Grand Hotel Tijuana

Hotels
8.9 (2280 reviews)
Boulevard Agua Caliente 4500 Colonia Aviación , Tijuana , mx

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Great location
Plenty of amenities
Cons:
Unfriendly staff in VIP
Low water pressure

Categories

Cleanliness
9.04
The room was super clean and the bathroom impeccable.
Service
8.51
While some reviews mention good service, the reception staff was noted to be unprofessional.
Location
9.55
Excellent location, close to all necessary places.
Room Quality
9
Comfortable beds and a spectacular view of the golf course.
Amenities
9.03
Great hotel with lots of amenities available.
Value for Money
8.99
Suitable value for the services provided.
Food and Beverage
8.04
Happy Hour food was below expectations compared to others.
Overall Experience
9.01
Overall a very enjoyable stay, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:11

Property Description

Convenient Location
Situated just a 10-minute drive from Tijuana Airport, the US Border, and the city centre, Grand Hotel Tijuana offers the perfect base for exploring the area.

Modern Amenities
The hotel provides spacious rooms with free Wi-Fi, air conditioning, cable TV, and a sofa for relaxation. Guests can also take advantage of the outdoor swimming pool, gym, and on-site restaurant.

Leisure Options
Enjoy a refreshing drink at the 4-500 Bar or the poolside bar during the summer months. Additionally, being located next to the Campestre de Tijuana Sports Complex offers guests easy access to recreational activities.

Book your stay at Grand Hotel Tijuana for a comfortable and convenient experience.

Important information:

Smoking in any unit will incur an additional charge of 300 USD or 5,000 MXN.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 2, 2026 until Mon, Jun 8, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 20 per day.

Location

Guest Reviews

8.9
Based on 2280 reviews
Cleanliness: 9.04
Service: 8.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.01
S
Shafiqullah • couple • us
10
2026-06-28 • via Nuitee
K
Karen • family_with_children • us
10
2026-06-27 • via Nuitee
D
David Ignacio • solo_traveller • mx
9
2026-06-27 • via Nuitee
M
Mercedes • couple • us
8
The front desk agents needs more hospitality services.
Pros:

The property is not bad, but needs more cleaning details and maintenance.

Cons:

The convenience stay closed to the doctor’s appointments, good locations and everything is close by.

2026-06-24 • via Nuitee
S
susana • extended_group • us
1
Horrible unpleasant will never go back
Pros:

Sorry but nothing was great or nice…

Cons:

Did not like the property, the room we got was outdated, dusty, phone didn’t work, sheets looked old, we had 4 people in our room with only 2 towels, never got explained about the parking and the cost, elevator was not working had to use employee elevator, we can hear the noise and talking of the next room, customers service was horrible, never would go back would love our money back

2026-06-22 • via Nuitee
R
Rudy • solo_traveller • us
10
2026-06-22 • via Nuitee
D
Dulce • family_with_children • us
10
2026-06-22 • via Nuitee
M
Margarita • couple • us
10
Excelente
Pros:

Todo

Cons:

Todo muy bien

2026-06-22 • via Nuitee
U
Uises • couple • us
10
2026-06-21 • via Nuitee
B
Brenda Viridiana • solo_traveller • mx
10
2026-06-20 • via Nuitee
A
Alex • family_with_children • us
8
2026-06-18 • via Nuitee
J
Juan Pablo • extended_group • mx
5
buena
Cons:

Tienen todo el invierno para hacerle mantenimiento a la alberca y se la hacen en pleno verano cuando voy. La alberca fue la razon por la cual reserve en ese hotel

2026-06-18 • via Nuitee
J
JOSE JESUS • solo_traveller • us
10
Pros:

Cleanliness

Cons:

Check at 3pm check out at 11am

2026-06-17 • via Nuitee
B
Bell • solo_traveller • us
8
2026-06-16 • via Nuitee
A
Aleyda • couple • us
6
No well, true assistance no accommodations for my mother
Pros:

At the center of everything

Cons:

Our room was not stocked with bath towels, and towels bathroom towel towels. I did not like that. My mother was in a wheelchair and they gave us a very high altitude. No Walter assistance bedroom.

2026-06-16 • via Nuitee
A
Alejandra • family_with_children • us
9
Pros:

Si, todo bien.

Cons:

En ningun hotel me habian pedido deposito, solo pagaba el costo de la reservación.

2026-06-12 • via Nuitee
L
Leticia Fernanda • solo_traveller • mx
8
2026-06-10 • via Nuitee
J
Julio JR • couple • us
9
Pros:

Rooms are very clean

Cons:

No water bottles

2026-06-10 • via Nuitee
R
Raul • solo_traveller • mx
10
Alberca techada
Pros:

El personal y las instalaciones

2026-06-10 • via Nuitee
S
Stuardo • family_with_children • us
10
Pros:

Location is perfect

2026-06-09 • via Nuitee