Days Inn by Wyndham Ozark Springfield

The staff didn’t return my lost item was told the housekeeper took it home

The way the Male owner spoke to guest, acted like he didn't understand English and was rude to the workers. MANAGEMENT Owner WAS VERY VERY RUDE, breakfast was very limited if not gone in 1 hour and times given were 6-9am. Pool opened at 10am daily. That's very late.

Hot water was luke warm, toilet seat broke before we got there, woke up with bites, could not find any staff after we checked in. Looked for staff to get clean towels and trash emptied. There was never anyone at front desk even at checkout just a sign that said checkout keys here. Also breakfast was very disappointing.

The breakfast was not really a breakfast.

Our bedding never got changed we had to take out our own trash to the dumpster we didn't have bath towels when we arrived we had to let the house keepers know that we had no bath towels the breakfast was ok if ur a kid with just cold cereal, milk, juice, fresh fruit and bread, butter and jelly the only adult thing they had for breakfast was the coffee it smelled like drugs in certain areas of the hallways

Worst breakfast ive ever seen and ive spent a lot of times on the road as a business traveler. It consisted of hard "boiel" (spelt that way) eggs, a 3rd of a loaf of white bread, some bananas, cereal, a bowl of cheap peanut butter crackers. No meat,hot eggs,waffles, muffins,bagels. Anything!

The side entrance’s glass door was busted and tapped up, people working on several cars in the parking lot. Trash dumped everywhere.

As I was loading up my car, (9:40 am) to leave, management turned off the key card to my room. Upon getting to the front desk I told the manager
What had happened, he looks at me and shakes his head and asked me if I know what time checkout is because that is why this card doesn’t work anymore. I tell him it’s not even 10 o’clock checkouts at 11. Then he made a big deal about reprogramming my key to finish loading my car. I’ll never be back. As a solo female traveler this is not safe

Supposed to be non smoking but someone was smoking each night
Someone was propping open the door
Called front desk and no one answered

The breakfast was not adequate and coffee was watered down. The pool could have been cleaner and it would have been nice to have towels in the pool area instead of having to go to the front desk and ask. The room was not as clean as we would have liked. The towels and washcloths were not restocked. When we asked for more blankets we were given 2 for our family of 6 so we had to go buy a blanket from the store and use blankets we had brought so everyone would have a blanket to sleep with.

Very limited breakfast. Cereal (X2), boiled eggs, bread for toast, butter and grape jelly.
Couldn’t find how to turn hot tub on.

Some guest was going around knocking on doors and running during the day