Bismarck Hotel and Conference Center

Hotels
RocketFuel (FR)
6.8 (893 reviews)
800 South 3rd Street , Bismarck , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
Unclean rooms
Overpriced
Limited food options
Room quality issues

Categories

Cleanliness
5.26
Many mentions of unclean rooms with hair and stains.
Service
9.23
Staff was described as friendly and accommodating.
Location
9.77
Convenient location with close proximity to airport.
Room Quality
6.22
Rooms were often described as worn and in need of maintenance.
Amenities
6.25
Limited amenities, with mentions of broken equipment and lack of breakfast.
Value for Money
5.21
Perceived as overpriced with extra fees and poor conditions.
Food and Beverage
4.76
Insufficient breakfast options and additional charges for basic services.
Overall Experience
7.73
Mixed feelings; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:23

Property Description

Luxurious Amenities
Experience the thrill of our on-site casino, rejuvenate in our indoor pool with a waterslide, and indulge in delicious cuisine at our restaurant.

Convenient Location
Adjacent to Kirkwood Plaza Shopping Center, our hotel offers easy access to shopping, dining, and local attractions like the North Dakota State Capitol and the Missouri River.

Comfortable Accommodations
Relax in our well-appointed guest rooms featuring free WiFi, cable TV, coffee-making facilities, and more. Book your stay now for a memorable experience at Bismarck Hotel and Conference Center.

Important information:

Please be advised the airport shuttle runs from 5:00 h until 24.00 h daily. If arriving or departing after 24.00 h guests must call the hotel to arrange another mode of transportation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIS

Location

Guest Reviews

6.8
Based on 893 reviews
Cleanliness: 5.26
Service: 9.23
Location: 9.77
Room Quality: 6.22
Amenities: 6.25
Value for Money: 5.21
Food and Beverage: 4.76
Overall Experience: 7.73
C
Cole family_with_children us
1
Cons:

The hotel was over booked and I can’t get with customer service to get a refund

2026-05-14 via Nuitee
T
Troy solo_traveller us
8
Pros:

Nice rooms comfy beds

Cons:

I didnt get the balcony room i booked

2026-05-14 via Nuitee
J
Jasmine solo_traveller us
1
Pros:

I am waiting for a refund because they canceled my room because they didn’t acknowledge that they had $100 accidental fee

2026-05-12 via Nuitee
B
Blake solo_traveller us
5
Pros:

The bar staff where really nice. Kids likes the pool area with the water slides. There was a microwave and mini fridge in the room.

Cons:

Front desk staff did not direct us to where our room was. (the place is big and we had never been there) The housekeeping staff left laundry carts out and rooms open all night. They disappeared. We ran out of towels both in the room and at the pool. Beds are super firm. They would not give my cousin the block room rate for the wedding we were there for so she paid double what we did. The police were there all night the first night with people partying and be disrespectful and loud and no one did anything about it. Rooms need updating. The lighting sucked everywhere.

2026-05-11 via Nuitee
T
Todd family_with_children us
3
2026-05-07 via Nuitee
J
John solo_traveller us
1
Pros:

Location is good

Cons:

No air working in room. Charged incorrectly

2026-05-04 via Nuitee
L
Laurie couple us
1
I will never stay again
Pros:

The location

Cons:

The appearance of the room, no cleaning person came to our room during our stay

2026-05-03 via Nuitee
J
James family_with_children us
2
Josh was very understanding and wants to make sure the guests stay is the best.
Pros:

Speaking with the manager after dealing twice with the front desk staff. Maintenance was quick to respond to our AC problem we had in our room twice. The bar was nice to go and relax and play slots. Motel was located in a great location to surrounding things.

Cons:

Poor front desk staff, wasn’t accommodating, breakfast was horrible, room wasn’t cleaned prior to us checking in, AC kept breaking down, had to get our own towels from the cart because staff didn’t come daily to clean or grab trash.

2026-04-30 via Nuitee
K
Kathleen family_with_children us
3
Inconvenient.
Cons:

Elevators were not working randomly everyday, we were there for 3 days. Very bad smell in the area we were located. TV had to be constantly reset as it would not work. No phones in the rooms to call front desk, I had to google the hotel to find a number to call to ask questions.

2026-04-28 via Nuitee
S
Stephanie extended_group us
1
Price vs. Expectations : disappointed
Pros:

The staff was friendly!

Cons:

The pool area so so gross!
The rooms not fully clean ie: bathroom, items left behind dressers, and doors didn’t securely lock.

2026-04-27 via Nuitee
C
Christopher couple us
7
Good
Pros:

Location ,breakfast,water slide and pool , conference rooms

2026-04-27 via Nuitee
R
Rochelle couple us
10
2026-04-27 via Nuitee
L
Lacey couple us
1
When checking in the air didn’t work we called the front desk 5 or 6 times finally at 1030 we had to run across the stre
Cons:

Everything :(

2026-04-26 via Nuitee
D
Dillon couple us
10
2026-04-25 via Nuitee
K
Kari couple us
1
I wanted what I paid for which was a KING bed
Pros:

It was clean

Cons:

I paid for a king which was more expensive on booking and they put me in a double bed room.

2026-04-25 via Nuitee
L
Lisa couple us
10
2026-04-24 via Nuitee
V
Von solo_traveller us
10
2026-04-24 via Nuitee
D
Daniel solo_traveller us
8
Pros:

The staff is always friendly and accommodating
I always enjoy my stay

Cons:

Nothing

2026-04-22 via Nuitee
A
Angela family_with_children us
9
Great halfway point for our family
Pros:

It was quiet when we were there. We had the whole pool area to ourselves.

Cons:

Lots of renovations to update but it didn’t interfere with good night’s rest.

2026-04-22 via Nuitee
M
Marie solo_traveller us
7
got lost twice trying to find my room
2026-04-20 via Nuitee