Residence Inn Rochester Henrietta

Fantastic experience staying here. Marsha greeted us with friendliness and warmth. She’s retiring mid 2026 and is still such a gracious representative after many years of customer service. The hotel has been completely renovated top to bottom and is fantastic. Clean rooms no noise. An excellent stay.

I stayed here twice, both times for 15 days for work. The rooms were both wonderful, clean and comfortable as was the entire hotel. But what really stands out is how topnotch the staff is, from the front desk, to maintenance, to housekeeping, to management. However, I have to rave about one particular employee, Brandon - Brandon's wonderful demeanor and kindness made a tough day much better, and he has no idea the impact he had. Helpful, kind, and a beautiful sense of humor! Great experience overall!

We were here to visit a university and only stayed the night. This hotel was recently refurbished and looks spectacular. The staff was very friendly. The room was spacious and spotless. The bed was comfortable on. The linens were perfect. The morning breakfast was a cut above the typical “free breakfast” meal.

It was an awesome experience . Good breakfast choices and very responsive. Could increase the frequency of full service of rooms from 3 days to 2 days

It was well maintained, good facilities, quiet and great staff

One of the best hotel experiences we have experienced in over a decade. The rooms were beautiful, well appointed. The staff was stellar. We had booked another hotel and it was a nightmare. All of the hotels were booked in Rochester and residence Inn really made what would’ve been a horrible weekend a true pleasure.

My experience at the Residence Inn by Marriott in Rochester Henrietta was amazing from start to finish. Our room was absolutely great: spacious, clean, and well suited for our needs. The accommodations exceeded our expectations in every way. Was our first time in Rochester.
Polite and outstanding staff. Every team member we encountered was not only knowledgeable about the property and the area, but also genuinely friendly and kind. Their warm hospitality made us feel welcomed and valued throughout our entire stay.
The combination of excellent facilities and exceptional service made this a memorable visit. I would highly recommend the Residence Inn Rochester Henrietta to anyone looking for quality accommodations and outstanding customer service. We’ll definitely be returning on our next visit to the area.

The hotel was clean and in a nice neighborhood.

Clean and friendly

Great breakfast and also onntime every day

We loved our experience. The people at the front desk were lovely- so friendly, helpful and accommodating. Stephanie helped me figure out how to print a pdf from my email.
The breakfast area was immaculate! Always well stocked and accommodating and the woman in charge there was always very nice.
Our one observation- maybe scrub the shower floor around the edges a bit.
And if that is our biggest complaint you are clearly doing something right.
We have stayed at many Marriotts/ Residence inns and have our favorites as well as those we avoid. This one’s a winner. Thank you.

clean, modern, very helpful and friendly staff, amenities great, breakfast great

Service is outstanding and matches the newly renovated facilities, including new furniture in the rooms. Just perfect.

Liked everything about our stay. Kids enjoyed hot breakfast every morning, basketball court, pool, etc. Everything was very convenient. Good driving distance to my family house and everyday stores.

The staff was amazing. All of them.

Top notch Residence Inn. Celeste in the breakfast area is a pro! Cisco in maintenance is like family. Marsha at the front desk makes it feel like coming home. Hotel is immaculate!