Embassy Suites by Hilton Atlanta Galleria

Hotels
Embassy Suites Hotels
8.4 (947 reviews)
2815 Akers Mill Road , Atlanta , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast options
Friendly staff
Good location
Cons:
High parking fees
Inconsistencies in cleanliness

Categories

Cleanliness
7.61
Some complaints about cleanliness in the hot tub and pool areas.
Service
8.78
Overall positive sentiment about staff, though there were some mentions of rudeness.
Location
8.62
Consistently praised as a great location for accessing nearby attractions.
Room Quality
8.47
General positive feedback about room cleanliness and comfort.
Amenities
8.4
Some complaints about the pool and jacuzzi, but positive mentions of breakfast and hot tub.
Value for Money
7.86
Complaints about parking charges but some guests felt the experience justified the cost.
Food and Beverage
9.01
Highly rated breakfast and dining experiences.
Overall Experience
8.48
Overall, guests enjoyed their stay, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:53

Property Description

Luxurious All-Suite Hotel near Cobb Energy Performing Arts Center

Indulge in Comfort and Convenience:
Featuring an indoor pool, daily hot breakfast, and on-site restaurant, this Atlanta hotel ensures a relaxing stay. Rooms equipped with a microwave, refrigerator, and cable TV offer a cozy retreat. Select suites even boast a sofa bed for extra comfort.

Stay Active and Energized:
Guests can maintain their fitness routine at the on-site fitness center or unwind by the pool. The 24-hour reception adds to the convenience, ensuring assistance whenever needed.

Explore Atlanta's Attractions:
Conveniently located near Dobbins Air Force Base, this hotel also offers easy access to Georgia Tech and Six Flags Over Georgia. Whether for business or leisure, Embassy Suites by Hilton Atlanta Galleria is the perfect choice for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 947 reviews
Cleanliness: 7.61
Service: 8.78
Location: 8.62
Room Quality: 8.47
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 9.01
Overall Experience: 8.48
D
Demarcus couple us
10
H
Pros:

Yess

Cons:

I like everything

2026-04-10 via Nuitee
K
Karen family_with_children us
10
2026-04-10 via Nuitee
M
Myresia extended_group us
10
2026-04-09 via Nuitee
C
carla family_with_children us
8
Acceptable
Pros:

The breakfast was awesome, the staff was really nice and spoke everytime we saw a staff member.

Cons:

The sofa bed was gross and im not even sure the linens was clean because the linens was already on the bed when it was let out so needless to say my kids did not sleep on the sofa bed and the mattress on it was very old and needs to be replaced and also there needs to be a lot more towels left in the bathroom, but other than that there was no issues.

2026-04-07 via Nuitee
C
Cordelrio couple us
10
2026-04-06 via Nuitee
A
Ashworth couple us
10
2026-04-06 via Nuitee
S
Sergio couple us
10
2026-04-06 via Nuitee
J
janegI6859JC Family Indianapolis, Indiana
2
Horrible service. Nice breakfast and rooms are spacious but that's about it.
Pros:

The room was very nice and spacious. The night manager (Elijah) called our family of five at 2:45am waking us out of a dead sleep regarding a noise complaint and we couldn't get back to sleep for hours. Clearly had the wrong room. Was rude about it. I will never stay here again. When I complained in the morning the lady was nice and understanding at the front desk and said she would let the general manager know as they have security walking the halls at night so this shouldn't happen. Insane that you would call a room in the middle of the night (twice actually!) Would like some compensation as this is absolutely ridiculous. Would never recommend this hotel due to this incident.

2026-04-04 via Tripadvisor
N
N449BOandrem Business
8
Third Conference Here
Pros:

Staff is incredibly friendly and helpful. The banquet coordinator Drew goes out of his way to help with business events and make sure issues are resolved quickly. The conference room is not ideal, having columns in sight lines, but it’s made up for by the food, staff and comfortable suites for the stay.

2026-04-02 via Tripadvisor
S
shane solo_traveller us
9
2026-03-27 via Nuitee
J
jefflP2086XN Solo travel
6
So-so not worth it
Pros:

Extremely limited parking. Payment was done through a third party. Room smelled of a mixture of vomit and cheap cleaning solutions.

2026-03-25 via Tripadvisor
L
luvdietcoke Family
10
5 star experience- Highly recommend!
Pros:

This hotel was amazing. We planned for our family and friends to stay for our daughter’s wedding. We were there for five days. With over 30 rooms, a meal on Friday night plus having room rooms to do hair and make up and gather… They went above and beyond making sure everyone was accommodated.

The staff was outstanding. When we asked they delivered. They smiled they were kind. They made our guests feel welcome.

We had a small dinner event Friday night and they went above and beyond with the gorgeous room set up, delicious food and created an atmosphere for people to feel warm and welcome.

Veon head of Sales is outstanding. He will help you plan and execute with ease.
Drew head of banquets and his head chef Glenn were also outstanding!!

The food was incredible and the room set up beautiful. The staff in the entire food portion of the hotel which includes they made to order breakfast every day and our beautiful dinner were true professionals. They worked hard with a smile on their face and just wanted to serve us! I am blown away at the level of service and hospitality. Of course I have no pictures of the room and the food! 🤦🏻‍♀️ But I I added some other hotel pics
Our rooms were lovely and clean and they have awesome towels!

My husband I travel all over the world and I would 100% say this experience is in our top ones!

2026-03-24 via Tripadvisor
F
Felicity family_with_children us
10
Great experience and I learned something about Atlanta hotels you have to pay for parking
Pros:

The pool and hot tub. I love the rooms too.

Cons:

The cleanest stuff left food in my refrigerator from another Residence but then they came back and gave me money back on parking so that’s why they get five stars

2026-03-23 via Nuitee
H
Heyde extended_group us
10
Excellent
Pros:

Excellent

Cons:

N/A

2026-03-23 via Nuitee
J
james extended_group us
1
2026-03-23 via Nuitee
L
Lady Cal couple us
9
Pros:

Rooms are spacious
Breakfast great
Location is great

Cons:

Elevators wasn't working properly

2026-03-23 via Nuitee
S
Sheila family_with_children us
10
2026-03-22 via Nuitee
C
Cortes family_with_children us
10
Pros:

The front attendant was very attentive and gave me more information about the amenities that I did not know of.

Cons:

When we arrived to check in, there were only 15 minutes left of happy hour and a long line of people waiting.

2026-03-19 via Nuitee
R
Raymond couple us
10
Great place will stay again for sure other times I’m back here
Pros:

Convenient location

Cons:

Too many unaccompanied kids running around and in way of people/pool

2026-03-16 via Nuitee
L
Louietta couple us
10
It was great I’ll stay again
Pros:

Everything

Cons:

Nothing

2026-03-15 via Nuitee