Emerald Hotel & Suites

Hotels
Independent
6 (425 reviews)
Sunridge Blvd North East, 2750, Calgary, Alberta, T1Y 3C2 , Calgary , CA

Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
See all facilities

Review Highlights

Pros:
Convenient parking
Nearby shops
Cons:
Dirty rooms
Noisy environment
Slow service

Categories

Cleanliness
3.64
Numerous reviews mention dirty rooms and unclean bathrooms, indicating poor cleanliness.
Service
6.61
Mixed reviews on staff friendliness; some were pleasant but responsiveness slack.
Location
8.65
Convenient parking and nearby shops mentioned positively.
Room Quality
5.6
Several reviews mention discomfort, like smallness of rooms and noise levels.
Amenities
5.63
Limited amenities with reports of malfunctioning facilities and the need for better options.
Value for Money
7.59
Average comments on value, with some stating it was acceptable considering the price.
Food and Beverage
4.64
Negative feedback about slow service and food quality.
Overall Experience
5.61
Overall sentiment leans towards disappointment due to cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:07

Property Description

Experience comfort and convenience at Emerald Hotel & Suites, your perfect getaway in Calgary's vibrant Sunridge area.

Cozy Accommodations
With 150 individually furnished guestrooms, enjoy the comforts of home featuring microwaves, flat-screen TVs, and complimentary Wi-Fi to keep you connected. Each room includes a private bathroom with complimentary toiletries for your convenience.

On-Site Dining
Savor delectable meals at our on-site restaurant, designed to satisfy every palate. With round-the-clock service and a relaxed ambiance, dining here is a truly enjoyable experience.

Prime Location
Conveniently situated just minutes from thrilling attractions like the Calgary Zoo and Scotiabank Saddledome, adventure awaits right at your doorstep, while free self-parking ensures your journey is hassle-free.

Book your stay at Emerald Hotel & Suites today and immerse yourself in an unforgettable experience!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

6
Based on 425 reviews
Cleanliness: 3.64
Service: 6.61
Location: 8.65
Room Quality: 5.6
Amenities: 5.63
Value for Money: 7.59
Food and Beverage: 4.64
Overall Experience: 5.61
J
Justin
2
Pros:

The room wasn't clean, from condom wrappers under the bed to lip gloss and used spoons. The walls had stuff dripped and splashed on that needed to be whipped down.

The staff was average, they did what they needed to but lacked in hospitality.

Parking was ok.

The room was loud and could hear everything from the restaurant area in the room like it was part of the room. After talking to front desk at 11:30pm if they could see about getting the gathering to quiet, nothing was done. It was loud until after 1am. This was brutal as we had to be up for work at 5:30am. Not pleased.

2025-10-12 via Nuitee
L
Linda family
4
Pros:

the windows let cold air and wind in and did not close right. The shower curtain and tub were dirty. the bed was hard like a sofa bed springs base. internet was speradic. went to get a snack from the restraunt and it took ove half an hour to get an appitizer. staff was ok but not very freindly. very bad experience over all and will not be going back there.

2025-10-12 via Nuitee
T
Tarek
10
Pros:

Parked my truck and camper here, plenty of room even for semis. Easy checkin. Only negative thing is theres only 1 elevator, the other one is broken, so the wait for an elevator is annoying

2025-10-12 via Nuitee
M
Mohamed Malek
10
Pros:

Parking east and secure, room was clean

2025-10-11 via Nuitee
S
Sonny
2
Pros:

The room was dirty there was pizza crust and crumbs under the bed. The room was not service.

2025-10-10 via Nuitee
W
Wellanie
8
Pros:

I reserved a non-smoking room but, smells like smoking room.

2025-10-10 via Nuitee
T
Tracy
8
Pros:

Clean room, great price, but room was a little small and not super homey.

2025-10-10 via Nuitee
D
David
4
Pros:

Why didn't the toilet seat fit the toilet

2025-10-08 via Nuitee
D
DeLauren family_with_children
4
Pros:

This property looks absolutely nothing like the photos.

2025-10-08 via Nuitee
G
Garreth family
6
Pros:

Clean room but front staff was untrained in service dog policy so at first was going to deny me a room at 1am. My impression is that some of the other guests look like they were on early release from prison.

2025-10-07 via Nuitee
C
Chrystal
6
Pros:

Would be nice to have some bottled water. The place was ok for the price point.

2025-10-06 via Nuitee
A
Abel
2
Pros:

??

2025-10-06 via Nuitee
Y
Yen friends
10
Pros:

I did not went shopping

2025-10-05 via Nuitee
I
Ivy partner
4
Pros:

doesn’t resemble the photos, room was extremely small and it was disappointing

2025-10-05 via Nuitee
M
Manjit family
2
Pros:

Its not what showings their website. Rooms are very congested and dark. I was very disappointed after check in. I am not recommending any family- type people to book this Hotel. Thank you

2025-10-05 via Nuitee
K
Katryne Denisse family_with_children
8
Pros:

Chair has stains

2025-10-03 via Nuitee
H
Harpreet
4
Pros:

Plugged sink. Unclean surrounding area around the property

2025-09-30 via Nuitee
L
Luanne
8
Pros:

Needed a little paint on some things but all in all it was ok for the price.

2025-09-29 via Nuitee
R
Roger family
6
Pros:

The bathroom floor was dirty, the sink was plugged and soap scum in the shower and not enough towels for 2 people. The staff were slow to respond to request about towels and the sink drain.

2025-09-29 via Nuitee
A
Aaron
6
Pros:

They have improved but their cleaning staff need better guidance. Bathtubs and washrooms need more attention

2025-09-27 via Nuitee