City Hotel Shanghai

Hotels
7.9 (992 reviews)
No.5-7 shaanxiRd(S),Shanghai , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good amenities
Cons:
Old rooms
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.6
Several reviews mention cleanliness issues, specifically in relation to the old rooms and some dirty spots.
Service
8.6
General sentiment indicates that the staff is friendly and helpful, positively mentioned in multiple reviews.
Location
8.6
Repeatedly praised for its excellent location near various attractions and amenities.
Room Quality
7.1
Many reviews note that the rooms are old and in need of renovation.
Amenities
8.1
Facilities like the pool and gym received positive comments, though some amenities may need updates.
Value for Money
8.1
Several reviews appreciated the value offered, despite some concerns about specific areas.
Food and Beverage
7.1
Feedback on breakfast varied, with specific complaints about limited options for non-Asian visitors.
Overall Experience
8
Overall experience reflects the average sentiment, balancing positive aspects with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:01

Property Description

Convenient Location and Nearby Attractions
City Hotel Shanghai is situated near major subway stations and popular shopping districts, offering guests easy access to the city's vibrant attractions.

Modern Rooms and Amenities
Guests can enjoy well-appointed rooms with contemporary decor, large windows, and essential amenities for a comfortable stay, including a minibar and flat-screen TV.

Dining Options and Leisure Facilities
With 7 dining outlets, a heated indoor pool, fitness center, sauna, and more, City Hotel Shanghai provides a diverse range of dining and leisure experiences for guests to indulge in during their stay.

To book your stay and experience the best of Shanghai, reserve now at City Hotel Shanghai.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 230 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 992 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8
P
Pinkyy76 • solo_traveller • es
8
Pros:

Ubicación excelente

2026-05-09 • via Nuitee
M
Mohammad • couple • sa
10
Great reception stuff night shift
Pros:

Location

Cons:

Old

2026-05-09 • via Nuitee
M
MICHEL • family_with_children • fr
8
tres agréable séjour, merci
Pros:

La propreté, les changements de draps et serviettes régulièrement, la qualité de la literie, le confort des chambres, la bonne situation de l'hotel, la qualité du buffet petit dejeuner, tres diversifié et de qualité, l'amabilité du personnel, tous de qualité,

Cons:

Une chaine de télévision francaise, une meilleure information sur la consommation de l'eau par exemple, Une meilleure explication de l'accès à la piscine ou à la salle de sport, un accès à la Wifi de meilleure qualité, le manque de dialogue en anglais ou français,

2026-05-09 • via Nuitee
M
Ming • couple • us
9
Pros:

Good location

Cons:

I like it, but the bathroom need improvement.

2026-05-09 • via Nuitee
G
Gregoire • solo_traveller • fr
9
2026-05-08 • via Nuitee
N
Nina • solo_traveller • fr
10
Pros:

Absolument tout, rien à redire

Cons:

...

2026-05-07 • via Nuitee
G
godwin • couple • au
8
Pros:

地理位置，交通方便。

2026-05-06 • via Nuitee
M
Myra Farrell • solo_traveller • au
10
Pros:

Excellent breakfast, close to public transport, very helpful staff and good size rooms, never ending water supply. Great swimming pool, very quiet with a great city view. My second stay, it is now my preferred place for visits to Shanghai.

2026-05-05 • via Nuitee
G
Giulia • solo_traveller • it
10
2026-05-04 • via Nuitee
M
minkyu • couple • kr
10
2026-05-04 • via Nuitee
S
Solomon • solo_traveller • nz
8
Pros:

Cleanliness, value for money, location

2026-05-04 • via Nuitee
Y
Yousif atoo • family_with_children • nl
8
Pros:

Meer restaurants in buurt

2026-05-04 • via Nuitee
L
Larisa • couple • ru
8
Хороший вариант для коротких путешествий
Pros:

Отель расположен близко к центру, на такси можно было добраться до любой локации очень быстро. Удобные кровати и мягкие подушки, хорошо высыпались.

Cons:

Старая деревянная мебель, в душе протекала вода за стеклянные перегородки

2026-05-02 • via Nuitee
R
Ru Song • extended_group • nl
8
2026-04-30 • via Nuitee
G
Gonçalo • couple • pt
10
Excelente
Pros:

Tudo

Cons:

Nada

2026-04-30 • via Nuitee
G
Gonçalo • couple • pt
10
Exelente
Pros:

Tudo

Cons:

Nada

2026-04-30 • via Nuitee
R
Roberta • solo_traveller • it
9
Pros:

Rapporto qualità prezzo, posizione

Cons:

Wi-Fi funzionante solo nella lobby

2026-04-29 • via Nuitee
M
margherita • extended_group • it
8
Shanghai mordi e fuggi.
Pros:

La posizione. La colazione con non molta scelta ma si trovava il dolce e il salato. Accessori in camera ok.

Cons:

La struttura è vecchia e anche i mobili e la doccia un po’ nera.

2026-04-28 • via Nuitee
Z
Zhao Feng Jansen • couple • se
9
2026-04-27 • via Nuitee
J
Joel • extended_group • nz
7
2026-04-25 • via Nuitee