City Hotel Shanghai

Hotels
7.9 (908 reviews)
No.5-7 Shan Xi South Road , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good amenities
Cons:
Old rooms
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.6
Several reviews mention cleanliness issues, specifically in relation to the old rooms and some dirty spots.
Service
8.6
General sentiment indicates that the staff is friendly and helpful, positively mentioned in multiple reviews.
Location
8.6
Repeatedly praised for its excellent location near various attractions and amenities.
Room Quality
7.1
Many reviews note that the rooms are old and in need of renovation.
Amenities
8.1
Facilities like the pool and gym received positive comments, though some amenities may need updates.
Value for Money
8.1
Several reviews appreciated the value offered, despite some concerns about specific areas.
Food and Beverage
7.1
Feedback on breakfast varied, with specific complaints about limited options for non-Asian visitors.
Overall Experience
8
Overall experience reflects the average sentiment, balancing positive aspects with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:01

Property Description

Convenient Location and Nearby Attractions
City Hotel Shanghai is situated near major subway stations and popular shopping districts, offering guests easy access to the city's vibrant attractions.

Modern Rooms and Amenities
Guests can enjoy well-appointed rooms with contemporary decor, large windows, and essential amenities for a comfortable stay, including a minibar and flat-screen TV.

Dining Options and Leisure Facilities
With 7 dining outlets, a heated indoor pool, fitness center, sauna, and more, City Hotel Shanghai provides a diverse range of dining and leisure experiences for guests to indulge in during their stay.

To book your stay and experience the best of Shanghai, reserve now at City Hotel Shanghai.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 230 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 908 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8
E
Edin • couple • ba
4
2026-03-13 • via Nuitee
Каржавина • couple • ru
8
2026-03-13 • via Nuitee
V
Vida • solo_traveller • mx
9
Pros:

Good architecture, very comfortable room, good lighting, nice breakfast

Cons:

They didn't have bath sponge :(

2026-03-10 • via Nuitee
M
Monika • family_with_children • pl
8
Świetna lokalizacja.
Pros:

Bardzo dobra lokalizacja. Piękny widok z okna. Pokój potrzebuje odświeżenia.

2026-03-06 • via Nuitee
J
Julia • solo_traveller • at
10
2026-03-05 • via Nuitee
L
lucas • couple • fr
8
2026-02-28 • via Nuitee
D
Dmitrii • couple • ru
7
Pros:

Отель немного подуставший, но приемлемо за такую цену

2026-02-27 • via Nuitee
V
Valerie • family_with_children • fr
8
Très bon séjour , hormis le manque de wifi
Pros:

Quartier sympa,hôtel à 10 min à pied du métro
Très bonne literie

Cons:

Pas ou quasi pas de wifi

2026-02-26 • via Nuitee
A
Arina • extended_group • jp
8
Pretty good for the price, but keep in mind you will need to DiDi everywhere.
Pros:

rooms, price, breakfast

Cons:

bathroom cleanliness, wi-fi, check-in process, location - inconvenient

2026-02-26 • via Nuitee
C
CHENG • couple • cn
9
赞
Pros:

离上次住城市酒店30年了😃30年后再來，觉得维护得不错，各方面中规中矩，地理位置绝佳，比某庭某家更距性价比

Cons:

毕竟是开了30多年的老酒店，硬件条件有限，可以理解

2026-02-22 • via Nuitee
M
Miguel • solo_traveller • es
10
Pros:

Ubicación muy adecuada, un personal muy atento y profesional. Sin duda repetiré.

2026-02-13 • via Nuitee
H
Hoshor • solo_traveller • us
10
Pros:

Location was great. Fully equipped gym. Quiet. Great, speedy housekeeping services. Couple waters provided. Refrigerator and kettle. Definitely recommend and return. Oh and water bottle filler in gym.

2026-02-12 • via Nuitee
A
Agshin • couple • az
10
Iyiydi chok iyi konum harika
Pros:

Hrsheyi

2026-02-09 • via Nuitee
T
TOMOKO • solo_traveller • jp
8
2026-02-09 • via Nuitee
A
Agshin • couple • az
10
2026-02-09 • via Nuitee
S
Semih • couple • tr
4
2026-01-31 • via Nuitee
S
Semih • couple • tr
4
2026-01-31 • via Nuitee
A
aaa • extended_group • kr
6
2026-01-29 • via Nuitee
B
Boon Yang • couple • nz
8
2026-01-29 • via Nuitee
R
Richards • couple • us
9
2026-01-29 • via Nuitee