The Victoria Hotel

Hotels
Independent Collection
8.2 (14277 reviews)
215 Little Collins Street , Melbourne , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Cons:
Cleanliness issues
Room size and comfort problems

Categories

Cleanliness
6.84
Some guests reported that rooms were unclean and had maintenance issues.
Service
8.81
Generally pleasant staff, though some inconsistency in service quality.
Location
9.35
Location is fantastic and convenient for various amenities.
Room Quality
7.3
Rooms reported as dated with some discomforts, like noise and size.
Amenities
8.83
Basic amenities present, such as Netflix; useful but not exceptional.
Value for Money
7.79
Some guests felt the price did not match quality, particularly for room conditions.
Food and Beverage
8.34
Buffet breakfast was decent, but some issues accessing other food services.
Overall Experience
8.31
Mixed feelings; some great aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:42

Property Description

Prime Location in Melbourne CBD
The Victoria Hotel, nestled next to Melbourne Town Hall, offers modern accommodation within walking distance of major attractions like Flinders Street Station and Federation Square.

Dining at Mister Munro Restaurant
Indulge in delicious a la carte breakfast and lunch options at the on-site Mister Munro Restaurant, providing a convenient and tasty dining experience for guests.

Convenient Access to Melbourne's Best
Located in the Free Tram Zone, guests can easily explore Southbank, galleries, museums, and the lively dining and entertainment scene. Additionally, shopping enthusiasts are just minutes away from Bourke Street Mall and Chinatown Melbourne.

Experience the best of Melbourne at The Victoria Hotel - book your stay now for an unforgettable city getaway!

Important information:

Please note that there is a 1.50% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 14277 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
N
Nat couple au
10
Enjoyable short stay. Comfortable room
Pros:

Easy to find. Room was a great layout and comfortable

Cons:

Nothing

2026-03-28 via Nuitee
C
Calina family_with_children ro
9
2026-03-28 via Nuitee
K
Kate couple nz
8
Pros:

Location was handy to everything.

2026-03-28 via Nuitee
Z
Zoe solo_traveller au
7
2026-03-28 via Nuitee
M
Mauro solo_traveller jp
7
2026-03-28 via Nuitee
R
Raewyn extended_group nz
6
Appealing foyer though let down behind the scenes.
Pros:

Its location is perfectly placed in CBD.

Cons:

Very impersonal. Very Flash entry but rooms etc very average.

2026-03-28 via Nuitee
J
Jack family_with_children au
10
2026-03-27 via Nuitee
G
George couple au
8
2026-03-27 via Nuitee
S
Stephanie solo_traveller au
10
Pros:

Easy check in process, room was clean, great central spot!

Cons:

Nothing, great value for money

2026-03-27 via Nuitee
J
Joshua extended_group au
8
2026-03-27 via Nuitee
R
radhakrishnan couple au
9
Short yet sweet.
Pros:

Location was smack bang in the middle of the city. Room was modest, yet clean. Had to navigate through two sets of elevators, but no big drama. Bed was comfortable. Bathroom was clean and well maintained.

Cons:

Bit small, however had all the facilities like coffee making, little fridge, iron, etc

2026-03-27 via Nuitee
D
Dean family_with_children au
7
2026-03-27 via Nuitee
B
Brian couple au
8
We had booked the wrong room with two single beds and as they were full we couldn’ lay on the desk upgraded us to a suit
2026-03-27 via Nuitee
G
Geoff solo_traveller au
9
Would stay there again.
Pros:

Nice linen; location;

2026-03-27 via Nuitee
S
Sharon solo_traveller au
10
Great location, quiet, value for money. Would recommend to others!
Pros:

Location was great!
Not on a Main Street, so was quiet!

Cons:

Bar not available all days!!
But good that we could get our own bottle of wine and sit on the mezzanine level 👍🏼

2026-03-27 via Nuitee
S
Shane extended_group au
9
Very nice. Food and beverage in mister Munro was excellent
Pros:

Great location
Easy to get to

Cons:

Nothing

2026-03-27 via Nuitee
I
Isabella extended_group au
9
Very comfortable. Staff very helpful. No complaints. Great location.
Pros:

Everything went smoothly. Appreciated staff helping with luggage storage pre and post check in.
Great breakfast.
Bed very comfortable.
Room, bed, bathroom, linen and towels all very clean.

Cons:

Some biscuits with tea and coffee making facilities!
TV not in good location for all occupants.

2026-03-27 via Nuitee
E
Emanuele family_with_children it
8
Pros:

Ottima posizione
Mi è piaciuto molto ed è molto comodo il self check-in
Dimensioni camera per quanto mi riguarda perfette anche se il matrimoniale da un lato ha la parete e non il passaggio.
Servizi ottimi , anche lavanderia e asciugatrice self a pagamento

Cons:

Un pelino caruccia ma in vacanza si chiude un occhio .
C'era di più caro in zona

2026-03-27 via Nuitee
B
Bernhard couple de
9
Hervorragend
Pros:

Lobby, Frühstück, Betten, Personal, Fitnessraum

Cons:

Nichts

2026-03-27 via Nuitee
F
Francesca couple au
6
Okay
Pros:

Overall was okay

Cons:

Little cleaner around the fridge area will be good.
There was also an opened box of milk in the fridge, which was not expected.

2026-03-26 via Nuitee