Emerald Hotel & Suites

Hotels
•
Independent
6 (425 reviews)
Sunridge Blvd North East, 2750, Calgary, Alberta, T1Y 3C2 , Calgary , CA
1-587-997-7663

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Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
See all facilities

Review Highlights

Pros:
Convenient parking
Nearby shops
Cons:
Dirty rooms
Noisy environment
Slow service

Categories

Cleanliness
3.64
Numerous reviews mention dirty rooms and unclean bathrooms, indicating poor cleanliness.
Service
6.61
Mixed reviews on staff friendliness; some were pleasant but responsiveness slack.
Location
8.65
Convenient parking and nearby shops mentioned positively.
Room Quality
5.6
Several reviews mention discomfort, like smallness of rooms and noise levels.
Amenities
5.63
Limited amenities with reports of malfunctioning facilities and the need for better options.
Value for Money
7.59
Average comments on value, with some stating it was acceptable considering the price.
Food and Beverage
4.64
Negative feedback about slow service and food quality.
Overall Experience
5.61
Overall sentiment leans towards disappointment due to cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:07

Property Description

Experience comfort and convenience at Emerald Hotel & Suites, your perfect getaway in Calgary's vibrant Sunridge area.

Cozy Accommodations
With 150 individually furnished guestrooms, enjoy the comforts of home featuring microwaves, flat-screen TVs, and complimentary Wi-Fi to keep you connected. Each room includes a private bathroom with complimentary toiletries for your convenience.

On-Site Dining
Savor delectable meals at our on-site restaurant, designed to satisfy every palate. With round-the-clock service and a relaxed ambiance, dining here is a truly enjoyable experience.

Prime Location
Conveniently situated just minutes from thrilling attractions like the Calgary Zoo and Scotiabank Saddledome, adventure awaits right at your doorstep, while free self-parking ensures your journey is hassle-free.

Book your stay at Emerald Hotel & Suites today and immerse yourself in an unforgettable experience!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

6
Based on 425 reviews
Cleanliness: 3.64
Service: 6.61
Location: 8.65
Room Quality: 5.6
Amenities: 5.63
Value for Money: 7.59
Food and Beverage: 4.64
Overall Experience: 5.61
I
Indhumathi • solo_traveller • ca
3
2026-07-04 • via Nuitee
D
Danica • solo_traveller • ca
5
2026-07-02 • via Nuitee
B
Bonney • couple • us
7
2026-07-02 • via Nuitee
B
Bonney • couple • us
7
2026-07-02 • via Nuitee
D
Detlev • couple • ca
7
All in all pretty good.
Cons:

Coffee maker broke. Coffee quality a little low. No tissue box. Small pillows.

2026-07-02 • via Nuitee
P
Pierre • solo_traveller • ca
8
2026-07-02 • via Nuitee
D
Dhillon • solo_traveller • ca
3
Pros:

Reception staff was nice....

Cons:

Room air conditioning was not working ....nor was able to open the windows

2026-07-02 • via Nuitee
S
Stone • couple • ca
8
Bien
Pros:

Grandeur

Cons:

Dépôt

2026-07-01 • via Nuitee
K
Kay • solo_traveller • ca
10
Pros:

It was great!

2026-06-30 • via Nuitee
G
Gregory • family_with_children • ca
5
Unsatisfactory
Pros:

Comfortable bed.

Cons:

Water had a sulfer smell to it so was afraid to drink or bathe. Was not offered a refund or a discount

2026-06-29 • via Nuitee
I
Ikram • couple • ca
6
2026-06-29 • via Nuitee
P
Priscillia • couple • ca
1
2026-06-29 • via Nuitee
S
sandhu • solo_traveller • ca
8
2026-06-28 • via Nuitee
A
Akeer • solo_traveller • ca
7
2026-06-28 • via Nuitee
G
Genesis • couple • us
1
Very glad this was only a one night stay. Never staying there again
Pros:

I liked how the lobby looked but once you go to the elevators and onto the floor it reeked of cigarette smoke.

Cons:

Fifth floor reeks of cigarette smoke. Floors in the room were gritty. I was walking around in socks and after a while the bottom of the socks turned black from all the dirt and grime. My fiancé walked around the room barefoot and instantly regretted it after realizing how dirty the bottom of his feet were. He had already showered but decided to go wash his feet again before getting into bed. The bathroom floor still had other people’s hair on the floor. It looked like staff hadn’t cleaned at all. There was also a security guard wandering the hall at 5am when we left to check out. Never seen that in my life. Not even in the US where I’m from. Also we found an empty pill capsule labeled “Adderall XR” inside one of the paper coffee cups in our room. We didn’t touch it in case it had traces of fentanyl. I guess you get what you pay for but honestly I think the price should be even lower because its definitely not worth the $100 CA.

2026-06-28 • via Nuitee
S
Slaunwhite • solo_traveller • ca
8
2026-06-27 • via Nuitee
S
Steven • solo_traveller • ca
8
2026-06-25 • via Nuitee
K
Kayla • solo_traveller • ca
5
Good enough
Pros:

I really liked the staff that worked there. They went above and beyond

Cons:

The bathroom had very very poor lighting. The shower faucet and head were not secure to the wall.

2026-06-24 • via Nuitee
A
Amari • couple • ca
1
2026-06-23 • via Nuitee
A
Abby • couple • ca
3
2026-06-22 • via Nuitee