Residence Inn by Marriott Provo

Hotels
•
Residence Inn
9 (412 reviews)
252 West 2230 North , Provo , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Clean and comfy rooms
Cons:
Some rooms dated
Noise from upstairs guests
Payment issues reported

Categories

Cleanliness
8.33
The cleanliness was generally good; however, some rooms were reported to have odors and dated furnishings.
Service
9.8
The staff received multiple positive mentions for their outstanding service and responsiveness.
Location
9.34
The hotel's location was praised for its proximity to BYU and other attractions.
Room Quality
8.29
Some rooms were described as dated and not up to Marriott standards.
Amenities
8.82
Amenities like a gym were appreciated, though some common areas could use improvement.
Value for Money
8.78
Most reviews indicated that it was a good value for the price, especially with breakfast included.
Food and Beverage
9.33
Breakfast quality was highlighted positively, although there were suggestions for more variety.
Overall Experience
9.3
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:28

Property Description

Luxurious Suites and Amenities

Experience the ultimate comfort at Residence Inn Provo with spacious suites featuring separate living areas and fully equipped kitchens. Enjoy the convenience of a fridge, stove, microwave, dishwasher, and coffee maker in every suite for a homely stay.

Relaxation and Recreation

Unwind in style at our outdoor pool and whirlpool or stay active at the fitness center with top-notch cardio equipment. Take advantage of the sports court for some friendly competition, ensuring a well-rounded stay for all guests.

Delightful Dining and Social Events

Start your day with a delicious hot breakfast buffet and mingle at our social hours four times a week. Don't forget to explore the picnic area for a charming outdoor dining experience. Book your stay now at Residence Inn Provo for a memorable and enjoyable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work of the all residence will be carried out from 01/03/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 412 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
L
Lisa • family_with_children • us
10
I arranged for my son and his wife to stay over Christmas. It was perfect! Thank you!
Pros:

Breakfast was good. Room was perfect.

2026-01-22 • via Nuitee
L
Lee • couple • us
9
A nice surprise
Pros:

Breakfast was excellent. The eggs were wonderful compared to the powdered fluff most hotels are serving.

Cons:

Better bread choices. Had nothing but bagels which are very high carbs for diabetics.

2026-01-20 • via Nuitee
J
Justin • family_with_children • us
9
We had a good stay.
Pros:

The breakfast was good. The mattresses on beds were comfortable. The suite had two bedrooms and two bathrooms. There was plenty of free parking. The staff, especially at breakfast, were very nice.

Cons:

The mattress on the sofa bed was pretty uncomfortable.

2026-01-19 • via Nuitee
B
Benjamin • family_with_children • us
7
Pros:

Nice sized room

Cons:

Layout of hotel. Small bathroom.

2026-01-19 • via Nuitee
N
Nathan • family_with_children • us
10
Staff were courteous and professional.
Pros:

Quiet and nice area

2026-01-19 • via Nuitee
A
Adam • couple • us
1
Did not get any sleep
Pros:

It was clean, very overpriced

Cons:

The people above us were stomping around all night, slamming doors, stomping on the floor while they walked.

2026-01-19 • via Nuitee
D
Deepak • solo_traveller • in
2
Cons:

Room accessibility from lobby is zig zag-like a maze and confusing.
No bathroom slippers on kits in amenities.

2026-01-15 • via Nuitee
A
Anna • couple • us
1
Pros:

The location was great

Cons:

The toilet was plugging on us and there was a moment where there was not water.

2026-01-10 • via Nuitee
O
Olivia • family_with_children • us
7
Staff was amazing! Once it gets remodeled it will be great!
Pros:

Close to everything

Cons:

Old, dingy, tv didn’t work, tvs very small.

2026-01-04 • via Nuitee
K
Kelli • family_with_children • us
9
2026-01-02 • via Nuitee
E
Eva • family_with_children • us
8
Great staff, delicious breakfast, nice sized room for our family.
Pros:

The staff here were truly outstanding. Super kind, helpful, and proactive.

Cons:

The noise from the people upstairs was really loud when it seemed all they were doing was walking around. They need a more padded carpeting.

2025-12-26 • via Nuitee
M
Marlene • family_with_children • us
10
2025-12-22 • via Nuitee
L
Lynda • couple • us
10
Pros:

The location was great! So close to BYU campus and the stadium.

2025-12-03 • via Nuitee
D
Diana • couple • us
10
Pros:

Clean, comfy and quiet

Cons:

Nothing

2025-11-29 • via Nuitee
T
Treasure • family_with_children • us
9
2025-11-25 • via Nuitee
T
Terry • family_with_children • us
10
Pros:

Having two separate, doored bedrooms was perfect for our needs.

2025-11-25 • via Nuitee
T
Terence • family_with_children • us
10
Pros:

Amazing staff & responsive when needs arose

2025-11-17 • via Nuitee
P
Patrick • couple • us
10
2025-11-05 • via Nuitee
P
Ponganan • extended_group • th
10
2025-11-02 • via Nuitee
P
Preston • solo_traveller • us
6
Not the best Marriot, but it was the best price in the area.
Pros:

Staff was great, Gym had enough equipment for me to get a workout in. Location was right next to a major street, allowing easy in-and-out access

Cons:

Room was dated. First room I was put in smelled of smoke. They were good to move me, but second room was dated as well. While the bed was clean, it just didn't feel like it lived up to the marriot standard.

2025-10-30 • via Nuitee