Grosvenor Hotel Adelaide by Accor

Hotels
•
Accor
7.2 (5701 reviews)
125 North Terrace , Adelaide , au

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.28
Multiple guests reported issues with cleanliness, including unpleasant smells and wet floors.
Service
8.25
Most guests found the staff to be friendly and accommodating.
Location
8.79
Guests appreciated the convenient location near major attractions.
Room Quality
6.74
Rooms varied in quality; issues with fixtures and poor lighting were noted.
Amenities
6.27
Limited offerings and issues with functionality reported.
Value for Money
7.23
Expectations not fully met for the price paid; some felt it could be better.
Food and Beverage
6.28
Limited food options and some issues noted with breakfast service.
Overall Experience
7.75
Overall mixed experience; many appreciated the location but highlighted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Prime Location
Situated directly across from Adelaide Convention Centre and The Parliament of South Australia, Grosvenor Hotel Adelaide offers a historic stay with air-conditioned rooms and satellite TV.

Convenient Accessibility
Just a short 10-minute stroll to Adelaide's city centre and Adelaide Oval, and a mere 2 minutes away from Adelaide Casino, our hotel provides easy access to key attractions. Explore further with Adelaide Zoo only a 20-minute walk from the property.

Modern Comforts
Experience modern furnishings in all our rooms, complete with a work desk and tea/coffee facilities. Stay connected with complimentary in-room WiFi and enjoy seamless connectivity throughout the property.

Book your stay at Grosvenor Hotel Adelaide for a blend of historic charm and contemporary convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.2
Based on 5701 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
W
Wanglin • family_with_children • nz
10
Pros:

The location is perfect for travellers.

Cons:

The cleaning staff doesn't check the liquid. First example，In the first two days，the bottle of body wash liquid is empty. It was changed after I report to information desk. Then，we found the liquid soap for handwashing is also empty. We asked them to change five days later. I hope the cleaning staff can check the liquid regularly.

2026-02-14 • via Nuitee
C
Chantelle • couple • au
7
Close by the city
Pros:

Close by everything we needed within the city

Cons:

Unfortunately it wasn’t worth the $473 a night we paid, we couldn’t control the temperature in the room. The rooms were kinda outdated and small for a king room. Lucky we had the fan to keep us cooler. The carpet was dirty.

2026-02-13 • via Nuitee
D
Destiny • couple • au
7
Pros:

It was nice and quiet

Cons:

The fridge didn’t work

2026-02-12 • via Nuitee
U
Ursula • solo_traveller • au
9
Pros:

Location and secure

Cons:

No designated smoking area .. no option of air conditioner control it was 44 outside and muggy inside however the fan was good to have

2026-02-12 • via Nuitee
M
Martin • solo_traveller • au
8
Very convenient, helpful, lovely staff
Pros:

Great value, location. Clean and cosy

Cons:

Bed was a bit hard

2026-02-12 • via Nuitee
I
Inas • couple • au
2
Cons:

The room cleanliness was very poor. The hotel itself is very old and not maintained. The pictures on website are very different to what the actual rooms are.

2026-02-12 • via Nuitee
L
Leane • couple • au
6
Pros:

Location was good.

Cons:

Pedestal fans & electric heater indicate airconditioning / heating updoesn't work well.

2026-02-12 • via Nuitee
R
richard • solo_traveller • au
7
2026-02-11 • via Nuitee
E
Esther • family_with_children • au
8
2026-02-11 • via Nuitee
J
Joanne • couple • ie
6
Pros:

Room was big, beds were comfortable & fridge in room.

Cons:

Generally felt run down, notice in the lift suggests they are in the process of renovating.
Bathroom has chipped paint on the ceiling. Air conditioning was near the door and felt like it didn’t have power to cool the whole room.

2026-02-11 • via Nuitee
S
Shirley • couple • au
8
2026-02-10 • via Nuitee
I
Ibai • family_with_children • es
7
Correcto pero bastante envejecido
Pros:

Ubicación excepcional. La amabilidad del personal

Cons:

Instalaciones desfasadas, carpinterías interiores ya deterioradas y que piden a gritos actualizarse. En general acabados de hace 40 años.

2026-02-10 • via Nuitee
A
Anthony • extended_group • au
10
2026-02-10 • via Nuitee
C
Colin • family_with_children • au
10
2026-02-10 • via Nuitee
A
Anthony • solo_traveller • au
10
2026-02-10 • via Nuitee
E
Emily • family_with_children • au
9
2026-02-09 • via Nuitee
A
aprl • family_with_children • au
6
2026-02-09 • via Nuitee
M
Michelle • solo_traveller • au
8
2026-02-08 • via Nuitee
J
Jamielee • family_with_children • au
7
It was fun and comfortable
Pros:

Comfy beds, great location!

Cons:

Too hot in rooms

2026-01-31 • via Nuitee
D
Dikpal • family_with_children • au
7
Over all, staying in this hotel was a good experience
Pros:

I like the prime location and excellent costumer service by staff.

Cons:

Rooms are not bright enough and bed could be better

2026-01-30 • via Nuitee