Best Western East Towne Suites

Hotels
Best Western
8 (488 reviews)
4801 Annamark Drive , Madison , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Cleanliness issues
Room condition
Pool availability

Categories

Cleanliness
7.58
Some cleanliness issues reported, but overall standard quality.
Service
8.55
Staff were friendly and accommodating, providing good service.
Location
9.09
Great location, walkable to several restaurants and shopping.
Room Quality
7.04
Room felt dated and had issues, but spacious with a nice layout.
Amenities
7.57
Pool not available during stay, affecting the experience.
Value for Money
8.03
Hotel was affordable, but some issues noted relative to cost.
Food and Beverage
8.08
Breakfast was well-received, adding to the overall value.
Overall Experience
8.05
Decent stay overall, with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:39

Property Description

Convenient Location near University of Wisconsin – Madison

Luxurious Suites with Modern Amenities

Relaxing Indoor Pool and Fitness Center

Experience comfort and convenience at Best Western East Towne Suites. Each suite is equipped with premium amenities including a flat-screen TV, microwave, and refrigerator. Start your day with a complimentary hot breakfast before exploring nearby attractions like Olbrich Botanical Gardens. Unwind in the indoor pool and hot tub or maintain your workout routine at the 24-hour fitness center. With a free airport shuttle and business center, our hotel caters to all your needs. Book now for a memorable stay in Madison.

Important information:

Please note taxes are not included in the rates and will be applied. Taxes apply even in the event of a cancelation.

Shuttle services run from 06:00 through 23:00. Airport shuttle arrangements must be made at least 24-hours in advance.

Guests must contact hotel directly before arriving with pets.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 488 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
D
David solo_traveller us
8
Short and suite.
Pros:

The roof was comfy, wish it didn't have carpet but overall felt clean. TV wouldn't work and got locked out of the cable but internet made up for it and I used my laptop to entertain myself.

Cons:

Carpet on the room was not clean. TV didn't work.

2026-03-03 via Nuitee
K
Kelly family_with_children us
8
Pros:

Great location, everywhere was pretty easy to get to from here. Great value for the price. Didn't use the pool but it looked nice. Appreciate free breakfast.

Cons:

Floors, bedding and bathroom were all clean. Walls looked dirty and a lot of repairs have been made but not very well. When rooms around us flushed their toilets it was very loud for a minute.

2026-03-02 via Nuitee
E
expo solo_traveller de
7
Overnightstay am Flughafen
Pros:

Betten OK, Zimmer mit MW, Keurig und KS, Badzimmer mit allen Flüssigkeiten, Dusche mau, geht gerade noch so,
Vekehrslärm erträglich, zum Flughafentransport wird einem ein Uber gerufen.

Cons:

Wie so oft schlechte Wandisolierung, man muss mit entsprechender Komforteinbuße in der Nacht die Heizung laufen lassen.

2026-02-28 via Nuitee
H
Harold couple us
9
Pros:

How quiet it was

2026-02-24 via Nuitee
N
Nicholas family_with_children us
7
Cons:

Shower's water pressure was atrocious.

2026-02-22 via Nuitee
4
413jennifere Friends getaway River Falls, Wisconsin
2
DO NOT STAY HERE
Pros:

Cigarette smoke smell in room. Had to keep window open and bathroom fan on to help with the smell during our 2 night stay. Police on site multiple times. Drug dealers arrested during our stay. Strangers knocking on my door in the middle of the night screaming obscenities. Mold in bathroom. Breakfast was fantastic.

2026-02-16 via Tripadvisor
D
Davron family_with_children us
10
Pros:

Everything was nice

Cons:

N/A

2026-01-28 via Nuitee
S
Susan couple us
8
2026-01-28 via Nuitee
X
xpress family_with_children us
9
Pros:

Location

Cons:

All good.

2026-01-27 via Nuitee
D
Danielle couple us
8
Pros:

Very comfortable and nice sized room!

Cons:

The pool was closed and it was freezing in there!

2026-01-24 via Nuitee
K
Kayla couple us
8
2026-01-20 via Nuitee
J
Jonathan Cristopher solo_traveller cl
4
No lo se
Pros:

Buen desayuno pero todos los dias lo mismo

Cons:

3 dias sin aseo en la habitación y la atención de conserje deja bastante que desear, el tipo le preguntaban algo y se notaba la molestia en su cara y comportamiento.

2026-01-19 via Nuitee
K
Kelly family_with_children us
10
Pros:

quiet, clean and close to many amenities

2026-01-19 via Nuitee
K
Kyle family_with_children us
10
Clean and spacious
Pros:

Room was spacious. Everything was super clean. Coin laundry in the building was SO helpful to have. Breakfast was amazing. Breakfast attendant was at the top of his game. Great location and good value.

2026-01-19 via Nuitee
T
Tantynita solo_traveller us
1
Poor hotel
Pros:

Nothing at all the WiFi is terrible and the workers steals money off your card I still haven’t received my money back

2026-01-19 via Nuitee
D
Denise family_with_children us
1
Cons:

Dog whinning starting at 4:30am! Asked to speak to manager...and nothing back!

2026-01-19 via Nuitee
K
Kevin couple us
9
2026-01-19 via Nuitee
K
Kim family_with_children us
10
Great facility that I would heartily recommend.
Pros:

Breakfast was terrific, the room was very clean and the pillows were like sleeping on a cloud. Quiet setting as we did not here any road noise. That's always good!

Cons:

Really nothing. We were tied on arrival having just driven 150 miles. We were greeted cordially, the room was just what we needed and we got an outstanding nights sleep.

2026-01-19 via Nuitee
C
Cayan couple us
8
Pros:

Clean and spacious. Breakfast was not great but overall great stay

2026-01-15 via Nuitee
L
Lionel Jospin solo_traveller us
9
2026-01-02 via Nuitee