Best Western Plus Parkside Inn & Suites

Hotels
•
Best Western Plus
9.6 (132 reviews)
367 N West St , Olney , US
+1 618-429-9360

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, compassionate and helpful staff
Clean, spacious rooms
Excellent location by park and white squirrels
Very good/wonderful breakfast
Pool and dog-friendly grassy area
Helpful with guest needs (laundry, cleanup)
Cons:
Breakfast lacks options for special diets (gluten-free/vegan)
Disposable/one-way breakfast dishware instead of durable cups/plates
Room housekeeping inconsistent (not cleaned daily for some stays)
Lack of hooks in bathroom to dry towels

Categories

Cleanliness
9
Rooms repeatedly described as clean and spacious; one guest noted their room was only cleaned once during a four-night stay and mentioned a lack of towel hooks in the bathroom.
Service
10
Staff consistently described as very friendly, compassionate and helpful — efficient and compassionate check-in, assisted with cleanup and laundry, and generally accommodating.
Location
10
Excellent location directly by the park (famous 'white squirrels') and within walking distance of nearby amenities like Starbucks; guests praised proximity to park activities.
Room Quality
9.6
Rooms described as large, spacious and nicer than a typical Best Western; comfortable and accommodating, including pet-friendly outdoor areas.
Amenities
9.4
Pool praised as perfect and there is a pleasant grassy area for dogs plus on-site laundry; breakfast setup uses disposable dishware which some found disappointing.
Value for Money
9.6
Multiple guests said they would stay again and reported a very positive overall stay, indicating strong perceived value for the experience provided.
Food and Beverage
9.2
Breakfast received high praise as a large, good spread enjoyed by families, but one guest noted lack of gluten-free/vegan options and the use of disposable cups/utensils.
Overall Experience
10
Guests described the stay as exceptional, with multiple mentions of willingness to return and no major complaints; highlights include helpful staff, clean rooms and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Accommodation:
Experience top-notch accommodation at Best Western Plus Parkside Inn & Suites in Olney. Our 3-star hotel offers comfortable rooms with free WiFi, ensuring you stay connected throughout your visit.

Fitness Centre and Terrace:
Stay active and enjoy the scenic views at our hotel's fitness centre and terrace. Whether you prefer a workout session or relaxation outdoors, we have you covered.

Exceptional Service:
Our dedicated staff is readily available at the reception to assist you with any information or requests, ensuring your stay is hassle-free and enjoyable.

Book your stay at Best Western Plus Parkside Inn & Suites now for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 132 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9.2
Overall Experience: 10
G
Gerald • couple • us
10
2026-08-26 • via Nuitee
C
Chandra • couple • us
10
2026-08-17 • via Nuitee
T
Tara • family_with_children • us
10
2026-08-13 • via Nuitee
T
t1andjoyce • Family • Peoria, Illinois
10
Great check in experience.
Pros:

In town for a funeral. Kelsea checked us in very efficiently and compassionately. Room was clean and spacious. Would definitely stay here again.

2026-07-27 • via Tripadvisor
G
Gabriela • couple • us
10
2026-07-24 • via Nuitee
C
Christian • couple • de
9
"The Place to Stay" in Olney
Pros:

Das Hotel liegt sehr schön direkt am Stadtpark von Olney. Die berühmten White Squirrels sind somit direkt vor der Tür.
Die Zimmer sind groß und sauber, das Personal sehr freundlich und hilfsbereit. Das Frühstück ist hotelüblich, keine positiven oder negativen Ausreißer.
Insgesamt für mich das ideale Hotel, wenn man in der Gegen ist.

Cons:

Im Badezimmer wären ein paar Haken an der Wand sehr hilfreich. Handtücher kann man eigentlich nur am Waschtisch ablegen.
Wir haben nicht herausgefunden, wann die Zimmer gemacht werden. Insgesamt waren wir vier Nächte dort, wobei nach der ersten gereinigt wurde, danach nicht mehr. Einmal mehr hätte ich es mir dann doch gewünscht, vor allem, weil man die Handtücher mangels Haken nicht trocknen lassen kann (siehe oben).
Beim Frühstück ist wie überall alles Einweggeschirr und -besteck. Wenigstens ein solider Kaffeebecher, der mal nicht aus Pappe oder Styropor ist, wäre ein Highlight.

2026-07-13 • via Nuitee
J
Jeff • couple • us
10
2026-07-04 • via Nuitee
W
William • couple • us
10
Would stay there all the time
Pros:

Wonderful breakfast

2026-06-29 • via Nuitee
A
Amanda • solo_traveller • us
10
exceptional stay we all loved it !
Pros:

we loved everything about the place was very nice. our son got sick in the car right before we got there and staff was very helpful giving us anything we needed to get it cleaned up.
And helped us get the laundry room money etc.

the breakfast was very good definitely was a large spread for even my picky 2 yr old to enjoy.

right across the street is the olney park and we discovered that they have white squirrels. they were also doing a merchant matket day and we were lucky enough to get to go see that and see the white squirrels ! never seen them before so I thought that was amazing.

Olney home of the white squirrels and this hotel on white squirrel drive

side note the atm at the bank nearby wouldn't accept our card so if you need cash better bring bring some just in case.

ps there is also a Starbucks within walking distance my oldest daughter really loved that 😄

Cons:

no complaints at all. even the pool was perfect not cold.

2026-06-22 • via Nuitee
D
Diane • family_with_children • us
9
Great Place to Stay in Olney, IL!
Pros:

Everyone was friendly and the rooms were very clean. It was very convenient to the park, where we spent most of our time, and parking was readily available.

Cons:

As in most hotels I've visited, there is never adequate food at breakfast for those on special diets. I am gluten free and vegan, and I had to bring my own food.

2026-06-21 • via Nuitee
P
Patreese • couple • us
8
Pleasantly surprised
Pros:

Very nice rooms- much nicer than a typical Best Western. A local friend recommended it as by far the best hotel in Olney. Very friendly staff.

2026-06-08 • via Nuitee
A
Anita • couple • us
9
2026-05-26 • via Nuitee
S
susannB2964YM • Family
10
A great hotel with friendly staff
Pros:

I love this hotel. It was clean and very accommodating. We traveled with our dog, and they had a nice grassy area with a little trail to walk the dog.

2026-05-25 • via Tripadvisor
L
Leslie • family_with_children • us
10
2026-05-02 • via Nuitee
A
Anthony • family_with_children • us
10
2026-04-18 • via Nuitee
B
Brocks27 • solo_traveller • ca
10
Boys trip
Pros:

Very clean hotel. Great location for our trip to visit our friends son at Olney college. The best breakfast I've ever had at a hotel

Cons:

I had no issues with this place.

2026-04-17 • via Nuitee
S
Shaun • family_with_children • us
10
2026-04-04 • via Nuitee
D
Deborah • family_with_children • us
10
2026-03-30 • via Nuitee
S
Stephen • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-03-27 • via Nuitee
C
Carly • family_with_children • us
10
2026-01-29 • via Nuitee