City Hotel Shanghai

Hotels
7.9 (908 reviews)
No.5-7 Shan Xi South Road , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good amenities
Cons:
Old rooms
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.6
Several reviews mention cleanliness issues, specifically in relation to the old rooms and some dirty spots.
Service
8.6
General sentiment indicates that the staff is friendly and helpful, positively mentioned in multiple reviews.
Location
8.6
Repeatedly praised for its excellent location near various attractions and amenities.
Room Quality
7.1
Many reviews note that the rooms are old and in need of renovation.
Amenities
8.1
Facilities like the pool and gym received positive comments, though some amenities may need updates.
Value for Money
8.1
Several reviews appreciated the value offered, despite some concerns about specific areas.
Food and Beverage
7.1
Feedback on breakfast varied, with specific complaints about limited options for non-Asian visitors.
Overall Experience
8
Overall experience reflects the average sentiment, balancing positive aspects with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:01

Property Description

Convenient Location and Nearby Attractions
City Hotel Shanghai is situated near major subway stations and popular shopping districts, offering guests easy access to the city's vibrant attractions.

Modern Rooms and Amenities
Guests can enjoy well-appointed rooms with contemporary decor, large windows, and essential amenities for a comfortable stay, including a minibar and flat-screen TV.

Dining Options and Leisure Facilities
With 7 dining outlets, a heated indoor pool, fitness center, sauna, and more, City Hotel Shanghai provides a diverse range of dining and leisure experiences for guests to indulge in during their stay.

To book your stay and experience the best of Shanghai, reserve now at City Hotel Shanghai.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 230 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 908 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8
M
Miguel • solo_traveller • es
10
Pros:

Ubicación muy adecuada, un personal muy atento y profesional. Sin duda repetiré.

2026-02-13 • via Nuitee
H
Hoshor • solo_traveller • us
10
Pros:

Location was great. Fully equipped gym. Quiet. Great, speedy housekeeping services. Couple waters provided. Refrigerator and kettle. Definitely recommend and return. Oh and water bottle filler in gym.

2026-02-12 • via Nuitee
T
TOMOKO • solo_traveller • jp
8
2026-02-09 • via Nuitee
A
Agshin • couple • az
10
Iyiydi chok iyi konum harika
Pros:

Hrsheyi

2026-02-09 • via Nuitee
A
Agshin • couple • az
10
2026-02-09 • via Nuitee
S
Semih • couple • tr
4
2026-01-31 • via Nuitee
S
Semih • couple • tr
4
2026-01-31 • via Nuitee
A
aaa • extended_group • kr
6
2026-01-29 • via Nuitee
R
Richards • couple • us
9
2026-01-29 • via Nuitee
B
Boon Yang • couple • nz
8
2026-01-29 • via Nuitee
M
Maryam • solo_traveller • de
6
2026-01-29 • via Nuitee
M
maimi • couple • jp
7
2026-01-28 • via Nuitee
D
Dijkhuizen • couple • nl
7
2026-01-28 • via Nuitee
N
natale • extended_group • de
6
Economico ma non lo riprenoterei
Pros:

La hall dell’hotel è bella ed accogliente. L’hotel ha diversi piani che offrono una bella vista della città. Il prezzo é competitivo

Cons:

L’hotel necessita una ristrutturazione. Le stanze sono un po vecchie. La prima stanza che mi è stata data aveva un forte odore di fogna. Dopo averne parlato me ne hanno subito offerto un altra che era in migliori condizioni.
Hotel non molto vicino ad una fermata della metro (la più vicina dista 15 minuti a piedi).
Wifi pessimo

2026-01-26 • via Nuitee
T
Timo • couple • at
7
2026-01-26 • via Nuitee
M
Madi • couple • kz
8
2026-01-25 • via Nuitee
L
Lucas • couple • br
10
Pros:

Nice hotel with good amenities.

Cons:

The subway is actually over 10 minutes walking, I booked because it said the station was within a few hundred meters but in reality was more than a km away.

2026-01-24 • via Nuitee
S
Sherbek • family_with_children • uz
10
Pros:

Места, локация

2026-01-23 • via Nuitee
M
MotCN • couple • th
10
Pros:

เกือบทุกอย่าง

Cons:

อยากให้มีฮีทเตอร์ และแอร์ปรับอุณหภูมิได้

2026-01-22 • via Nuitee
R
RAHUL • solo_traveller • ae
6
2026-01-21 • via Nuitee