City Hotel Shanghai

Hotels
7.9 (963 reviews)
No.5-7 shaanxiRd(S),Shanghai , Shanghai , cn

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good amenities
Cons:
Old rooms
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.6
Several reviews mention cleanliness issues, specifically in relation to the old rooms and some dirty spots.
Service
8.6
General sentiment indicates that the staff is friendly and helpful, positively mentioned in multiple reviews.
Location
8.6
Repeatedly praised for its excellent location near various attractions and amenities.
Room Quality
7.1
Many reviews note that the rooms are old and in need of renovation.
Amenities
8.1
Facilities like the pool and gym received positive comments, though some amenities may need updates.
Value for Money
8.1
Several reviews appreciated the value offered, despite some concerns about specific areas.
Food and Beverage
7.1
Feedback on breakfast varied, with specific complaints about limited options for non-Asian visitors.
Overall Experience
8
Overall experience reflects the average sentiment, balancing positive aspects with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:01

Property Description

Convenient Location and Nearby Attractions
City Hotel Shanghai is situated near major subway stations and popular shopping districts, offering guests easy access to the city's vibrant attractions.

Modern Rooms and Amenities
Guests can enjoy well-appointed rooms with contemporary decor, large windows, and essential amenities for a comfortable stay, including a minibar and flat-screen TV.

Dining Options and Leisure Facilities
With 7 dining outlets, a heated indoor pool, fitness center, sauna, and more, City Hotel Shanghai provides a diverse range of dining and leisure experiences for guests to indulge in during their stay.

To book your stay and experience the best of Shanghai, reserve now at City Hotel Shanghai.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 230 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 963 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8
W
Wesley • solo_traveller • nl
10
Pros:

Excellent and well equiped gym, clean and spacious room, friendly staff, and we were allowed to check out 2 hours later free of charge.

2026-04-10 • via Nuitee
M
Marco • couple • it
6
Good value central location
Pros:

Great location.
Good value for money.
Comfy bed.
Good continental breakfast.
Cleaning lady was super nice.

Cons:

Stains on carpets everywhere.
Generally an old structure/technology.
TERRIBLE wifi.
Bad pipe smell in the bathroom.

2026-04-09 • via Nuitee
R
Ryan • family_with_children • gb
6
Pros:

Convenient hotel location is good. Staff friendly and relatively helpful.

Cons:

No air-conditioning even though temperatures got warm. Had to request the window be opened. Shower and bathroom layout is bad, easy to soak the floor.

2026-04-09 • via Nuitee
L
Louisa • family_with_children • de
9
Pros:

Der Fitnessbereich ist schön groß. Das Frühstück ist lecker und die Lage ist sehr gut.

Cons:

Es gibt keine Möglichkeit den Duschkopf zu befestigen.

2026-04-09 • via Nuitee
L
Lau • family_with_children • sg
8
Pros:

The workers are very friendly.

Cons:

The carpet in the room. Time to uplift by changing the carpet.

2026-04-07 • via Nuitee
M
Marina • extended_group • gb
9
Very pleasant stay. I would stay here again
Pros:

Great facilities and location. Walking distance from the British quarter

2026-04-07 • via Nuitee
D
Dolores • couple • es
6
No repetiría a menos que hicieran cambios
Pros:

Buena zona, se nota que en su tiempo fue un buen hotel, ya está anticuado. Cama y almohadas confortables y buenas vistas desde la habitación. Ascensores rápidos y zona aparcamiento

Cons:

Un recepcionista del último día súper grosero le hicimos un par de preguntas y nos apartaron con la mano además poco inglés que hacía difícil comunicarse. Olía mal en los baños en general y falta higiene en moquetas y juntas

2026-04-06 • via Nuitee
Y
Yusara • solo_traveller • cr
10
2026-04-06 • via Nuitee
H
Hong • couple • au
7
还不错
Pros:

地段很好👍

Cons:

网络太慢

2026-04-05 • via Nuitee
H
Hua • couple • au
8
2026-04-05 • via Nuitee
P
Pascal • couple • lu
1
Je ne recommande pas, c’était pas du tout hygiénique, pas moyen d’ressembler la chambre, les stores étaient quasiment tr
Pros:

Chambre, assez spacieuse

Cons:

Tapis dans la chambre, très sale une toute petite baignoire pour se doucher avec un rideau qui collait au corps, tout mouillé par terre, ça sentait pas très bon dans la chambre

2026-04-03 • via Nuitee
M
Md. Zahurul • solo_traveller • bd
10
Pros:

Enjoy your stay. Excellent Breakfast, Staff was very helpful. My DiDi car pickup location changed but on of staff come and confirm. This is nice.

Cons:

NO Comments

2026-04-02 • via Nuitee
J
Jose Miguel • family_with_children • cl
10
Pros:

La vista de la habitación. Y era silenciosa.

Cons:

Estaba un tanto viejo en sus instalaciones.

2026-04-01 • via Nuitee
E
elpenultimo • family_with_children • cl
10
Pros:

Todo muy bien, excelente ubicación!

2026-03-31 • via Nuitee
G
Gerard • couple • es
8
Buena relación calidad precio
Pros:

Ubicacion: exelente
habitacion : exelente
Peronal : exelente

Cons:

Wifi, muy dificil de connectar, faltaria mejorar la interfaz
Desayuno caro

2026-03-30 • via Nuitee
M
Md. Zahurul • solo_traveller • bd
7
Change the carpet and furniture
Pros:

Last time staying in this hotel, that’s why booking again.

Cons:

My room is old furniture and dark color carpet

2026-03-29 • via Nuitee
A
Adrien • extended_group • fr
9
2026-03-28 • via Nuitee
S
Sabina • couple • az
10
It was very comfortable and great. We felt very welcome.
Pros:

We liked the location, pretty close to the downtown and to the subway and bus stations. Very clean and comfortable.

2026-03-28 • via Nuitee
M
MIRGULAN • family_with_children • kz
6
Pros:

Расположение самого отеля очень хорошее учитывая масштабы города все очень близко, сам персонал достаточно доброжелательный, особенно горничные всегда рады заменить вам полотенце и дополнить новой бутылкой воды пустующее место возле прикроватного стола, на ресепшене помогли заказать доставку с Таобао

Cons:

но ковролин в коридорах и внутри номеров оставляет желать лучшего очень не хватает химчистки ковролина пятна и разводы неизвестно чего по всюду, к сожалению без тапочек ходить было очень противно по этому без них никак, ну и сам ремон отеля уже видно под устал

2026-03-28 • via Nuitee
M
maurizio • solo_traveller • it
7
Buono 3 giorni passati benev
Pros:

Grande organizzata 3 ristoranti area colazione perfetta

2026-03-28 • via Nuitee