Embassy Suites by Hilton Atlanta Galleria

Hotels
Embassy Suites Hotels
8.4 (1030 reviews)
2815 Akers Mill Road , Atlanta , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great breakfast options
Friendly staff
Good location
Cons:
High parking fees
Inconsistencies in cleanliness

Categories

Cleanliness
7.61
Some complaints about cleanliness in the hot tub and pool areas.
Service
8.78
Overall positive sentiment about staff, though there were some mentions of rudeness.
Location
8.62
Consistently praised as a great location for accessing nearby attractions.
Room Quality
8.47
General positive feedback about room cleanliness and comfort.
Amenities
8.4
Some complaints about the pool and jacuzzi, but positive mentions of breakfast and hot tub.
Value for Money
7.86
Complaints about parking charges but some guests felt the experience justified the cost.
Food and Beverage
9.01
Highly rated breakfast and dining experiences.
Overall Experience
8.48
Overall, guests enjoyed their stay, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:53

Property Description

Luxurious All-Suite Hotel near Cobb Energy Performing Arts Center

Indulge in Comfort and Convenience:
Featuring an indoor pool, daily hot breakfast, and on-site restaurant, this Atlanta hotel ensures a relaxing stay. Rooms equipped with a microwave, refrigerator, and cable TV offer a cozy retreat. Select suites even boast a sofa bed for extra comfort.

Stay Active and Energized:
Guests can maintain their fitness routine at the on-site fitness center or unwind by the pool. The 24-hour reception adds to the convenience, ensuring assistance whenever needed.

Explore Atlanta's Attractions:
Conveniently located near Dobbins Air Force Base, this hotel also offers easy access to Georgia Tech and Six Flags Over Georgia. Whether for business or leisure, Embassy Suites by Hilton Atlanta Galleria is the perfect choice for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1030 reviews
Cleanliness: 7.61
Service: 8.78
Location: 8.62
Room Quality: 8.47
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 9.01
Overall Experience: 8.48
R
Richard couple us
8
Good
Pros:

Good, had no grits

Cons:

Need grits

2026-06-23 via Nuitee
M
Mack couple us
8
Pros:

The friendly staff, cleanliness of the rooms and facilities as a whole, and location.

Cons:

AC wouldn’t cool the room down

2026-06-22 via Nuitee
J
Jorge extended_group us
10
Buenisimo
Pros:

Todo bien

Cons:

Todo bien

2026-06-20 via Nuitee
M
MARTIN couple us
10
Pros:

Comfortable room

2026-06-19 via Nuitee
S
Symira solo_traveller us
7
Pros:

The location was great! It was really close to Truist Park and lots of shopping and restaurants.

Cons:

The facilities were a little dated. Our bathtub was peeling. I also didn't like the layout of the parking lot, or the pot holes in the lot, although they seemed to be ready to repair it before we left

2026-06-15 via Nuitee
K
Katrina extended_group us
10
Perfect place to stay & breakfast was great
Pros:

The promptness of checkin and letting us check-in early

2026-06-15 via Nuitee
M
Madi family_with_children us
7
Great staff, location, breakfast. Rooms smell!
Pros:

Front desk, breakfast and location was great!

Cons:

Our room smelled musky and I like it had been smoked it, which made it feel icky. We had a friend there as well (thinking it was just our room), but theirs smelled the same. Not sure if the rooms are older or what, but other than that it was good.

2026-06-15 via Nuitee
D
Dieter solo_traveller at
10
2026-06-08 via Nuitee
C
Clifton solo_traveller us
10
Braves game
Pros:

Location and quality

Cons:

I love everything

2026-06-07 via Nuitee
S
Shannon extended_group us
10
Pros:

Cleanliness, friendly staff, comfortable rooms for multiple people, great breakfast

2026-06-04 via Nuitee
B
Breanna couple us
4
Already left a bad review and then they pretend to fix it. Wasting more of my time.
Pros:

Had a problem with my stay and they told me they fixed it. Sent me a link and when I FINALLY got through the link it was all for nothing anyways. Here's points sorry about your stay, open account 0 points. Irritating. Used to be a valued customer. Thinking of not ever using this property again.

Cons:

Customer service "fixing the problem"

2026-05-30 via Nuitee
I
Ingrid couple us
10
2026-05-29 via Nuitee
D
Destiny couple us
1
Poor
Pros:

Building was nice and clean what’s expected with the embassy suite brand

Cons:

pool area was temp closed was not made aware upon checking in . Had to find out by getting dressed for the pool area and walking up to the door . Staff was very rude did t handle the situation correctly .. went to the hotel on holiday for the purpose to swim . Was embarrass many customer cancelled reservation that’s same day

2026-05-29 via Nuitee
L
Lyubov solo_traveller us
6
Pros:

Breakfast was good

Cons:

Was very old, the tub had missing piece from the bottom, like the plastic was torn away in places , I was scared to shower in there because the bottom were rough and I didn't want to cut my feet. Also, the furniture was really old and worn out. And the sink was old, and looked dirty, hopefully it was just old😳

2026-05-29 via Nuitee
D
Dickerson family_with_children us
8
2026-05-28 via Nuitee
W
whitney family_with_children us
9
2026-05-28 via Nuitee
C
clocked24 solo_traveller us
8
2026-05-26 via Nuitee
J
jackie couple us
9
Super friendly staff, clean Motel close to shopping and Truist Park
Pros:

Close proximity to Truist Park. Hotel offers a shuttle to the pedestrian bridge that leads right to the Battery.

Cons:

Having to pay $30 a night for parking, having to use room key to get in and out of the parking lot.

2026-05-26 via Nuitee
R
Ryan family_with_children us
9
2026-05-25 via Nuitee
M
Mabel couple us
10
2026-05-25 via Nuitee