Hotel Grand Pacific

Hotels
9 (2359 reviews)
463 Belleville Street , Victoria , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautifully decorated
Cons:
Cleanliness issues
Inconvenient check-in process
Limited storage space

Categories

Cleanliness
7.73
Some reviews mentioned unclean carpets and poor lighting, impacting the overall perception of cleanliness.
Service
10
Multiple reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.7
Consistently mentioned as a strong point in several reviews, making it a desirable feature.
Room Quality
8.74
Some reviews highlighted comfortable and well-appointed rooms, though others mentioned issues with specific rooms.
Amenities
9.19
Amenities like the pool, hot tub, and breakfast vouchers are positively noted, though some guests had concerns.
Value for Money
8.22
Certain guests felt the pricing was not justified by the quality of the room and issues experienced.
Food and Beverage
9.18
Positive feedback on the breakfast options and food quality supports the rating.
Overall Experience
9.23
Despite some negatives, many guests had a lovely experience overall, especially with location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and private balconies offered at this Victoria hotel. Relax with free WiFi and flat-screen cable TV in every room, along with cozy bathrobes and complimentary toiletries in the private bathrooms.

Convenient Location
Just a 3-minute walk from the ferry terminals, Hotel Grand Pacific is perfectly situated for easy travel. Explore Beacon Hill Park a short 5-minute walk away, or visit the iconic BC Parliament Buildings a mere 120 meters from the hotel.

Dining Excellence
Satisfy your taste buds at The FATHOM Restaurant & Terrace, The FATHOM Lounge, and The Courtyard Café. With a fitness centre on-site, this hotel has everything you need for a memorable stay.

Book now for an unforgettable experience at Hotel Grand Pacific!

Important information:

Please note, a maximum of 2 pets per room are allowed. Their combined weight must be 18 kg or under. A weekly fee of CAD $50 (plus taxes) per week will be charged to guests traveling with pets. Guide and service dogs are accepted with documented proof upon arrival. However, they are not permitted in food and beverage areas.

When booking more than 9 rooms, different policies and additional supplements may apply.

Underground parking is available at a cost to registered hotel guests. Maximum height of the parkade is 6.3 feet (6'4"). Over-height parking is located across the street from the hotel at a cost and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Jan 12, 2026 until Fri, Feb 6, 2026
Sauna is closed from 2026-02-06 until 2026-01-12
Hot tub/jacuzzi is closed from 2026-02-06 until 2026-01-12

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 21 per day.

Location

Guest Reviews

9
Based on 2359 reviews
Cleanliness: 7.73
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.22
Food and Beverage: 9.18
Overall Experience: 9.23
S
Scott • solo_traveller • ca
9
Very comfortable, clean and exceptional service from the friendly staff.
2026-02-13 • via Nuitee
M
Melanie • couple • ca
10
Wonderful stay, will come again
Pros:

Location and overall facility

2026-02-12 • via Nuitee
T
Tizmania • Business • Kelowna, Okanagan Valley, British Columbia
8
Grand hotel on Victoria's Inner Harbour
Pros:

The Grand Pacific is an elegant looking hotel, very well situated on Victoria's inner harbour, next to the Legislature. At this time of year, it is relatively affordable, and has great facilities. The room was very comfortable and quiet, though the furniture is somewhat dated. It had a private balcony and a stellar view as well. Sleep quality was really good. The pool and hot tub is part of the Victoria Athletics Club, and is top notch. I would definitely consider staying here again.

2026-02-11 • via Tripadvisor
L
Lorraine • family_with_children • ca
9
2026-02-11 • via Nuitee
S
Scott • solo_traveller • ca
10
Very comfortable and convenient stay, with excellent service and great restaurant and cafe
2026-02-09 • via Nuitee
M
Mahvash • solo_traveller • ca
10
Will go again
Pros:

Accessibility, excellent staff

Cons:

Pool was under repair

2026-01-29 • via Nuitee
S
Scott • solo_traveller • ca
9
Very enjoyable experience
Pros:

Very comfortable, clean and spacious.

Cons:

Pool closed for renovation

2026-01-29 • via Nuitee
M
Ming Kuang • family_with_children • ca
9
2026-01-27 • via Nuitee
A
Alejandro • family_with_children • es
10
2026-01-25 • via Nuitee
M
Marta • family_with_children • us
10
Pros:

Location, excellent room upgrade, lovely staff, decor

Cons:

Very crowded lobby due to the gingerbread expo

2026-01-22 • via Nuitee
P
Paula • couple • ca
10
2026-01-21 • via Nuitee
I
Ioannis • family_with_children • ca
9
2026-01-21 • via Nuitee
J
Johnson • couple • us
10
2026-01-21 • via Nuitee
R
Rosemin • solo_traveller • ca
3
Would not return
Pros:

Accessible

Cons:

Staff weee not welcoming or helpful

2026-01-20 • via Nuitee
S
Sinara • family_with_children • ca
8
It was a comfortable and fair family stay.
Pros:

Location of the hotel is excellent!! We enjoyed a lot the pool and hot tub. The Cleanliness of bathroom was another good point. Ginger bread house Event in the hotel during our stayed was a good surprise.

Cons:

The parking fee could be less expensive. The hotel should have convenience store with some drinks and snacks.

2026-01-20 • via Nuitee
S
Susan • extended_group • ca
7
2026-01-20 • via Nuitee
M
Marcus • couple • ca
9
2026-01-20 • via Nuitee
M
Michael • solo_traveller • us
10
2026-01-20 • via Nuitee
J
Jan Martin • family_with_children • de
8
Pros:

Geräumige Zimmer, schöner Blick in den Hafen wenn gebucht
Spacious rooms, beautiful view of the harbor when booked
Sehr guter (extern geführter) includiertes Fitness / Schwimmbadbereich
Very good (externally managed) fitness/swimming pool area included

2026-01-20 • via Nuitee
G
Geoffrey • couple • ca
10
Stayed many times at The Empress, Hotel Grand Pacific has nicer more modern rooms
Pros:

Great location, friendly staff, large clean room, excellent breakfast/brunch!

2026-01-20 • via Nuitee