City Express by Marriott Tapachula

Hotels
City Express Hotels
8.2 (120 reviews)
Carretera a Puerto Madero Km. 3.5, Privada Paseo de las Hortencias Tramo 1, Tapachula, CHIS, 30797 , Tapachula , MX

Facilities

Free breakfast
Fitness facilities
Comprehensive recycling policy
No single-use plastic stirrers
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Quick check-in
Excellent service
Beautiful hotel
Good location
Cons:
Bad smell in hallway
Plumbing issues in the room

Categories

Cleanliness
7.44
There were issues with the smell in the hallway, impacting overall cleanliness.
Service
8.91
Excellent service mentioned consistently, indicating high satisfaction.
Location
8.45
Conveniently located, which was highlighted positively.
Room Quality
7.9
Room was acceptable for a short stay, but issues with plumbing detracted from quality.
Amenities
7.93
Amenities were standard, nothing specifically highlighted.
Value for Money
8.39
Overall good impressions indicate fair value for money.
Food and Beverage
8.44
No specific mentions of food and beverage, assumed standard quality.
Overall Experience
8.11
Overall a positive experience, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:31

Property Description

Welcome to City Express by Marriott Tapachula, where comfort meets convenience!

Recreational Amenities
Unwind in our inviting outdoor pool or work up a sweat in our modern fitness center. Whether you're lounging under the sun or energizing your day, you'll find the perfect balance of relaxation and activity.

Complimentary Amenities
Enjoy complimentary wireless internet throughout the hotel, and start your day right with our free full breakfast, available during weekdays and weekends. Our area shuttle makes exploring nearby attractions a breeze!

Guestroom Comfort
Stay in one of our 117 well-appointed guest rooms featuring flat-screen TVs, private bathrooms with complimentary toiletries, and convenient workstations. Every detail is curated to ensure you have a restful and productive stay.

Don’t miss out on an unforgettable experience at City Express by Marriott Tapachula; book your stay today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TAP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.2
Based on 120 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
A
Analidys partner
6
Pros:

El menú del desayuno era el mismo estuve 6 noches y nunca varió

2025-10-11 via Nuitee
L
Luis
10
Pros:

Todo bien

2025-10-07 via Nuitee
A
Abdiel
6
Pros:

No sirve la línea telefónica. Estaba dañada la secadora. Las sombrillas alrededor de la alberca están rotas. No había toallas en mi habitación.
El personal fue sumamente amable y muy servicial. Trataron de solventar esas deficiencias.

2025-10-07 via Nuitee
H
Hernando
10
Pros:

El check in fie muy rápido

2025-09-23 via Nuitee
M
Miguel
10
Pros:

Muy bonito

2025-09-18 via Nuitee
D
dunia
10
Pros:

Servicio excelente, muy tranquila y segura. Me hospedaria nuevamente

2025-08-24 via Nuitee
O
Omar
6
Pros:

El cuarto estaba bien para llegar a dormir una noche, pero tienen problema en las tuberías de los baños el pasillo nuestro cuarto tenía mal olor...

2025-08-19 via Nuitee
D
Daniel
10
Pros:

Todo bien

2025-08-14 via Nuitee
S
Sergio
10
Pros:

Excelrnte

2025-08-03 via Nuitee
R
Ricardo family
8
Pros:

Buen ubicada

2025-07-25 via Nuitee
P
Patricia family
10
Pros:

As always City Express by Marriott hits all the marks

2025-07-16 via Nuitee
P
Paola family
10
Pros:

Bueno

2025-06-29 via Nuitee
J
Jose Luis
10
Buena opción en Tapachula
Pros:

Chévere. Regresaría otra vez

2025-06-27 via Nuitee
J
Jose Luis
10
Pros:

La ubicación es excelente. DEsayuno bueno muchas opciones para cenar.

2025-06-23 via Nuitee
O
osmar partner
10
Pros:

Debe mejorar el control con los huéspedes tuvimos inconvenientes y molestias auditivas ya que en la vecindad tenían Fiesta con mucho volumen en horario muy tarde y No dejaron descansar oportunamente.

2025-06-22 via Nuitee
A
Arnaldo partner
8
Pros:

Convinient

2025-05-23 via Nuitee
H
Heidy family
2
Pros:

Everything is fine, just a problem with transportation.

2025-05-12 via Nuitee
J
Jorge Mario
10
Pros:

Good

2025-05-09 via Nuitee
A
Angelica family_with_children
8
Pros:

The check in was easy, the room was ready and the cooling system was great, amenities were provided. The pool was not clean, the breakfast area was not often attended so it got messy at peak time. Average hotel, with average service in relation to the price. Very close to the airport, and the area around was very active but quiet and pleasant

2025-04-23 via Nuitee
D
DAMARIS
10
Pros:

Todo estuvo excelente

2025-04-20 via Nuitee