Park Regis City Centre

Hotels
7.5 (7176 reviews)
27 Park Street , Sydney , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Convenience
Cons:
Service inconsistencies
Room size issues
Amenities lacking

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but several comments indicated issues with old facilities that detracted from cleanliness.
Service
8
Staff were noted as friendly in some reviews, but there were mentions of unhelpful service.
Location
9
Numerous reviews praised the convenience and central location of the hotel.
Room Quality
7.5
Several comments highlighted issues with room size and condition, including small bathrooms.
Amenities
7
Limited amenities were mentioned, with some specific complaints regarding the rooftop pool.
Value for Money
7.5
Value was generally seen as poor given the quality and price, especially during peak times.
Food and Beverage
5.5
Multiple reviews mentioned the absence of breakfast options and overall food quality concerns.
Overall Experience
8
While there were some negatives, several guests had good experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Rooftop Swimming Pool with Stunning Views
Enjoy a refreshing dip in our rooftop swimming pool while taking in breathtaking views of Sydney Harbour and Darling Harbour.

Convenient Central Location
Situated in the heart of Sydney CBD, Park Regis City Centre is just minutes away from the best shopping at Pitt Street Mall and iconic attractions accessible via Town Hall train station.

Modern Rooms with Free WiFi
Relax in our spacious, air-conditioned rooms featuring modern amenities such as LCD TVs, en suite bathrooms, and complimentary unlimited WiFi access.

Book now to experience the perfect blend of comfort and convenience at Park Regis City Centre.

Important information:

Please note that there is a nonrefundable 1.70% surcharge for payments with Visa, Mastercard and BankCard credit cards.

Please note that there is a nonrefundable 3.5% surcharge for payments with American Express and Diners Club credit cards.

You must show a valid photo ID and credit card upon check-in. A copy of this photo ID may be retained by the accommodations provider.

The same credit card used at the time of booking must be presented on arrival.

If a third party credit card is provided, the card holder must complete a chargeback authority form which can be obtained from the hotel (please note on the Special Requests section if the card provided is a third party credit card and a form will be emailed to you).

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note the parking height clearance is 6.2 feet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 46 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 7 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 7176 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 8
D
david solo_traveller au
8
2026-04-11 via Nuitee
couple au
10
2026-04-11 via Nuitee
M
Mudge solo_traveller au
10
2026-04-11 via Nuitee
D
Dianne family_with_children au
8
Pros:

Excellent location, and comfortable for our short stay.
Friendly staff

Cons:

No doona cover and doona marked .No blankets initially supplied .

2026-04-10 via Nuitee
C
Cranleigh couple nf
10
Great for a few nights when you have medical in the city
Pros:

Room was very comfortable, location great, go train from airport and back again, very close to Museum Station and Town Hall

2026-04-10 via Nuitee
J
JORGE solo_traveller es
6
2026-04-10 via Nuitee
9
900gellar Business
10
Nice hotel in the CBD area
Pros:

It’s a nice place to stay very near Town Hall. But the wifi in my Room 1503 goes on and off. Very unstable, not so reliable. I wish they cannserve breakfast at the rooftop, but there’s plenty of restaurants in the area and a grocery store nearby. Very convenient.

2026-04-09 via Tripadvisor
H
Heather family_with_children au
9
Pros:

Great room and location

2026-04-09 via Nuitee
extended_group au
8
2026-04-09 via Nuitee
W
WallyBurger family_with_children au
10
Great place to stay
Pros:

Friendliness and helpfulness of the staff. Had to extend the stay due to a hospital visit and staff were able to accommodate my wife at short notice

Cons:

Nothingg

2026-04-09 via Nuitee
couple au
10
2026-04-09 via Nuitee
R
Reese couple au
9
Bloody loved it.
Pros:

Great beds, really clean. Nice coffee machine and loved the pool.

Cons:

No extra blankets.

2026-04-09 via Nuitee
W
wendybY9101TF NONE
10
Great Hotel Great Location
Pros:

Excellent for Location, rooms and bedding, cleanliness, service and car parking, cannot fault this hotel. They were able to organise a room at the last moment and offer car parking which was very important to me. The location is great for city shopping, public transport and walking distance to Sydney's highlights

2026-04-08 via Tripadvisor
C
ChrisAbb NONE Sydney, New South Wales
6
Location and convenience are here
Pros:

Stayed here many times in recent years. The best thing about it is the location. Excellent public transport options within moments. This makes getting round the city very simple.
Rooms are OK but they suffer from a certain tiredness as successive efforts to 'revive' them get painted over. If you're here for a day or two it's fine. Room charges can vary widely, sometimes there are very good value charges from rooms so well located in the CBD.

2026-04-08 via Tripadvisor
B
Bishal couple au
7
2026-04-08 via Nuitee
O
Obbzy solo_traveller au
10
Brief but enjoyable.
Pros:

The location was very central. Easy walk to major attractions.

Cons:

I can't think of anything I didn't like. A great accommodation experience.

2026-04-08 via Nuitee
C
Christina extended_group au
9
2026-04-07 via Nuitee
K
Katico78 family_with_children au
8
2026-04-07 via Nuitee
couple au
10
2026-04-07 via Nuitee
A
Acharya couple au
7
2026-04-07 via Nuitee