Four Points by Sheraton Cleveland-Eastlake

Hotels
•
Four Points by Sheraton
8.1 (302 reviews)
35000 Curtis Boulevard , Eastlake , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Firm mattresses
Breakfast value questionable
Some noise issues

Categories

Cleanliness
7.6
Some guests noted cleanliness issues with unclean comforters and empty shower supplies.
Service
9.1
Staff received praise for being friendly and accommodating, with a few complaints about check-in.
Location
8.6
Convenient location with some noise concerns from nearby activities.
Room Quality
7.1
Mixed reviews on room quality with firm mattresses and basic fixtures.
Amenities
8.1
Amenities like the bar and seating areas received positive mentions.
Value for Money
8.1
Some guests felt prices were a bit high for the offerings, particularly breakfast.
Food and Beverage
7.6
Breakfast options received mixed feedback for value.
Overall Experience
8.6
Overall experience was positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:26

Property Description

Indoor Heated Pool
Enjoy a relaxing swim in our indoor heated pool, perfect for unwinding after a long day of travel or exploring the nearby attractions.

Fitness and Business Centers
Stay active and productive with our well-equipped fitness center and on-site business center, catering to all your exercise and work needs.

Convenient Location
Situated just 3 miles from Lake Erie and with easy access to Cleveland city center, Stonehill Hotel & Suites offers the ideal blend of tranquility and urban excitement.

To experience these fantastic amenities and more, book your stay at Stonehill Hotel & Suites today!

Important information:

Please note that the property is currently undergoing renovations. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.1
Based on 302 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
C
Crystal • couple • us
5
Pros:

Cleanliness

Cons:

Pool not in service
One microwave for all guests

2026-04-13 • via Nuitee
S
Sylvie • solo_traveller • ca
9
Pros:

Les lits très confortables et chambres spacieuses et très propres ,salle de bains rénovée et moderne.

Cons:

La piscine étais fermé...

2026-04-13 • via Nuitee
J
Joey • couple • us
10
2026-04-11 • via Nuitee
L
Leon • solo_traveller • us
10
Pros:

Beds are always comfortable

Cons:

Getting into showers are slippery

2026-04-10 • via Nuitee
J
Javier • family_with_children • es
9
2026-03-24 • via Nuitee
R
Rashund • family_with_children • us
10
2026-03-24 • via Nuitee
G
Gary • couple • us
9
2026-03-15 • via Nuitee
K
Katie • couple • us
10
2026-03-04 • via Nuitee
C
Charles • solo_traveller • us
9
Pros:

Quiet and clean

Cons:

Construction around almost every time I’m up

2026-02-23 • via Nuitee
M
Michael • solo_traveller • us
3
low-mid overall experience
Pros:

quick access to highway

Cons:

amenities in room and a/c would come on shortly after turning heat on.

2026-02-14 • via Nuitee
T
Tim • couple • us
5
2026-01-19 • via Nuitee
T
Tina • solo_traveller • us
10
Excellent
Pros:

Room was comfy and clean.

Cons:

The room and location

2026-01-19 • via Nuitee
D
Daniel • couple • us
8
2026-01-19 • via Nuitee
M
MARK • couple • us
10
Pros:

Nice place

2026-01-19 • via Nuitee
L
lachelle • couple • us
7
I was there for my sister graduation and this location was perfectly located by the highway to Cleveland.
Pros:

The location was good and the staff was nice

Cons:

N/A

2026-01-15 • via Nuitee
M
Madelene • couple • us
7
Good
Pros:

The location was very convenient .Beautiful decor, clean and smelled good.

Cons:

The only complaint was that the mattress was very firm and the pillows were to soft my head sank into it. Oh the train horns at 2am in the morning .

2025-12-24 • via Nuitee
K
Kiver • solo_traveller • us
10
2025-12-20 • via Nuitee
K
Kiver • solo_traveller • us
10
Going back!!!!!
Pros:

Olga and Steven are great people, willing to go the extra mile for each client

Cons:

Great location

2025-12-20 • via Nuitee
K
Kiver • solo_traveller • us
10
2025-12-20 • via Nuitee
L
Leonid • couple • us
10
2025-11-23 • via Nuitee