Park Regis City Centre

Hotels
7.5 (7869 reviews)
27 Park Street , Sydney , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Convenience
Cons:
Service inconsistencies
Room size issues
Amenities lacking

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but several comments indicated issues with old facilities that detracted from cleanliness.
Service
8
Staff were noted as friendly in some reviews, but there were mentions of unhelpful service.
Location
9
Numerous reviews praised the convenience and central location of the hotel.
Room Quality
7.5
Several comments highlighted issues with room size and condition, including small bathrooms.
Amenities
7
Limited amenities were mentioned, with some specific complaints regarding the rooftop pool.
Value for Money
7.5
Value was generally seen as poor given the quality and price, especially during peak times.
Food and Beverage
5.5
Multiple reviews mentioned the absence of breakfast options and overall food quality concerns.
Overall Experience
8
While there were some negatives, several guests had good experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Rooftop Swimming Pool with Stunning Views
Enjoy a refreshing dip in our rooftop swimming pool while taking in breathtaking views of Sydney Harbour and Darling Harbour.

Convenient Central Location
Situated in the heart of Sydney CBD, Park Regis City Centre is just minutes away from the best shopping at Pitt Street Mall and iconic attractions accessible via Town Hall train station.

Modern Rooms with Free WiFi
Relax in our spacious, air-conditioned rooms featuring modern amenities such as LCD TVs, en suite bathrooms, and complimentary unlimited WiFi access.

Book now to experience the perfect blend of comfort and convenience at Park Regis City Centre.

Important information:

Please note that there is a nonrefundable 1.70% surcharge for payments with Visa, Mastercard and BankCard credit cards.

Please note that there is a nonrefundable 3.5% surcharge for payments with American Express and Diners Club credit cards.

You must show a valid photo ID and credit card upon check-in. A copy of this photo ID may be retained by the accommodations provider.

The same credit card used at the time of booking must be presented on arrival.

If a third party credit card is provided, the card holder must complete a chargeback authority form which can be obtained from the hotel (please note on the Special Requests section if the card provided is a third party credit card and a form will be emailed to you).

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note the parking height clearance is 6.2 feet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

7.5
Based on 7869 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 8
P
Peter solo_traveller au
7
Pros:

Location and Staff.

Cons:

Noisy lifts....

2026-08-21 via Nuitee
J
Jacinta solo_traveller au
10
2026-08-20 via Nuitee
M
Matthew couple au
9
overall very enjoyable
Pros:

great room, nice upgrade

Cons:

shower rail fell off

2026-08-19 via Nuitee
M
Michael solo_traveller au
10
Very good for my needs at the time
Pros:

Location excellent

Cons:

Small rooms

2026-08-19 via Nuitee
A
Annie extended_group au
8
Pleasant and in a good position
Pros:

Comfy bed.

Cons:

The wait for an elevator was dreadful. Waited up to 15 minutes for a lift. Would have been quicker using the stairs

2026-08-19 via Nuitee
D
Dedee solo_traveller au
5
Cons:

there was a strong smell of mildew - mostly around the curtains and window base

2026-08-17 via Nuitee
C
Christopher solo_traveller au
9
2026-08-17 via Nuitee
Y
yvonne couple au
8
2026-08-17 via Nuitee
S
Susan couple au
8
Great budget option
Pros:

Great location with parking on site

Cons:

Shower was small

2026-08-16 via Nuitee
H
Hanna couple au
8
Amazing
2026-08-16 via Nuitee
K
Kym solo_traveller au
8
Good value for a short CBD stay.
Pros:

This is very central to Hyde Park CBD, trains etc. It is an older property but staff are very accommodating and the room has everything you need.

Cons:

Older building means hot water issues, plumbing noise etc and no power points near the bed.

2026-08-15 via Nuitee
L
Lynette couple au
8
It served its purpose.
Pros:

Close to the start of City to Surf

Cons:

No bedside table. Very small shower.

2026-08-14 via Nuitee
N
Nick solo_traveller au
9
Pros:

Great location.

2026-08-12 via Nuitee
W
Wayne extended_group au
9
2026-08-12 via Nuitee
S
Sue solo_traveller au
8
Great situation for city visits
Pros:

Vicinity and wonderful staff. Very helpful nothing was too much trouble

Cons:

Shower 😝😝

2026-08-12 via Nuitee
S
Sue couple au
8
2026-08-12 via Nuitee
W
Whitney extended_group au
6
2026-08-12 via Nuitee
B
Brian solo_traveller au
8
2026-08-12 via Nuitee
C
Carolyn couple nz
8
Very comfortable and lovely staff
Pros:

In the centre of the cbd

Cons:

We didn’t have a phone to ring reception. But they made up for it by offering another room, paying for breakfast and a bottle of wine.

2026-08-10 via Nuitee
C
Cooke extended_group au
8
2026-08-09 via Nuitee