Crowne Plaza Virginia Beach Town Center by IHG

Hotels
IHG
10 (88 reviews)
4453 Bonney Rd, Virginia Beach, Virginia, 23462 , Virginia Beach , US

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Picnic area
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good amenities
Cons:
Poor food quality
Maintenance issues
Humidity in rooms

Categories

Cleanliness
10
Multiple reviews highlight clean rooms, but issues with humidity and maintenance noted.
Service
10
Staff received praise for being friendly and helpful, although some negative experiences were noted.
Location
10
Proximity to restaurants and venues mentioned positively, but some were disappointed with distance to the beach.
Room Quality
10
Rooms were described as clean but with some issues like humidity and maintenance concerns.
Amenities
10
Overall amenities were appreciated, but specific items like microwaves and toothpaste were lacking.
Value for Money
10
Some guests felt the price was not justified given the issues experienced.
Food and Beverage
10
Food quality received significant criticism with guests reporting terrible dining experiences.
Overall Experience
10
Mixed feelings with notable positives and significant critiques primarily related to food and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:29

Property Description

Luxurious Amenities
Indulge in the 24-hour health club, indoor pool, and complimentary wireless internet access for a relaxing stay.

Dining and Entertainment
Enjoy dinner at Aqua Lounge or opt for room service. Start your day with a delicious breakfast and unwind at the hotel's bar/lounge.

Convenient Location
Located at the heart of Virginia Beach, explore nearby attractions like Lynnhaven House and Nauticus National Maritime Center.

To experience luxury and leisure in the heart of Virginia Beach, book your stay at Crowne Plaza Virginia Beach Town Center now.

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

10
Based on 88 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Christopher family
8
Pros:

Staff was nice, room phone did not work. Let me have a late check out.

2025-10-07 via Nuitee
R
Ross
6
Pros:

Room was clean pillows were hard as a rock. Ac didn’t work so great

2025-10-01 via Nuitee
C
Clifton friends
10
Pros:

Get stay

2025-09-28 via Nuitee
W
WARREN
10
Pros:

Every thing was wonderful will recommend very highly

2025-09-22 via Nuitee
J
Jeff
10
Pros:

Great place to stay and Dee was an amazing bartender. Had such a great time.

2025-09-22 via Nuitee
M
Melanie
6
Don’t eat the food there
Pros:

The food at the restaurant was not edible and we were not offered discount or for the uneaten meals to be removed from the bill when we informed the server. We paid full price for food we did not eat. I also ordered a cocktail that tasted like they mixed it in a shaker they had used for a very different cocktail, it was terrible and when they remade it it was the same. A dirty martini shouldn’t taste like mint. We ordered door dash instead. You can hear everything going on in the hallways very clearly so I assume everyone could hear us as well. We asked for towels for our room and none were sent until we asked 2 more times. Maybe they are understaffed but it’s pretty inexcusable to not offer to fix the food situation.

2025-09-14 via Nuitee
T
Tayler
10
Pros:

Everything was great. Thank you

2025-09-14 via Nuitee
N
Nicholas family
4
Pros:

The bathroom door did not close and there was a light on all night that we could not turn off. We called the front desk and they were not interested in helping. I would like a refund.

2025-09-14 via Nuitee
P
Pamela
8
CC
Pros:

Everything was good in the room except the convenience of a microwave and a towel racks to hang your towel. The room and the bedding was clean. It was an enjoyable stay.

2025-09-14 via Nuitee
T
Tina
10
Pros:

Clean room, Staff was friendly! Close proximity to restaurants and concert venues.

2025-09-14 via Nuitee
C
Crystal friends
10
Pros:

Clean and great staff!

2025-09-09 via Nuitee
V
Verified traveler
10
Comfortable Overnight Recharge
Pros:

Only a quick stop but hotel was clean and staff very helpful after a long day of travel. Slept well in a very comfortable bed, and pleased with a great shower and towels the next morning!

2025-09-07 via Nuitee
H
Henry friends
8
Pros:

Very quiet. We got a good night’s sleep in the clean, comfortable beds. Staff was very helpful in letting us park our rare and valuable collector car under the canopy where they could keep an eye on it from the front desk.

2025-09-03 via Nuitee
J
James
4
Need improvements
Pros:

The gym had rusted machines. Did not have toothpaste the room did not even have a microwave. The staff was friendly. However, the gym had good equipment. Just needs to be taken care of better rooms. Need to have microwaves wouldn’t mind staying there if the price was lower, but definitely not worth the price that was charged.

2025-09-02 via Nuitee
G
Gemma
6
tired looking as was I
Pros:

It was an average visit to an average and slightly tired looking hotel. While room had clearly been updated in the last 10-15 years the finishing or maintenance was lacking particularly in the bathroom

2025-09-02 via Nuitee
C
Carey partner
10
Pros:

Great people!

2025-09-01 via Nuitee
A
Amanda M
8
Pros:

Overall the place is suitable for my needs.. However, between the toilet running constantly, the bathroom fan, and the air conditioner.. I found it very hard to sleep..

2025-08-26 via Nuitee
I
Ibrahim partner
8
Pros:

nice. area is okay

2025-08-24 via Nuitee
A
Andy
10
Pros:

I have been staying here off and on for the past several years; the renovations have done are great!

2025-08-21 via Nuitee
K
Kaylee partner
10
Pros:

very clean. only complaint was the room was very humid no matter how low the air conditioning temperature was set

2025-08-18 via Nuitee