi for internet roaming. And added bonus is the breakfast included in this hotel. I thoroughly enjoyed my stay at the Holitel Hotel.

2023-08-12 via Nuitee
D
Daniel
2
HORRIBLE
Pros:

La habitación es demasiado pequeña, la limpieza es horrible, habia resto de una manzana cuando llegamos, y el piso de baño con mucho polvo

2023-07-15 via Nuitee
Y
Yelyzaveta
2
Terrible customer service
Pros:

I booked a room through Hotels, and few minutes before the check in, when I called the hotel they told me they are out of rooms and it’s impossible that I have a booking with them. I sent them the receipt on Whatsapp and they totally ignored me. No answer, no apology, nothing. Terrible service, and zero communication.

2022-03-19 via Nuitee
V
Verified traveler
2
Pésima experiencia.
Pros:

Las fotos no hacen match con el lugar. El edificio en general es sucio. Los dueños viven en el primer piso y cocinan su comida en el restaurante; cuando esto pasa todos los pisos huelen a grasa.

Las habitaciones tienen unos 8-10mts2 sin suficiente espacio para abrir las maletas.

No hay servicio en la recepción 24hrs; si sales hasta tarde es necesario tocar el timbre y esperar para que te dejen entrar al edificio.

El desayuno es solo dos rebanadas de pan blanco con una rebanada de jamón y otra de queso. No es como aparece en las fotos.

2022-01-09 via Nuitee
M
Mónica
6
Pros:

La relación precio/calidad no fue la esperada

2020-03-06 via Nuitee