Grosvenor Hotel Adelaide by Accor

Hotels
•
Accor
7.2 (5701 reviews)
125 North Terrace , Adelaide , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.28
Multiple guests reported issues with cleanliness, including unpleasant smells and wet floors.
Service
8.25
Most guests found the staff to be friendly and accommodating.
Location
8.79
Guests appreciated the convenient location near major attractions.
Room Quality
6.74
Rooms varied in quality; issues with fixtures and poor lighting were noted.
Amenities
6.27
Limited offerings and issues with functionality reported.
Value for Money
7.23
Expectations not fully met for the price paid; some felt it could be better.
Food and Beverage
6.28
Limited food options and some issues noted with breakfast service.
Overall Experience
7.75
Overall mixed experience; many appreciated the location but highlighted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Prime Location
Situated directly across from Adelaide Convention Centre and The Parliament of South Australia, Grosvenor Hotel Adelaide offers a historic stay with air-conditioned rooms and satellite TV.

Convenient Accessibility
Just a short 10-minute stroll to Adelaide's city centre and Adelaide Oval, and a mere 2 minutes away from Adelaide Casino, our hotel provides easy access to key attractions. Explore further with Adelaide Zoo only a 20-minute walk from the property.

Modern Comforts
Experience modern furnishings in all our rooms, complete with a work desk and tea/coffee facilities. Stay connected with complimentary in-room WiFi and enjoy seamless connectivity throughout the property.

Book your stay at Grosvenor Hotel Adelaide for a blend of historic charm and contemporary convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.2
Based on 5701 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
J
John • family_with_children • au
7
2026-03-28 • via Nuitee
M
martin • family_with_children • au
9
Pros:

Location and ease of booking in and parking the staff that greeted us was brilliant

2026-03-28 • via Nuitee
C
Carolyn • couple • au
10
Excellent
Pros:

Location, friendly and helpful manager, staff and great value 😊 we would book again here. Loved our 3 night stay.

2026-03-28 • via Nuitee
B
Billy • family_with_children • au
6
Pros:

The beds

Cons:

No microwave, plates, bowls or cutlery

2026-03-28 • via Nuitee
U
Ursula • solo_traveller • au
7
Pros:

Location

2026-03-28 • via Nuitee
S
sgreen03 • solo_traveller • gb
7
2026-03-27 • via Nuitee
K
kERRY • couple • au
10
Very pleasant
Pros:

Good central position

2026-03-27 • via Nuitee
A
Ann • family_with_children • au
6
2026-03-26 • via Nuitee
C
Cabbie • solo_traveller • au
8
2026-03-26 • via Nuitee
D
Diana • family_with_children • au
8
2026-03-26 • via Nuitee
E
Eeaw • family_with_children • au
10
Pros:

The hotel is in the perfect position for walking to the theatre and Casino. Having under ground parking is also great

2026-03-26 • via Nuitee
S
Steve • couple • au
8
2026-03-25 • via Nuitee
Z
Zola • family_with_children • au
10
Pros:

You could walk everywhere from the hotel, very central.

2026-03-25 • via Nuitee
J
John • couple • au
8
was gtood
Pros:

Room was good comfy location was good almost everything was close or walking distance and public transport. The bed was good.

Cons:

The TV had a few issues would like to have a information book about hotel and how to use some of the services.

2026-03-24 • via Nuitee
C
Christo • solo_traveller • za
8
2026-03-24 • via Nuitee
D
Dale • family_with_children • au
8
Weekend in the city exploring
Pros:

Location is fantastic, close to shopping and football

Cons:

Rooms are little dated, paid extra for balcony room but others were smoking on their balcony so had to shut door to avoid smelling smoke all the time, bathroom lighting is poor for visibility.

2026-03-23 • via Nuitee
H
Harold • solo_traveller • au
10
Great place and handy to everything in town. Will definitely be staying there again.
Pros:

Room was very good and the bed was comfortable. Good night's sleep. Staff were very friendly and when I asked about the time for checking out, the girl on shift Saturday night, advised me that checkout was 1100, but they could give me an extension to 1200, since I didn't have to be at the airport until the afternoon. I really did appreciate that. I'm sorry I cannot think of her name, but she did an excellent job and deserves recognition.

Cons:

Nothing, all good.

2026-03-23 • via Nuitee
H
Helen • family_with_children • au
10
Pros:

Staff excellent breakfast just loved that very clean and over was a nice place to stay wish I could have stayed longer

Cons:

Tgere was nothing I didn't like

2026-03-23 • via Nuitee
C
Chantelle • couple • au
3
Disappointing we paid for upgrade got smaller room than all our family who stayed in same rooms then had works outside a
2026-03-22 • via Nuitee
R
raelene • couple • au
10
2026-03-22 • via Nuitee