Courtyard by Marriott Chicago Waukegan / Gurnee

Hotels
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Courtyard by Marriott
9 (399 reviews)
3800 Northpoint Boulevard , Waukegan , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Hot tub/Jacuzzi
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean and comfortable rooms
Cons:
Lack of cleanliness
Noise issues
Frustrating breakfast policy

Categories

Cleanliness
6.5
Multiple mentions of filthy rooms and poor housekeeping, leading to significant disappointment.
Service
10
Overall positive experiences with the staff and commendable service, especially noted during Navy graduation.
Location
10
Good location for family events, with easy access to nearby attractions.
Room Quality
9
Some complaints about noise and cleanliness, but overall rooms are seen as comfortable.
Amenities
9.5
Basic amenities mentioned, generally satisfactory.
Value for Money
10
High perceived value considering the location and services provided.
Food and Beverage
7.5
Confusion with breakfast inclusivity for additional guests, creating frustration.
Overall Experience
9.5
Diverse experiences noted; extreme dissatisfaction with one aspect but positive feedback overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:57

Property Description

Convenient Location near Six Flags Great America
Located just a 10 minutes' drive from the thrilling Six Flags Great America theme park, the Courtyard by Marriott in Gurnee, Illinois offers the perfect accommodation for adventure seekers.

Modern Amenities for Comfort
Enjoy a comfortable stay in smoke-free rooms equipped with free Wi-Fi, coffee maker, cable TV, and hair dryers. Guests can also unwind in the indoor pool, hot tub, or fitness center.

Delicious Dining Options
Indulge in healthy breakfast and dinner choices at The Bistro, complemented by an evening bar and specialty beverages featuring Starbucks coffee.

Book your stay at the Waukegan / Gurnee Courtyard by Marriott Chicago for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 399 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 10
Food and Beverage: 7.5
Overall Experience: 9.5
R
Richard • couple • us
9
2026-03-28 • via Nuitee
J
James • family_with_children • us
10
2026-03-27 • via Nuitee
A
Alex • couple • us
7
Comfortable stay.
Pros:

Location close to Naval Base.

Cons:

I reserved a room with a king size bed and sofa pullout.
When I checked in I received a king size bed with no sofa pullout. When I contacted the front desk I was told all of the room with my request had been taken. I would assume Marriott Bonvoy members would have priority booking.

2026-03-22 • via Nuitee
M
Marlon • couple • us
9
2026-03-22 • via Nuitee
M
Marquez • family_with_children • us
8
2026-03-17 • via Nuitee
B
Brian • family_with_children • us
10
2026-02-28 • via Nuitee
C
Chang • couple • us
10
Great
Pros:

It was clean and good location.

Cons:

Rooms were a little bit smaller displayed on site.

2026-02-27 • via Nuitee
M
Martine • couple • us
4
Would not stay here again.
Pros:

Pool was nice. Hot tub too. Bed comfortable.

Cons:

There was no breakfast included. Only regular coffee, no decaf, no hot water. No snacks. Just coffee. THink for the price breakfast should be included.

2026-02-09 • via Nuitee
N
Not • couple • us
10
2026-01-30 • via Nuitee
N
Nicholas • couple • us
8
2026-01-30 • via Nuitee
K
Kerri • family_with_children • us
10
Satisfied, I will stay again if in the area
Pros:

Location common family area , pool, late check out, next door restaurant great food and stat add reason able $ large portion

Cons:

Pool a little too cold and hot tub very extremely hottest I’ve ever been in.

2026-01-29 • via Nuitee
B
Brandon • couple • us
7
2026-01-20 • via Nuitee
K
kayle • family_with_children • us
8
2026-01-19 • via Nuitee
K
Kathy • couple • us
9
Everything was accommodating with friendly staff
Pros:

Everything

Cons:

N/A

2026-01-19 • via Nuitee
A
Amy • family_with_children • us
5
Cons:

Paper thin walls, very noisy, loud traffic and loud people

2026-01-19 • via Nuitee
S
Samara • family_with_children • us
9
2026-01-19 • via Nuitee
R
Richard • extended_group • us
9
2026-01-19 • via Nuitee
T
Terrence • family_with_children • us
9
2026-01-19 • via Nuitee
C
Carlos • couple • us
10
2026-01-19 • via Nuitee
T
Tamiya • couple • us
10
2026-01-19 • via Nuitee