Grosvenor Hotel Adelaide by Accor

Hotels
•
Accor
7.2 (5701 reviews)
125 North Terrace , Adelaide , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.28
Multiple guests reported issues with cleanliness, including unpleasant smells and wet floors.
Service
8.25
Most guests found the staff to be friendly and accommodating.
Location
8.79
Guests appreciated the convenient location near major attractions.
Room Quality
6.74
Rooms varied in quality; issues with fixtures and poor lighting were noted.
Amenities
6.27
Limited offerings and issues with functionality reported.
Value for Money
7.23
Expectations not fully met for the price paid; some felt it could be better.
Food and Beverage
6.28
Limited food options and some issues noted with breakfast service.
Overall Experience
7.75
Overall mixed experience; many appreciated the location but highlighted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Prime Location
Situated directly across from Adelaide Convention Centre and The Parliament of South Australia, Grosvenor Hotel Adelaide offers a historic stay with air-conditioned rooms and satellite TV.

Convenient Accessibility
Just a short 10-minute stroll to Adelaide's city centre and Adelaide Oval, and a mere 2 minutes away from Adelaide Casino, our hotel provides easy access to key attractions. Explore further with Adelaide Zoo only a 20-minute walk from the property.

Modern Comforts
Experience modern furnishings in all our rooms, complete with a work desk and tea/coffee facilities. Stay connected with complimentary in-room WiFi and enjoy seamless connectivity throughout the property.

Book your stay at Grosvenor Hotel Adelaide for a blend of historic charm and contemporary convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.2
Based on 5701 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
L
Lennique • extended_group • au
9
2026-03-07 • via Nuitee
S
Sarah • family_with_children • au
6
Pros:

Clean, close to where we needed to go, decent size room

Cons:

Basic facilities & dated; had to park in a public park down the road as the hotel park was full.

2026-03-06 • via Nuitee
P
Paul • family_with_children • au
5
Grosvenor - stuck in its Grove...
Pros:

The story told of a hotel built many decades ago.

Cons:

The Accor claim of 3-3.5 star status. Against South Australia standards, the Grosvenor just makes 2 star. The hotel's challenge is to present itself in its location market (as 3-3.5 star), when its infrastructure is aged, stuck in its earlier era, and definitely not able to.roject beyond 2 star. Spend a lot of money. Remake the site entirely, or keep it as it is - a gentle lie that still makes a buck..

2026-03-06 • via Nuitee
C
Catherine • couple • au
6
Disappointing
Pros:

The Grosvenor is very convenient as it is close to Festival Hall, not a long walk to the river or the centre of Town. Good public transport.

Cons:

The hotel lacks any quality control. The room we had on this occasion was larger than our previous experience (2 queen beds), but it had only a small window, bolted shut and opaque. The air conditioner was so noisy, we had to turn it off at night. The shower over the bath in room 319 was very dangerous for someone of our vintage. The power went off overnight ("must have been the kettle next door"), so our appliances were not charged. Fixed just before we had to leave the room.

2026-03-06 • via Nuitee
M
Melanie • extended_group • au
3
2026-03-05 • via Nuitee
D
David • solo_traveller • au
8
Great stay
Pros:

Very central

Cons:

-

2026-03-05 • via Nuitee
S
Sebastian • solo_traveller • au
7
2026-03-04 • via Nuitee
L
Livingourdream • family_with_children • gb
8
Pros:

A great location just across from Adelaide railway station, and very close to the centre of the city. The room was large and comfortable, if a bit soulless, but perfect for what we wanted for a couple of days.

2026-03-03 • via Nuitee
C
Costello • extended_group • au
7
Helpful staff and good location
Pros:

Didn't have breakfast

Cons:

Limited facilities in rooms

2026-03-03 • via Nuitee
M
Mellisa • family_with_children • au
7
Pros:

Everything

Cons:

Is all good

2026-03-02 • via Nuitee
K
Kelly • extended_group • au
7
Good
Pros:

Bed good lacking biscuits to have with a cuppa

Cons:

No biscuits

2026-03-02 • via Nuitee
J
Josh • family_with_children • au
3
Pros:

Convenient for our event

Cons:

Room was stuffy and had a moldy smell

2026-03-01 • via Nuitee
P
Peter • extended_group • au
7
Will return as value for money
Pros:

Location and value for money

Cons:

No usb charging points

2026-03-01 • via Nuitee
M
Melissa • family_with_children • au
3
Very outdated!
Pros:

The location and the staff had good customer service.

Cons:

The corridors and room smelt, the carpet is in need or replacing, the air-conditioner in the room is controlled by an old switch with 1, 2 or 3 on it and we felt hot so had to plug in a pedestal fan. The windows are high and we had to stand on tippy toes to see out.

2026-03-01 • via Nuitee
L
Lani • couple • au
5
Basic room. Older building but good for a basic stay with updated bathrooms.
Pros:

Friendly staff and great location!

Cons:

Building was old and we had to move rooms due to having 0 sunlight and bird poo and cob webs.

2026-03-01 • via Nuitee
C
Catherine • couple • au
5
Basic
Pros:

Not much.

Cons:

Poor service at check-in. Cockroaches in the hallway.
Stuffy, small, poky room with no real windows (small panes of glass up near the ceiling).

2026-03-01 • via Nuitee
C
Colleen • couple • au
1
Unbearable would not stay again
Pros:

Location

Cons:

Asked for a quiet room didn’t get one got changed to another room which was even more noisy. Didn’t get any sleep. Checked out a day early as couldn’t sleep. Should have been put in quite room to start,but to get a even noisier the second time shows that the staff didn’t listen or didn’t care. Tv didn’t get good reception kept cutting out. Could not set temperature on AC in room and was also noisy. If you want sleep don’t stay.

2026-03-01 • via Nuitee
S
Shannon • family_with_children • au
3
Pros:

Very little.
Continental breakfast was very minimal. Parking was a challenge but they did make some allowances and yet still charged $25/night

Cons:

Smoke smell throughout the property despite being a smoke free hotel.
Photos weren’t very accurate for the room.
Everything just felt old, out dated and dirty.

2026-03-01 • via Nuitee
R
Roker • family_with_children • au
8
Pros:

Location

Cons:

The room was dated

2026-02-28 • via Nuitee
A
ALESSANDRA • family_with_children • it
9
Beautiful city: excellent transportation, museums, places of various interest
Pros:

The location is strategic for being able to visit the city and for public transport. I want to thank the reception staff for their availability and courtesy in resolving a problem of mine. The room cleaning staff were also very efficient. Thanks to everyone for making the stay in Adelaide truly enjoyable.

Cons:

The hotel is a historic building in the city center: I would recommend that the owners maintain the structure better, because it deserves it.

2026-02-28 • via Nuitee