Grand Hotel Tijuana

Hotels
8.9 (2274 reviews)
Boulevard Agua Caliente 4500 Colonia Aviación , Tijuana , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Great location
Plenty of amenities
Cons:
Unfriendly staff in VIP
Low water pressure

Categories

Cleanliness
9.04
The room was super clean and the bathroom impeccable.
Service
8.51
While some reviews mention good service, the reception staff was noted to be unprofessional.
Location
9.55
Excellent location, close to all necessary places.
Room Quality
9
Comfortable beds and a spectacular view of the golf course.
Amenities
9.03
Great hotel with lots of amenities available.
Value for Money
8.99
Suitable value for the services provided.
Food and Beverage
8.04
Happy Hour food was below expectations compared to others.
Overall Experience
9.01
Overall a very enjoyable stay, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:11

Property Description

Convenient Location
Situated just a 10-minute drive from Tijuana Airport, the US Border, and the city centre, Grand Hotel Tijuana offers the perfect base for exploring the area.

Modern Amenities
The hotel provides spacious rooms with free Wi-Fi, air conditioning, cable TV, and a sofa for relaxation. Guests can also take advantage of the outdoor swimming pool, gym, and on-site restaurant.

Leisure Options
Enjoy a refreshing drink at the 4-500 Bar or the poolside bar during the summer months. Additionally, being located next to the Campestre de Tijuana Sports Complex offers guests easy access to recreational activities.

Book your stay at Grand Hotel Tijuana for a comfortable and convenient experience.

Important information:

Smoking in any unit will incur an additional charge of 300 USD or 5,000 MXN.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, May 25, 2026 until Mon, Jun 1, 2026
Swimming pool: Closed from Mon, Jun 1, 2026 until Fri, Jun 5, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 20 per day.

Location

Guest Reviews

8.9
Based on 2274 reviews
Cleanliness: 9.04
Service: 8.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.01
J
Jean A. extended_group us
4
Disappointed that I spent so much, the appearance of the place is magnificent, but that tanked my e.
Pros:

When I initially booked my reservation, it said breakfast was included. When I arrived at the property and went to breakfast, I was told I needed to upgrade my reservation in order for it to include breakfast. Which costed me more money. I’m planning to write a formal complaint and make a formal refund request.

Cons:

Having to pay in addition to what I had already paid. Finding roaches in places there shouldn’t be. My account was charged in addition to me giving permission. That’s unacceptable.

2026-05-30 via Nuitee
F
Flavia solo_traveller us
1
This is NOT a grand hotel
Pros:

The buffet for breakfast was good but expansive, the offer sushi and it was dry, the pool next to breakfast was empty, very disappointment for someone traveling with kids

Cons:

We are looking for a nice hotel to stay with kids, the pool pictures of this place shows a very nice pool area. When we arrive the pool was empty without real date to open, I tried to ask the manager for something that I could do with kid. He couldn't be careless dont even knowing what to recommend around or try anything to help the situation.
The parking for guesses are charging over and over every time you need to get out. Couldn't them charge the room a price that include parking?!?
Our room was missing pillows for the sofa and basic things.
They build a big building and think by that they could call it a "grand hotel". Grand building but small, careless and expensive service, that's what they are.

2026-05-28 via Nuitee
A
ARMANDO family_with_children us
10
2026-05-28 via Nuitee
W
Wendy couple us
5
Pros:

Clean

Cons:

I travel with my 2 children and Pool was out of service,

2026-05-27 via Nuitee
R
Rodriguez solo_traveller us
10
2026-05-27 via Nuitee
A
Alejandro solo_traveller mx
7
Pros:

Lo Mejor... Instalaciones, ubicacion, internet, servicios, capacidad.

Cons:

Lo Malo... atencion al cliente, acabados lisos y resbalosos en sanitario, pantalla mal ubicada en habitaciones..

2026-05-27 via Nuitee
A
Andy solo_traveller us
9
2026-05-26 via Nuitee
C
Cynthia family_with_children us
10
2026-05-26 via Nuitee
J
José Gutiérrez Hernandez extended_group mx
9
Pros:

El hotel se encuentra en una ubicación excelente, cerca de plazas comerciales y restaurantes lo cual da variedad de opciones. Cuenta con servicio de valet parking al llegar y las habitaciones ofrece una vista a la ciudad o al campo de golf.
El gimnasio cuenta con equipo suficiente para entrenar, más equipado que otros hoteles de negocios.

2026-05-25 via Nuitee
E
Elizabeth solo_traveller us
10
2026-05-24 via Nuitee
T
Tiffany couple us
1
2026-05-21 via Nuitee
G
George couple us
10
2026-05-20 via Nuitee
A
Arturo solo_traveller mx
8
According to my expectations
Pros:

Location and view

Cons:

Room layout

2026-05-15 via Nuitee
R
Ricardo couple us
10
Grand experience
Pros:

I enjoyed my the view that my room had. The breakfast buffet was amazing. The pool and jacuzzi were also very nice. The staff were very friendly and helpful whenever we had questions.

2026-05-13 via Nuitee
G
Guillermo solo_traveller us
9
2026-05-11 via Nuitee
J
Javier solo_traveller us
9
Coming back
Pros:

The view of the golf course.
Very comfortable pillows.
Good size rooms.
Big windows.

Cons:

Nothing to really complain

2026-05-11 via Nuitee
M
Matt solo_traveller us
10
2026-05-11 via Nuitee
E
Edgar couple us
10
2026-05-10 via Nuitee
M
Mireya couple mx
10
Pros:

Todo es excelente!!

Cons:

Tuvimos una experiencia muy horrible en febrero, nos asignaron la habitación 2007 porque nos asustaron, ruidos en el clóset y no me dejaron dormir a mi hermana la estaban asfixiándo, fue horrible, después volvimos a ir y nos volvieron asignar la misma habitación la cual no aceptamos nos la cambiaron y todo bien, gracias x su excelente servicio!!!

2026-05-09 via Nuitee
S
Samantha solo_traveller us
10
2026-05-08 via Nuitee