The Victoria Hotel

Hotels
•
Independent Collection
8.2 (15990 reviews)
215 Little Collins Street , Melbourne , AU
+61 3 9669 0000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Cons:
Cleanliness issues
Room size and comfort problems

Categories

Cleanliness
6.84
Some guests reported that rooms were unclean and had maintenance issues.
Service
8.81
Generally pleasant staff, though some inconsistency in service quality.
Location
9.35
Location is fantastic and convenient for various amenities.
Room Quality
7.3
Rooms reported as dated with some discomforts, like noise and size.
Amenities
8.83
Basic amenities present, such as Netflix; useful but not exceptional.
Value for Money
7.79
Some guests felt the price did not match quality, particularly for room conditions.
Food and Beverage
8.34
Buffet breakfast was decent, but some issues accessing other food services.
Overall Experience
8.31
Mixed feelings; some great aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:42

Property Description

Prime Location in Melbourne CBD
The Victoria Hotel, nestled next to Melbourne Town Hall, offers modern accommodation within walking distance of major attractions like Flinders Street Station and Federation Square.

Dining at Mister Munro Restaurant
Indulge in delicious a la carte breakfast and lunch options at the on-site Mister Munro Restaurant, providing a convenient and tasty dining experience for guests.

Convenient Access to Melbourne's Best
Located in the Free Tram Zone, guests can easily explore Southbank, galleries, museums, and the lively dining and entertainment scene. Additionally, shopping enthusiasts are just minutes away from Bourke Street Mall and Chinatown Melbourne.

Experience the best of Melbourne at The Victoria Hotel - book your stay now for an unforgettable city getaway!

Important information:

Please note that there is a 1.50% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.2
Based on 15990 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
M
Melanie • couple • au
5
Good location, bed is comfortable, windows hard to open which was a pain as the room smelt bad.
Pros:

Central to cbd, great location

Cons:

The windows in the room are hard to open and the room smelt musty

2026-10-31 • via Nuitee
J
Jason • couple • au
10
Pros:

Location is awesome and service was excellent!

Cons:

The air conditioner was a little loud., apart from that everything was great!

2026-10-31 • via Nuitee
J
Jo-Anna Marie • family_with_children • nz
9
New Zealand nurses on conference takes on Melbourne
Pros:

Location perfect very much in the heart of the city.
Close to everything.
Close to our conference venue

Cons:

Bathroom was bit cramped but to be fair the facilities were more than adequate for our short stay.

2026-10-31 • via Nuitee
C
Collins • solo_traveller • au
10
Pros:

Very accommodating staff.

Cons:

Room was a bit small.

2026-10-31 • via Nuitee
N
Nick • couple • au
4
Location great. Room not great
Pros:

Location was great

Cons:

We we down the bottom of the building with two single beds.

2026-10-31 • via Nuitee
V
Violet • solo_traveller • au
9
Pros:

The bed is super comfortable, location is really good, everything is basically around the corner. Was super easy to check in and check out.

Cons:

Nothing besides maybe having more packet drink choices, like a chai or hot chocolate. Plus maybe doing a prima box of skim milk as well mixed with the full cream

2026-10-30 • via Nuitee
B
Belinda • family_with_children • au
10
Great location for theatre
Pros:

Ease of check in and check out and location

Cons:

Nothing all good

2026-10-30 • via Nuitee
E
Eddy • family_with_children • id
8
2026-10-30 • via Nuitee
H
Hartley • couple • au
8
2026-10-30 • via Nuitee
D
Danielle • family_with_children • au
8
2026-10-30 • via Nuitee
M
Mark • couple • au
10
Pros:

Excellent location

Cons:

Nothing

2026-10-30 • via Nuitee
N
Nerelie • family_with_children • au
10
Exciting. Fun. Adventurous. Enjoyable.
Pros:

The hotel's location is fantastic. Close to everything., especially The Princess Theatre - the reason for our visit to Melbourne. We walked to the MCG. It was easy to catch the trams. My grandson really enjoyed meeting other young people around his age and having a couple of games of pool with them.

Cons:

Even the rain didn't spoil our weekend.

2026-10-30 • via Nuitee
R
Robyn • solo_traveller • au
9
The Victoria Hotel is my choice when in Melbourne
Pros:

I always try and stay at the Victoria Hotel when visiting Melbourne. It is very central being in the city near Chinatown and Flinders Street Station. Short walks to the main shopping areas and amazing laneways full of history and culinary adventures.
It had all the facilities I needed, and I just wish I had time to use the Spa. A definite must for my next stay in December 2026.
The staff were very helpful and obliging in assisting me with my bookings. I did like the efficient electronic checkin system that even printed my room key.
The room is extremely good value for money.

Cons:

Nothing

2026-10-29 • via Nuitee
M
Mahala • solo_traveller • au
10
I would stay again!!
Pros:

Clean, lovely staff and very comfortable beds

2026-10-29 • via Nuitee
L
Lily • couple • gb
10
2026-10-29 • via Nuitee
N
Neil • couple • au
8
2026-10-29 • via Nuitee
A
Andrea • solo_traveller • au
8
Perfect spot for shopping and restaurants. Solo traveller with a great bar in the hotel that I could sit at and have a w
Pros:

Location to Bourke St mall and Vics bar in the hotel

Cons:

Walls and carpets are showing it’s age but everything else was great

2026-10-29 • via Nuitee
C
Carruthers • family_with_children • au
8
2026-10-29 • via Nuitee
M
Michael • family_with_children • au
7
2026-10-29 • via Nuitee
T
Thelma • extended_group • au
8
disappointed with food experience wife's linguini was very average.
Cons:

The service in the restaurant last night the lady who greeted us was far from pleasant or welcoming, we chose from the board in the foyer, but we were given a different sheet, we had to actually ask, again no emotion from our hostess.

2026-10-29 • via Nuitee