Grand Prince Hotel Shin Takanawa

Hotels
Prince Hotels
8.6 (249 reviews)
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612 , Tokyo , JP

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Outdoor pool - seasonal
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Beautiful garden
Convenient location near station
Cons:
Room cleanliness issues
Overpriced amenities

Categories

Cleanliness
6.96
The actual room was very dated, dirty, and had mold, which negatively impacted the overall impression.
Service
8.93
General sentiment regarding service was positive, but some experiences like check-in were not welcoming.
Location
9.77
Convenient for Shinagawa station but noted to be slightly inconvenient due to uphill walk.
Room Quality
8.42
The room was outdated and not well-maintained, which detracted from the overall quality.
Amenities
8.95
Good amenities, but the gym needs improvement and the pools are not complimentary.
Value for Money
7.91
Overpriced dining options and disappointing value for the room conditions.
Food and Beverage
8.96
Food received positive mentions but is considered on the expensive side.
Overall Experience
8.93
Overall a good experience, but significant issues with room cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Discover the elegance and comfort of Grand Prince Hotel Shin Takanawa, nestled in the vibrant heart of Tokyo.

Unmatched Amenities
Relax and recharge in our 24-hour fitness center or take a refreshing dip in the seasonal outdoor pool. With complimentary wireless internet and concierge services, your convenience is our priority.

Culinary Delights
Savor delectable Chinese cuisine at Koki-Den, one of our two on-site restaurants, or unwind with drinks at the lounge. Start your day right with our hearty buffet breakfast available daily.

Event Facilities
Planning a meeting or event? Our spacious conference area spans 25,801 square feet, catering to all your professional needs with ease and sophistication.

Immerse yourself in luxury—book your stay at Grand Prince Hotel Shin Takanawa today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.6
Based on 249 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.77
Room Quality: 8.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.93
B
Bader Buzaboon solo_traveller bh
10
2026-05-16 via Nuitee
K
Keiko solo_traveller jp
10
2026-05-16 via Nuitee
B
Bader Buzaboon solo_traveller bh
10
2026-05-16 via Nuitee
M
mitchener couple au
10
Pros:

Amazing gardens
Staff amazing

2026-05-15 via Nuitee
U
Umaezing solo_traveller in
8
Not so far from Tokyo
Pros:

Room size, quality of room, staff service.

Cons:

No F&B post 9pm - need to use adjacent hotel.

2026-05-15 via Nuitee
P
Prieto couple cl
6
Confortable pero no coman en el hotel
Pros:

La vista

Cons:

La ubicación y precio/ calidad de sus restaurantes
Muy mala y cara comida del
Restaurante del hotel prince takanawa

2026-05-14 via Nuitee
W
Waldemar family_with_children pl
8
Good to stay for the location and price but oberrated its 4 star nit 5 star hotel
Pros:

Big space meny restourants good location
Comfortable bed

Cons:

Smal old bathroom empty mini bar

2026-05-14 via Nuitee
S
Subhas SO couple sg
10
Pros:

We really didn’t have breakfast, but your service was excellent and your shuttle service was
Very convenient. 👍🏼👍🏼👍🏼

2026-05-14 via Nuitee
U
Udit Garg solo_traveller in
10
Pros:

Everything from the staff to hotel facilities.

Cons:

Nothing

2026-05-14 via Nuitee
M
Muhammed extended_group ae
8
Good stay, nothing vow
Pros:

It was all good

Cons:

The bell desk staff was bit rude. Whereas the reception staff was excellent.

2026-05-13 via Nuitee
S
Sydney solo_traveller au
8
2026-05-13 via Nuitee
N
Narayanan family_with_children sg
8
Overall we enjoyed t he
Pros:

Rooms were comfortable and well kept. The surrounding garden and pond was well maintained and pleasant for evening walks. The breakfast at the hotel was also very nice.

Cons:

Some of the hotel staff were not very friendly and they did not have good grasp of the English language. The lack of shuttle service during this time was also very disappointing as the alternative arrangements were not that convenient too.

2026-05-13 via Nuitee
L
Lance solo_traveller au
8
2026-05-12 via Nuitee
C
Chudi family_with_children gb
7
Nice hotel, great location but not child friendly. I am aware it is Japanese custom for kids to sleep in the same bed as
Pros:

Good location, amazing garden and the 7/11 on site was super convenient

Cons:

Had asked for a cot for my 3 year old and this wasn’t provided. Found staff quite unhelpful in trying to sort this and their solution was for us to just leave (without having any other place to stay secured).

2026-05-12 via Nuitee
N
nira solo_traveller il
10
Pros:

השירות מצויין המיקום אידיאלי
פשוט חוויה מהממת
השאטלים נוחים וזמינים
ליד תחנת מטרו מרכזית
הצוות עשה מעל ומעבר כידי שהחוויה תהיה נפלאה!

2026-05-11 via Nuitee
K
Ka Raku (嘉樂) couple jp
9
また泊まってみたいと思います
Pros:

都内とは思えないゆっくりできる環境、かつ高級感もありました

Cons:

施設が少々古い箇所はあるのですが気になりません

2026-05-11 via Nuitee
N
Noel solo_traveller fr
5
Chambres trop chères pour la prestation
Pros:

Le petit déjeuner

Cons:

Le rapport qualité -prix

2026-05-11 via Nuitee
H
Hiromi solo_traveller jp
8
Pros:

東京タワーが見えたのがよかったです

Cons:

特にないです

2026-05-10 via Nuitee
U
Umaezing solo_traveller in
8
2026-05-10 via Nuitee
D
Donna couple sa
10
2026-05-10 via Nuitee