Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.41
Issues with hair balls in sheets and room smell affected cleanliness perception.
Service
9.18
Staff was described as attentive, especially the bellman.
Location
9.42
Hotel is well-located with access to downtown attractions.
Room Quality
7.87
Rooms are spacious but some feedback indicated comfort issues with beds.
Amenities
8.4
Good amenities like a pool, but missing some standard items like glass cups.
Value for Money
7.86
Comments suggest overpriced services and better options available elsewhere.
Food and Beverage
7.41
Limited breakfast options and overpriced room service.
Overall Experience
8.88
Mixed sentiments, with some standout positives but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:53

Property Description

Rooftop Pool and Fine Dining
Enjoy a luxurious stay at Signia by Hilton San Jose with a rooftop pool, 2 restaurants, and 1 bar offering exquisite dining options right at your doorstep.

Luxurious Room Amenities
Indulge in comfort with plush bathrobes, premium toiletries, and elegant marble bathrooms featuring walk-in showers and separate bathtubs in every room.

Convenience and Leisure
Stay fit at the gym, host meetings at the conference center, and explore nearby attractions like SAP Center and San Jose State University, all just steps away.

Book now for an unforgettable experience at Signia by Hilton San Jose, where luxury meets convenience in the heart of downtown San Jose.

Important information:

Signia by Hilton San Jose charges a first night deposit at the time of booking. If you purchased a nonrefundable, discounted rate, then this deposit is nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 15 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 601 reviews
Cleanliness: 7.41
Service: 9.18
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.88
D
Daniel • extended_group • tw
5
Pros:

飯店的公共空間很優美

Cons:

馬桶蓋壞的，浴室會滲水到更衣間，床頭燈壞的，房務電話沒人接

2026-02-14 • via Nuitee
D
Dog • couple • us
10
Very nice excellent work
Pros:

The staff

Cons:

My short stay

2026-01-31 • via Nuitee
O
Oumou • family_with_children • us
5
2026-01-27 • via Nuitee
A
Alexa • couple • us
1
Crap
Pros:

Bar was nice

Cons:

My room door did not lock, they were not upfront and honest about parking situation/ price of parking per night, beds were suuuuuper hard

2026-01-24 • via Nuitee
J
Jeannine • solo_traveller • us
10
2026-01-24 • via Nuitee
H
Heather • solo_traveller • us
8
I enjoyed my stay.
Pros:

I liked that the room was comfortable and stocked with everything I needed for my stay. I had plenty of towels and toiletries. The free bottled water was a nice touch.

Cons:

I didn't like that my room number was taped on the door with painters tape. Must have fallen off, but didn't look very professional posted on the door with tape.

2026-01-23 • via Nuitee
B
Baudelio • couple • us
10
2026-01-20 • via Nuitee
Y
Yetunde • extended_group • us
2
I would not stay at that specific Hilton Signia San Jose again and I am a HH member.
Cons:

The elevators were out of service and also an expired service certificate of the elevator was shown publicly on the elevator. The cost of the hotel fell extremely short from it being a hilton brand.

2026-01-19 • via Nuitee
R
Rosalyn • extended_group • us
8
Nice stay for Jazz concert
Pros:

Nice room. Staff very nice & professional.

Cons:

I like when they had the DJ last year. Fidnt care about the bands

2026-01-19 • via Nuitee
B
Baudelio • couple • us
10
2026-01-19 • via Nuitee
D
Diana • extended_group • us
4
Lacking Sevice
Pros:

Location

Cons:

This establishment service is going down everytime i stay here

2026-01-19 • via Nuitee
D
Dorsa • family_with_children • us
7
2026-01-19 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-01-19 • via Nuitee
B
Baudelio • couple • us
10
2026-01-19 • via Nuitee
K
Kayla • couple • us
10
2026-01-19 • via Nuitee
S
Seaver • couple • us
8
2026-01-19 • via Nuitee
J
Jose • couple • us
10
2026-01-15 • via Nuitee
N
Nikeeta • couple • us
10
2026-01-13 • via Nuitee
A
Andrea • couple • us
1
Pros:

Noting stands out

Cons:

Doors would shut, it has a wooden wedge door stop. I moved it with my foot and got stabbed with a sharp piece of wood sticking out.
Ceiling was peeling and had water damage. The vent rattled and the smell was odd. The toilet wouldn't flinch completely it took 3 flushes and then the toilet ran. You could her it nonstop. The shower leaked all over the floor.
Then went in the morning down to the restaurant to order breakfast. The QR code to order wouldn't let you order ahead of time. I went down there and the service was awful. They were short staffed. The manager wouldn't take my Togo order until after she asked people behind me how many to put on the seating wait list. I ordered and she said it would be ready in 20 minutes. 30 minutes later she came up with a menu to place my order again. She stated they lost my order and never made it. She said they would comp my order which is the least they could do but I had a $100 hotel credit that came with my hotel package that now went unused. Needless to say it was a total of an hour wait for my food. She looked in the bag and said it was all there. I then went to my room to discover my breakfast and my son's were missing our toast for both orders. Our syrup container melted between the pancakes and leaked over everything. My coffee had no creamer or sugar so I couldn't drink it.
It was the worst stay and I did all this to surprise my 10 year old son for New Years Eve by staying at a nice hotel. Ended up being worse then a Motel 6.
The housekeeping said they give the worst rooms in the old non renovated part of the hotel to the 3ed party booking companies. That makes sense now.

2026-01-08 • via Nuitee
C
Cinty • extended_group • us
10
2026-01-08 • via Nuitee