Courtyard by Marriott Chicago Waukegan / Gurnee

Hotels
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Courtyard by Marriott
9 (425 reviews)
3800 Northpoint Boulevard , Waukegan , us
+1 847-689-8000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean and comfortable rooms
Cons:
Lack of cleanliness
Noise issues
Frustrating breakfast policy

Categories

Cleanliness
6.5
Multiple mentions of filthy rooms and poor housekeeping, leading to significant disappointment.
Service
10
Overall positive experiences with the staff and commendable service, especially noted during Navy graduation.
Location
10
Good location for family events, with easy access to nearby attractions.
Room Quality
9
Some complaints about noise and cleanliness, but overall rooms are seen as comfortable.
Amenities
9.5
Basic amenities mentioned, generally satisfactory.
Value for Money
10
High perceived value considering the location and services provided.
Food and Beverage
7.5
Confusion with breakfast inclusivity for additional guests, creating frustration.
Overall Experience
9.5
Diverse experiences noted; extreme dissatisfaction with one aspect but positive feedback overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:57

Property Description

Convenient Location near Six Flags Great America
Located just a 10 minutes' drive from the thrilling Six Flags Great America theme park, the Courtyard by Marriott in Gurnee, Illinois offers the perfect accommodation for adventure seekers.

Modern Amenities for Comfort
Enjoy a comfortable stay in smoke-free rooms equipped with free Wi-Fi, coffee maker, cable TV, and hair dryers. Guests can also unwind in the indoor pool, hot tub, or fitness center.

Delicious Dining Options
Indulge in healthy breakfast and dinner choices at The Bistro, complemented by an evening bar and specialty beverages featuring Starbucks coffee.

Book your stay at the Waukegan / Gurnee Courtyard by Marriott Chicago for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 425 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 10
Food and Beverage: 7.5
Overall Experience: 9.5
M
maturano • solo_traveller • us
10
2026-07-23 • via Nuitee
B
Burgos • solo_traveller • us
10
My stay overall was great.
Pros:

Everything

Cons:

The bar,food counter was closed due to a low amount of people staying in the hotel that night which doesn’t make sense, paying customers should still have access to all amenities

2026-07-20 • via Nuitee
Y
Yolanda • family_with_children • us
10
2026-07-11 • via Nuitee
O
Ortiz • couple • us
10
Pros:

Location, how clean it is, friendly staff

2026-07-09 • via Nuitee
S
Sandra • couple • us
10
2026-07-06 • via Nuitee
J
JoRial • couple • us
10
2026-07-06 • via Nuitee
D
Donna • family_with_children • us
10
2026-07-06 • via Nuitee
Y
yingze • couple • us
4
Creepy room layout and feels like I’m in a horror movie
Pros:

Nothing

Cons:

Everything

2026-06-19 • via Nuitee
J
James • couple • us
9
2026-06-11 • via Nuitee
T
Tina • extended_group • us
8
We had a nice girls trip weekend shopping and staying at the hotel
Pros:

I had a balcony room looking out into the courtyard. The courtyard was a wonderful outdoor space to enjoy in the evening.

Cons:

I wish there was breakfast. But there is a bistro you can buy your own.

2026-06-11 • via Nuitee
R
Robbie • solo_traveller • ie
9
Pros:

Great stay at a very comfortable hotel, the highlight of the stay was the staff who were all friendly and courteous.

Cons:

A bar service would be great.

2026-06-08 • via Nuitee
D
Duong • solo_traveller • us
9
An Honest Review
Pros:

Very Clean and neat layout. Close by the Casino, 10 min. walking distance even. Lot's of typical food chains nearby with a Walmart across the street.

Cons:

Ended up paying almost $300 for the night. Will say it was a last minute booking with a $100 pet fee plus $20 per night. Really nice hotel but definitely on the pricey side. It isn't the Taj Mahal.

2026-06-08 • via Nuitee
N
Naika • solo_traveller • us
10
2026-06-07 • via Nuitee
R
Ricky • solo_traveller • us
9
Pros:

Very nice and clean.

Cons:

Liked everything other not having a microwave other then that it was nice.

2026-06-06 • via Nuitee
H
Hampton • couple • us
10
2026-06-06 • via Nuitee
O
Oliva • couple • us
10
2026-05-28 • via Nuitee
D
Daniel • solo_traveller • us
10
Good stay...but beware of the unnecessary parking fee
Pros:

The location was awesome!

Cons:

The staff tried to charge a $10 per day parking fee for resisdents who already pay to stay there, in a regular parking lot with no visible security. Why is there an extra fee to park a car? Its nota parking garage valet parking or anything. Even most of the staff members agreed with that the fee was stupid. I personally spoke with management and the fee was waived however, my concern is for others who wont get the fee waived because they dont have a questioning attitude as I do.

2026-05-27 • via Nuitee
S
Souffront • solo_traveller • us
5
Pros:

Location and staff

Cons:

Prepaid breakfast option limited.
Cleanliness of on arrival.
Limited free access to coffee.

2026-05-24 • via Nuitee
K
Keefe • solo_traveller • us
10
Pros:

Everything very nice hotel

Cons:

The cold pool

2026-05-24 • via Nuitee
S
Stacy • solo_traveller • us
9
Overall, it was a lovely stay.
Pros:

Food was pretty good. Location was perfect.

Cons:

I signed up for the 6:30 shuttle to my sons graduation from boot camp, and the gentleman showed up at 6:50-6:55, didn’t even acknowledge or seem to care that there was a lobby full of people waiting to go. By the time the taxi showed up, the 7am group was waiting to be picked up. I chose this hotel based on that shuttle service. What I thought was going to be convenient and stress free, was not.

2026-05-23 • via Nuitee