The Victoria Hotel

Hotels
Independent Collection
8.2 (14060 reviews)
215 Little Collins Street , Melbourne , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Cons:
Cleanliness issues
Room size and comfort problems

Categories

Cleanliness
6.84
Some guests reported that rooms were unclean and had maintenance issues.
Service
8.81
Generally pleasant staff, though some inconsistency in service quality.
Location
9.35
Location is fantastic and convenient for various amenities.
Room Quality
7.3
Rooms reported as dated with some discomforts, like noise and size.
Amenities
8.83
Basic amenities present, such as Netflix; useful but not exceptional.
Value for Money
7.79
Some guests felt the price did not match quality, particularly for room conditions.
Food and Beverage
8.34
Buffet breakfast was decent, but some issues accessing other food services.
Overall Experience
8.31
Mixed feelings; some great aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:42

Property Description

Prime Location in Melbourne CBD
The Victoria Hotel, nestled next to Melbourne Town Hall, offers modern accommodation within walking distance of major attractions like Flinders Street Station and Federation Square.

Dining at Mister Munro Restaurant
Indulge in delicious a la carte breakfast and lunch options at the on-site Mister Munro Restaurant, providing a convenient and tasty dining experience for guests.

Convenient Access to Melbourne's Best
Located in the Free Tram Zone, guests can easily explore Southbank, galleries, museums, and the lively dining and entertainment scene. Additionally, shopping enthusiasts are just minutes away from Bourke Street Mall and Chinatown Melbourne.

Experience the best of Melbourne at The Victoria Hotel - book your stay now for an unforgettable city getaway!

Important information:

Please note that there is a 1.50% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 14060 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
J
Jeff solo_traveller au
8
Great place to rest and get to what I needed while in Melbourne
Pros:

It was clean and conveniently located near the CBD

Cons:

The restaurant was very minimal and very expensive

2026-03-07 via Nuitee
S
Sova family_with_children au
9
2026-03-07 via Nuitee
J
Jan solo_traveller us
8
OK Short Stay
Pros:

The hotel location was adequate considering I am a walker, & most sites were walking distance.

Cons:

An extra charge for checking in early just to change clothes when the room was obviously available on my arrival. Bathroom width a little tight.

2026-03-07 via Nuitee
J
John solo_traveller au
7
2026-03-07 via Nuitee
R
Rosemary solo_traveller au
9
Great staff, quiet & comfortable room, central location value for money
Pros:

I love to come to The Victoria Hotel as I am made to feel at home. I did try to use the auto check-in but it was not working properly and I prefer the staff welcome and assistance. The room was quiet and comfortable. The location is so central in the city. This is all I need for an overnight stay for work in the city.

Cons:

Nothing

2026-03-07 via Nuitee
S
Samuel couple gb
9
2026-03-07 via Nuitee
J
Jessica couple au
8
Great location and staff.
Pros:

Great location

Cons:

Room had no outlook and secondary natural light. No capacity to change the temperature in the room. Felt like I paid too much for the room.

2026-03-07 via Nuitee
M
maria katia family_with_children br
8
Muito boa hospedagem
Pros:

Da localização e do bom tamanho do quarto.

Cons:

Falta de mais equipamentos no quarto. Só havia uma chaleira, além do frigobar

2026-03-07 via Nuitee
S
Sandra Mcdonald couple au
6
Not a queen heritage room
Pros:

Efficient booking in and out

Cons:

A queen bed with one side against the wall, hence no beside table.. really this should be a single room

2026-03-06 via Nuitee
T
Taryn couple au
8
2026-03-06 via Nuitee
M
Mejias solo_traveller au
8
2026-03-06 via Nuitee
D
Donna couple au
10
2026-03-06 via Nuitee
B
BENJAMIN family_with_children au
10
Pros:

The cost and the location, also clean, tidy and comfortable.

2026-03-06 via Nuitee
M
Mike family_with_children au
8
2026-03-06 via Nuitee
R
rosana couple br
8
2026-03-06 via Nuitee
B
bell couple au
8
Great location ,comfortable room & very friendly staff
2026-03-06 via Nuitee
S
Susanne couple au
7
Perfect position for seeing sights and negotiating the city.
Pros:

The hotel is in an excellent location, great for seeing the sights. Tram stations to Docklands (86) and St Kilda (96) in Bourke Street, which is one street over. Close to shows and a lovely little coffee shop on Swanson Street.

Cons:

That we had to ask for our room to be made up which on two occasions it wasn't. Asked for room service and there was nothing available, although it is shown as a "service". The fridge was noisy. We also had to buy bottled water as the water in bathroom tasted awful.

2026-03-06 via Nuitee
N
Nicolas solo_traveller au
7
2026-03-06 via Nuitee
J
Jordan couple au
10
Amazing location, great stay
Pros:

Super easy check in/out process, staff were great and the hotel is in a great location! I didn’t access any of the amenities so unable to comment on those.

Cons:

Nothing

2026-03-05 via Nuitee
L
Laine couple au
8
2026-03-05 via Nuitee