Hotel Grand Pacific

Hotels
9 (2673 reviews)
463 Belleville Street , Victoria , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautifully decorated
Cons:
Cleanliness issues
Inconvenient check-in process
Limited storage space

Categories

Cleanliness
7.73
Some reviews mentioned unclean carpets and poor lighting, impacting the overall perception of cleanliness.
Service
10
Multiple reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.7
Consistently mentioned as a strong point in several reviews, making it a desirable feature.
Room Quality
8.74
Some reviews highlighted comfortable and well-appointed rooms, though others mentioned issues with specific rooms.
Amenities
9.19
Amenities like the pool, hot tub, and breakfast vouchers are positively noted, though some guests had concerns.
Value for Money
8.22
Certain guests felt the pricing was not justified by the quality of the room and issues experienced.
Food and Beverage
9.18
Positive feedback on the breakfast options and food quality supports the rating.
Overall Experience
9.23
Despite some negatives, many guests had a lovely experience overall, especially with location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and private balconies offered at this Victoria hotel. Relax with free WiFi and flat-screen cable TV in every room, along with cozy bathrobes and complimentary toiletries in the private bathrooms.

Convenient Location
Just a 3-minute walk from the ferry terminals, Hotel Grand Pacific is perfectly situated for easy travel. Explore Beacon Hill Park a short 5-minute walk away, or visit the iconic BC Parliament Buildings a mere 120 meters from the hotel.

Dining Excellence
Satisfy your taste buds at The FATHOM Restaurant & Terrace, The FATHOM Lounge, and The Courtyard Café. With a fitness centre on-site, this hotel has everything you need for a memorable stay.

Book now for an unforgettable experience at Hotel Grand Pacific!

Important information:

Please note, a maximum of 2 pets per room are allowed. Their combined weight must be 18 kg or under. A weekly fee of CAD $50 (plus taxes) per week will be charged to guests traveling with pets. Guide and service dogs are accepted with documented proof upon arrival. However, they are not permitted in food and beverage areas.

When booking more than 9 rooms, different policies and additional supplements may apply.

Underground parking is available at a cost to registered hotel guests. Maximum height of the parkade is 6.3 feet (6'4"). Over-height parking is located across the street from the hotel at a cost and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

9
Based on 2673 reviews
Cleanliness: 7.73
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.22
Food and Beverage: 9.18
Overall Experience: 9.23
K
Kylie • extended_group • au
6
I would not recommend this hotel for the fact that guests compete with members to use the facilities .
Pros:

Location location location

Cons:

The fact the hotel shares its recreational facilities with membership from the community means paying guests meant that on two occasions we couldn’t use the facilities as fitness classes were on place and lap swimmers. This is a ridiculous situation.

2026-10-30 • via Nuitee
N
Nadia • couple • us
10
2026-10-29 • via Nuitee
J
Joelle • couple • us
10
Great location. Staff were very friendly and helpful.
Pros:

Loved our view of the beautiful parliament buildings. Very clean and comfortable.

Cons:

Parking and pet fees were expensive.

2026-10-27 • via Nuitee
J
Joel • extended_group • ca
1
Rude manager. Discrimination against autistic people. Never going back.
Pros:

Nothing. Extremely rude staff.

Cons:

Manager was extremely rude. I tried to explain to him that I was autistic and needed some assistance, he got mad at me and kicked me out of the hotel. I tried to explain to him I was autistic and have monotone speech, but he told me he was offended by my speech tone and kicked me out and told me
To go get another hotel. So I did. We left and went and stayed at the Marriot, who was happy to assist me and understood autistic differences in communication. Terrible experience.

2026-10-26 • via Nuitee
C
chanhyun • family_with_children • kr
10
2026-10-26 • via Nuitee
G
Gary • couple • ca
9
Great location, good restaurants near by
Pros:

Never had the breakfast

Cons:

Water pressure too low.

2026-10-26 • via Nuitee
L
Linda • couple • ca
8
2026-10-25 • via Nuitee
M
Michael • family_with_children • gb
7
Pros:

Location excellent

Cons:

Reception staff unhelpful, couldn't even keep our bag for 2 hours while we waited for room. The hotel is massive with plenty of space and room, computer said no

2026-10-24 • via Nuitee
C
Ciza • couple • ca
8
2026-10-20 • via Nuitee
T
TAO • couple • ca
10
very pleasant saty.
Pros:

a good location; friendly staff; facilities.

Cons:

No.

2026-10-18 • via Nuitee
P
Pat • couple • us
9
Pros:

Super convenient to the harbor and ferry, short walk to many restaurants and shops.

2026-10-17 • via Nuitee
M
Melissa Jean • couple • us
9
Pros:

The room was comfortable and quiet. The cleaning staff did a great job of keeping up the room. The restaurant had delicious food, and the staff was friendly and sharp.

2026-10-17 • via Nuitee
M
Mary • family_with_children • us
10
2026-10-16 • via Nuitee
K
karin • solo_traveller • ch
9
2026-10-14 • via Nuitee
M
Marti • couple • ca
9
Overall, a wonderful place to stay
Pros:

In Victoria to run a half marathon, and you can’t beat the location. We got an upgrade to the Olympic Suite, which was fabulous

Cons:

The pillows are pretty soft

2026-10-14 • via Nuitee
P
Patricia • solo_traveller • ca
8
2026-10-12 • via Nuitee
C
Carol • solo_traveller • us
8
2026-10-11 • via Nuitee
C
Carol • solo_traveller • us
8
A very nice swimming pool and hot tub.
Pros:

The location and the staff.

2026-10-11 • via Nuitee
C
CHARLES • family_with_children • us
10
2026-10-11 • via Nuitee
A
AKIRA • extended_group • us
9
2026-10-10 • via Nuitee