The Old No. 77 Hotel & Chandlery

Hotels
•
Provenance Hotels
8.6 (290 reviews)
535 Tchoupitoulas Street, New Orleans, Louisiana, 70130 , New Orleans , US
1-504-527-5271

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Golfing nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Room discomfort

Categories

Cleanliness
6.49
Several mentions of hair, blood stains, and mold; cleanliness was a significant issue.
Service
9.46
Staff received positive feedback for their helpfulness and understanding.
Location
9.5
Centrally located with easy access to attractions, highly praised overall.
Room Quality
7.45
Mixed reviews with issues like noise and discomfort; not up to par for some guests.
Amenities
8.98
General amenities were appreciated; parking was noted as expensive but manageable.
Value for Money
8.94
Generally deemed reasonable, though some expressed concerns over specific issues.
Food and Beverage
8.99
Food quality was highlighted as good, with positive service experience.
Overall Experience
8.96
Positive experiences overshadowed by cleanliness and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:57

Property Description

Luxurious Amenities
Enjoy a 24-hour fitness center and complimentary Wi-Fi, with concierge services to cater to your every need.

Delectable Dining
Indulge in American cuisine at Compere Lapin, complemented by a stylish bar/lounge, or savor the convenience of in-room dining options.

Convenient Location
Located in the heart of New Orleans, explore nearby attractions such as Lafayette Square and Canal Street, all within walking distance.

To experience the perfect blend of luxury and convenience, book your stay at Old 77 Hotel now!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.6
Based on 290 reviews
Cleanliness: 6.49
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
C
Cindy • partner
6
Pros:

The hotel was in a great location, was clean and great atmosphere. We called ahead to inquire where to park and valet. No valet and instructed to park across street in public lot and car would need to be registered. We did this and paid $95 for 2 days. When got inside hotel was told they had a discounted rate of $76 for 2 nights. The front desk lady was not very friendly either and was the one we spoke to 15mins earlier. Because this was a remodeled Warehouse, you could hear people walking and shower running above you. Also, room rate went from $163 per night to $302 per night because of Blues Festival starting that weekend. I don't think our room was a $300 room.

2025-10-12 • via Nuitee
J
Janaye • partner
10
Pros:

Such an amazing stay. This hotel is beautiful inside and out. I also loved the cute restaurant inside. The staff was fabulous. Great music selection in the lounge and common areas.

2025-10-11 • via Nuitee
T
Thomas
2
Pros:

Got charged for a meal at the restaurant I never had. Poor staff attitude in dealing with it. Will update this review if this is resolved properly.

2025-10-10 • via Nuitee
M
Matt
10
Pros:

Staff was very attentive, helpful, professional and smiling.
Room was just what I needed.

2025-10-07 • via Nuitee
A
Amy • friends
6
Pros:

Got a deluxe king room. Window faced an indoor cement area that was maybe 8x8. Creepy. Not as advertised. $20 room credit for vip not easy to use. Fancy restaurant. Would prefer it just go to my parking which is $37 day

2025-10-06 • via Nuitee
D
Danette
10
Pros:

We loved the hotel.
The distance to Bourbon Street was just a short walk.
Highly recommend!

2025-10-06 • via Nuitee
A
Alexander • friends
10
Pros:

Cool boutique hotel

2025-10-05 • via Nuitee
H
Harry
8
Pros:

1

2025-10-05 • via Nuitee
C
chad • partner
10
Pros:

We enjoyed our stay. Incredibly friendly staff. Clean, comfortable room. Great walk-in shower. Convenient parking directly across the street from the hotel.

2025-10-05 • via Nuitee
D
David
10
Pros:

Love returning to the ‘77 the rooms are always nice and clean and the hotel is really quiet in the middle of the night, and so dark

Super friendly staff

2025-10-05 • via Nuitee
A
Arkadiusz Damian
6
Pros:

Good location but rooms with old carpets.

2025-10-05 • via Nuitee
K
Kyle
6
Pros:

Lot of items such as ice machine and peleton bike were broken down. Tub in shower wouldn't drain properly and there was a unique odor in the hallways.

2025-10-04 • via Nuitee
C
Chris
10
Pros:

Nice old hotel.
Only negative - There was no coffee in the room and the lobby coffee shop did not open until 7:30am

2025-10-01 • via Nuitee
R
Rashonda • family_with_children
10
Pros:

Clean rooms, so many shops nearby, dining and drinks available at the hotel. Accommodating staff and centrally located.

2025-09-30 • via Nuitee
L
Lori • pet
10
Pros:

Classic New Orleans building with state of the art amenities.

2025-09-29 • via Nuitee
R
RANDY • friends
10
Pros:

A very pleasant stay with a great staff and extra comfy beds.

2025-09-29 • via Nuitee
B
Bryan
4
Pros:

They don’t serve code till 7:30am. Rude staff. Poor rooms

2025-09-27 • via Nuitee
S
Stephanie • partner
10
Pros:

Unique vibe and very friendly staff

2025-09-26 • via Nuitee
D
Daaron
2
Bedbugs. Beware.
Pros:

In the first room, huge dust bunnies around the base of the bed, with lots previous tenant's hair. While off-putting, not a deal breaker. Pulling back the sheet, the mattress (no mattress cover) was speckled with blood, a sign of bedbugs. We reported it to a very efficient front desk, who came up with engineering to see for themselves. The front desk person audibly gasped when she saw the state of the room. We moved to a second room. It warranted a close look, where we found blood signs at the base of the headboard. They graciously allowed us to cancel the reservation and we stayed in another hotel. To be clear, every hotel (at every star level) battles bedbugs. My advice is to make sure you check for them in whatever location you choose.

2025-09-22 • via Nuitee
T
Tiffanie
10
Pros:

Love the place!

2025-09-21 • via Nuitee