Park Regis City Centre

Hotels
7.5 (7176 reviews)
27 Park Street , Sydney , au

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Convenience
Cons:
Service inconsistencies
Room size issues
Amenities lacking

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but several comments indicated issues with old facilities that detracted from cleanliness.
Service
8
Staff were noted as friendly in some reviews, but there were mentions of unhelpful service.
Location
9
Numerous reviews praised the convenience and central location of the hotel.
Room Quality
7.5
Several comments highlighted issues with room size and condition, including small bathrooms.
Amenities
7
Limited amenities were mentioned, with some specific complaints regarding the rooftop pool.
Value for Money
7.5
Value was generally seen as poor given the quality and price, especially during peak times.
Food and Beverage
5.5
Multiple reviews mentioned the absence of breakfast options and overall food quality concerns.
Overall Experience
8
While there were some negatives, several guests had good experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Rooftop Swimming Pool with Stunning Views
Enjoy a refreshing dip in our rooftop swimming pool while taking in breathtaking views of Sydney Harbour and Darling Harbour.

Convenient Central Location
Situated in the heart of Sydney CBD, Park Regis City Centre is just minutes away from the best shopping at Pitt Street Mall and iconic attractions accessible via Town Hall train station.

Modern Rooms with Free WiFi
Relax in our spacious, air-conditioned rooms featuring modern amenities such as LCD TVs, en suite bathrooms, and complimentary unlimited WiFi access.

Book now to experience the perfect blend of comfort and convenience at Park Regis City Centre.

Important information:

Please note that there is a nonrefundable 1.70% surcharge for payments with Visa, Mastercard and BankCard credit cards.

Please note that there is a nonrefundable 3.5% surcharge for payments with American Express and Diners Club credit cards.

You must show a valid photo ID and credit card upon check-in. A copy of this photo ID may be retained by the accommodations provider.

The same credit card used at the time of booking must be presented on arrival.

If a third party credit card is provided, the card holder must complete a chargeback authority form which can be obtained from the hotel (please note on the Special Requests section if the card provided is a third party credit card and a form will be emailed to you).

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note the parking height clearance is 6.2 feet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 46 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 7 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 7176 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 8
J
Janet • solo_traveller • au
8
Great location in a beautiful city
Pros:

Location was great.
Staff were helpful, especially Susan

Cons:

No issues

2026-03-14 • via Nuitee
D
Daniel R.S. • family_with_children • de
4
Pros:

Die Lage

Cons:

Badezimmer: keine Toilettenbürste, Handtuchhalter abgebrochen, Waschbecken.

Fenster waren nicht schalldicht. Man hat jedes Geräusch von der Straße gehört.

2026-03-14 • via Nuitee
N
NIcolette • couple • au
6
2026-03-14 • via Nuitee
F
Francesca • couple • au
10
2026-03-13 • via Nuitee
C
Caroline • couple • au
8
Great location and value for money
Pros:

Great location. Bed was comfortable

Cons:

A bit old

2026-03-11 • via Nuitee
E
Esther • family_with_children • hk
9
Pros:

location is convenient

Cons:

lift is not wheelchair convenient

2026-03-11 • via Nuitee
S
Spreckley • solo_traveller • au
8
Good value
Pros:

Very central and parking was available

2026-03-11 • via Nuitee
E
Esther • family_with_children • hk
8
Pros:

location

Cons:

laundry is not that convenient

2026-03-11 • via Nuitee
P
Patricia • couple • au
8
Pros:

Excellent location, clean room.

2026-03-11 • via Nuitee
L
Louise • extended_group • au
6
As above.
Pros:

Good location. Staff helpful. But was not sound proof, could hear the people in next room talking all night. Constant noise from hallway. Bathroom entry, wash basin layout too tight. Not easy to access.

Cons:

Walls too thin, could hear neighbours talking till 0200 each night. Bathroom entry and position of hand wash basin too tight, not an easy bathroom layout to utilise. Used the toilet on top floor to change and it was dirty, vents dirty, old floors. Staff were friendly.

2026-03-11 • via Nuitee
G
Georgina • family_with_children • ca
10
Pros:

Staff were very friendly, helpful.

Cons:

All good

2026-03-11 • via Nuitee
S
Starkey • extended_group • au
9
Comfy couple of nights with my bestie
Pros:

Could hear the traffic and crossings but it wasn't too bad

2026-03-10 • via Nuitee
A
Agathe • couple • au
9
Great
Pros:

Location and customer service

Cons:

Tiny

2026-03-10 • via Nuitee
M
Maddy • family_with_children • au
9
Great pool views and location.
Pros:

Have stayed here a few times now and never disappoints. Comfortable clean rooms, friendly staff and a great location. Parking is handy to have, and a lot of fun enjoying the roof top pool with its amazing view. Good value CBD stay.

Cons:

Nothing, happily stay here.

2026-03-10 • via Nuitee
K
Karen • family_with_children • au
7
Pros:

Location convenient and quiet.

Cons:

The mandatory $50 on arrival was to be refunded on departure. Yet to be actioned.

2026-03-09 • via Nuitee
C
Carolina • couple • ie
1
Pros:

location

Cons:

noisy / loud - not from the outside but inside the hotel
found a cockroach
pictures do not match what was online

2026-03-09 • via Nuitee
D
Darina • family_with_children • au
5
Pros:

Clean towels everyday

Cons:

Noisy area

2026-03-09 • via Nuitee
M
Michael • couple • au
6
2026-03-09 • via Nuitee
C
Carolyn • solo_traveller • au
8
efficient, pleasant and satisfying - I did leave a shirt in the cupboard - is return possible?
Pros:

location - ease of access

Cons:

wider corridor.....I understand this is not possible !

2026-03-09 • via Nuitee
J
Jason • couple • au
8
2026-03-09 • via Nuitee