Embassy Suites by Hilton Atlanta Galleria

Hotels
Embassy Suites Hotels
8.4 (947 reviews)
2815 Akers Mill Road , Atlanta , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast options
Friendly staff
Good location
Cons:
High parking fees
Inconsistencies in cleanliness

Categories

Cleanliness
7.61
Some complaints about cleanliness in the hot tub and pool areas.
Service
8.78
Overall positive sentiment about staff, though there were some mentions of rudeness.
Location
8.62
Consistently praised as a great location for accessing nearby attractions.
Room Quality
8.47
General positive feedback about room cleanliness and comfort.
Amenities
8.4
Some complaints about the pool and jacuzzi, but positive mentions of breakfast and hot tub.
Value for Money
7.86
Complaints about parking charges but some guests felt the experience justified the cost.
Food and Beverage
9.01
Highly rated breakfast and dining experiences.
Overall Experience
8.48
Overall, guests enjoyed their stay, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:53

Property Description

Luxurious All-Suite Hotel near Cobb Energy Performing Arts Center

Indulge in Comfort and Convenience:
Featuring an indoor pool, daily hot breakfast, and on-site restaurant, this Atlanta hotel ensures a relaxing stay. Rooms equipped with a microwave, refrigerator, and cable TV offer a cozy retreat. Select suites even boast a sofa bed for extra comfort.

Stay Active and Energized:
Guests can maintain their fitness routine at the on-site fitness center or unwind by the pool. The 24-hour reception adds to the convenience, ensuring assistance whenever needed.

Explore Atlanta's Attractions:
Conveniently located near Dobbins Air Force Base, this hotel also offers easy access to Georgia Tech and Six Flags Over Georgia. Whether for business or leisure, Embassy Suites by Hilton Atlanta Galleria is the perfect choice for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 947 reviews
Cleanliness: 7.61
Service: 8.78
Location: 8.62
Room Quality: 8.47
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 9.01
Overall Experience: 8.48
T
Tonya extended_group us
8
2026-02-13 via Nuitee
J
Jecoliah couple us
10
2026-02-11 via Nuitee
A
Alicia couple us
3
Pros:

The bed was comfortable and the mirror was nice in the bedroom.

Cons:

There was a stain in the sheets, mirror had a chip in it, living room couch had white small stains in it and looked dirty and slept on when we walked in, ottoman wood had wood peeled back that can cause splinters on the butt when sitting on it, there was also a stain on the floor near the t.v, and food in the refrigerator when we arrived.

2026-02-09 via Nuitee
T
Tavares solo_traveller us
10
2026-01-27 via Nuitee
G
Gerad couple us
8
Nice
Pros:

Everything

Cons:

N/A

2026-01-26 via Nuitee
H
Hagan-Busbin couple us
8
Please put the do not disturb ticket on your door as soon as you check in!
Pros:

Ms Barbara at the front desk was amazing, we truly enjoyed her attitude and help. There was also a male manager there, I sadly don't remember his name, but he was amazing as well. Also, the bartender (she's a twin i belive)
She was incredibly nice and friendly.

Cons:

House keeping, we had 2 issues where 1 male (housekeeping) tried to come into our room to give us towels and we were still in bed. We didn't know he was even out there until he literally opened our door. Lady that came around to refill snacks had a horrible attitude. She came to refill them, we didn't know, so when I went to the door to see who it was, I asked her to give me one second as I went to grab the tray for her to refill them, she then (on the phone mind you) proceeds to tell me to "hurry up! I'm busy!"....... OMG I was lost for words. This is also AFTER she tried coming into the room with her key card. They need to retrain them or something, especially about busting into people's rooms, just horrible.

2026-01-26 via Nuitee
H
Hailey family_with_children us
10
Good stay
Pros:

It was nice

Cons:

The beds

2026-01-26 via Nuitee
B
Bryan couple us
1
I didn’t get a chance to stay my reservations was canceled because I wanted an explanation on why I had to pay over $400
Pros:

I liked nothing about this place first off they tried to make me pay over $400 & the manager was very rude and nasty to me & my fiancé we didn’t get to stay there because our reservation was cancelled because we wanted an explanation on why the room was over $400 & not the $222 as reserved for.

Cons:

Everyone there was rude, nasty & unprofessional

2026-01-23 via Nuitee
J
Jeffery couple us
10
2026-01-21 via Nuitee
S
Sylvia couple us
9
2026-01-20 via Nuitee
A
AshikA couple us
10
Very nice
Pros:

Very nice

Cons:

The area

2026-01-20 via Nuitee
K
Kibre family_with_children us
9
Over all it good
Pros:

People smoking drugs in front of the hotel it bad for business and it too scary.

Cons:

I like breakfast

2026-01-20 via Nuitee
L
Lisa couple us
10
Pros:

Loved the variety and made to order omelets!

2026-01-20 via Nuitee
P
Patrice couple us
8
2026-01-20 via Nuitee
K
Keyosha couple us
1
2026-01-19 via Nuitee
M
Maryam family_with_children us
7
2026-01-19 via Nuitee
A
Apollonia couple us
7
Overall it was a good stay for a 1 night stay. Would not recommend this room for an extended stay
Pros:

The staff was very friendly. I was given the wrong key card and my door was tricky to open with the right key card. Besides that, it was a good stay.

Cons:

The room size

2026-01-19 via Nuitee
N
Natalie extended_group us
9
Excellent price value with comfort and convenience (proximity to the Cobb Energy Centre).
Pros:

The front desk staff Autumn, was professional, friendly, and knowledgeable. She made my stay stress-free and provided well-informed guidance regarding my early check-out and departure.

Cons:

The room's common area furniture (sofas) could have been sturdier.

2026-01-19 via Nuitee
C
Courtney family_with_children us
10
I was very pleased
Pros:

The location close to Braves Stadium for concert

Cons:

Everything was alright

2026-01-19 via Nuitee
M
Marie couple us
10
2026-01-19 via Nuitee