Hotel Grand Pacific

Hotels
9 (2546 reviews)
463 Belleville Street , Victoria , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautifully decorated
Cons:
Cleanliness issues
Inconvenient check-in process
Limited storage space

Categories

Cleanliness
7.73
Some reviews mentioned unclean carpets and poor lighting, impacting the overall perception of cleanliness.
Service
10
Multiple reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.7
Consistently mentioned as a strong point in several reviews, making it a desirable feature.
Room Quality
8.74
Some reviews highlighted comfortable and well-appointed rooms, though others mentioned issues with specific rooms.
Amenities
9.19
Amenities like the pool, hot tub, and breakfast vouchers are positively noted, though some guests had concerns.
Value for Money
8.22
Certain guests felt the pricing was not justified by the quality of the room and issues experienced.
Food and Beverage
9.18
Positive feedback on the breakfast options and food quality supports the rating.
Overall Experience
9.23
Despite some negatives, many guests had a lovely experience overall, especially with location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and private balconies offered at this Victoria hotel. Relax with free WiFi and flat-screen cable TV in every room, along with cozy bathrobes and complimentary toiletries in the private bathrooms.

Convenient Location
Just a 3-minute walk from the ferry terminals, Hotel Grand Pacific is perfectly situated for easy travel. Explore Beacon Hill Park a short 5-minute walk away, or visit the iconic BC Parliament Buildings a mere 120 meters from the hotel.

Dining Excellence
Satisfy your taste buds at The FATHOM Restaurant & Terrace, The FATHOM Lounge, and The Courtyard Café. With a fitness centre on-site, this hotel has everything you need for a memorable stay.

Book now for an unforgettable experience at Hotel Grand Pacific!

Important information:

Please note, a maximum of 2 pets per room are allowed. Their combined weight must be 18 kg or under. A weekly fee of CAD $50 (plus taxes) per week will be charged to guests traveling with pets. Guide and service dogs are accepted with documented proof upon arrival. However, they are not permitted in food and beverage areas.

When booking more than 9 rooms, different policies and additional supplements may apply.

Underground parking is available at a cost to registered hotel guests. Maximum height of the parkade is 6.3 feet (6'4"). Over-height parking is located across the street from the hotel at a cost and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 21 per day.

Location

Guest Reviews

9
Based on 2546 reviews
Cleanliness: 7.73
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.22
Food and Beverage: 9.18
Overall Experience: 9.23
H
Hennie • solo_traveller • nl
8
Prima verblijf, prijs/prestatie prima in balans
Pros:

Locatie, service, accommodatie waren uitstekend

Cons:

N.v.t

2026-06-27 • via Nuitee
K
Ken • couple • ca
8
2026-06-26 • via Nuitee
J
Jan • extended_group • gb
8
Cental location and a great hotel
Pros:

Great location. Room was very comfortable and staff were great!

2026-06-26 • via Nuitee
R
Richardson • solo_traveller • ca
9
Pros:

The Grand is a beautiful place to stay in Victoria, close to all the attractions in the city. The staff are very helpful and friendly and the Fatima lounge and Fathom restaurant are wonderful.
A great place to stay. We will definitely return to the Hotel Grand again.

2026-06-25 • via Nuitee
C
Claudia • couple • de
10
Einfach super!
Pros:

Einfach nur wow. Mitten in Victoria, tolle Lage, saubere Zummer.

2026-06-25 • via Nuitee
D
Darren • couple • gb
8
A great visit to a great place.
Pros:

Great location, friendly staff, great food
Pool are and spa also great

Cons:

Rooms a little dated. Really modern lobby which room decor does not really flow with

2026-06-25 • via Nuitee
R
Richard • couple • au
10
Amazing beautiful hotel with incredible staff
Pros:

What an amazingly beautiful hotel in a wonderful city. The staff are incredible and a big shout out to Tina & Crystal who helped us out of a stressful situation when we forgot our passports. They did so much for us and solved our dilemma, and they even upgraded our room to help as alleviate the stress. Thank you so much!

2026-06-24 • via Nuitee
R
Randolph • solo_traveller • us
9
2026-06-23 • via Nuitee
D
donald • extended_group • us
9
2026-06-23 • via Nuitee
L
Lynn • family_with_children • ca
8
2026-06-22 • via Nuitee
E
Elisabeth • couple • se
8
2026-06-22 • via Nuitee
B
Birgit • couple • de
7
Pros:

Die Lage war gut

2026-06-21 • via Nuitee
C
Cristiano • couple • ch
10
2026-06-21 • via Nuitee
P
Paul • solo_traveller • au
8
Great spot would stay again
Pros:

Great location ,

Cons:

Room was above ballroom which was bouncing, but we requested room change and they were very obliging

2026-06-20 • via Nuitee
V
VIJAY • couple • ca
8
2026-06-20 • via Nuitee
D
Davoud • couple • us
10
The best hotel in the island
Pros:

It is probably located at the best location in the island. If your room has the view of the bay, it is the best view in the island. Rooms are clean. Its staff go out of their way to help you out. Rooms are good size and are very clean.

Cons:

I liked everything about this hotel.

2026-06-18 • via Nuitee
J
Janine • couple • us
10
Beautiful Waterfront Hotel
Pros:

Great location with harbor views and close to the ferry and sights! Very well maintained. Friendly staff.

Cons:

Pillows are not comfortable. Balcony was too small to actually use.

2026-06-18 • via Nuitee
K
Kevin • extended_group • ca
10
Pros:

Great location very walkable. Great gym.

2026-06-18 • via Nuitee
N
Natalie • couple • au
10
Fantastic
Pros:

Loved the hotel location was great

Cons:

Nothing

2026-06-16 • via Nuitee
N
Nanda • couple • ca
10
2026-06-15 • via Nuitee