Hampton Inn South Hill

Hotels
•
Hampton Inn
7.5 (137 reviews)
200 Thompson Street , South Hill , US
+1 434-447-4600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff / responsive front desk
Good location
Good value (as noted by a reviewer)
Rooms described as a nice size and initially clean
Multiple positive overall headlines ('Great experience', 'Excellent')
Cons:
Mold / mildew reported in bathrooms
Strong chemical/cleaning-product smell causing physical reactions
Housekeeping failures (garbage not emptied, towels not replaced)
Small bathroom / poor ventilation
Overpriced vending/candy items

Categories

Cleanliness
5
Mixed reports: some guests found rooms initially clean, but multiple explicit complaints about mold/mildew in bathrooms, strong chemical/cleaner odors causing reactions, and missed housekeeping (garbage not emptied, towels not replaced) lower this score.
Service
9
Staff described as very friendly and responsive (front desk moved a guest during a chemical-odor incident). Some housekeeping shortcomings noted, but frontline staff responsiveness was positive.
Location
8.5
Location was explicitly praised in at least one review ('Location was great'); no negative location comments were present.
Room Quality
6.5
Room size was called good and some rooms felt clean, but issues include small bathrooms, mold in bathrooms, lack of ventilation, and strong chemical odors affecting comfort.
Amenities
7
Minimal mentions of amenities; the only comment was a negative note about overpriced candy bars ($4). No positive amenity highlights.
Value for Money
8
One reviewer explicitly noted the value was good; given that and otherwise average mentions, value trends positive despite some service/cleanliness issues.
Food and Beverage
7.5
No substantive mentions of food or beverage offerings beyond the candy bar price; defaulted to the target overall rating.
Overall Experience
8.5
Overall mixed to positive: several enthusiastic headlines ('Great experience', 'Excellent', 'It was great!') and friendly staff, but serious cleanliness/chemical issues for some guests impacted stays. Net impression leans positive with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location near Recreational Attractions
Located near the John H. Kerr Dam & Reservoir, Hampton Inn South Hill is the perfect base for enjoying boating, fishing, and swimming activities. Lake Gaston and the Burlington Glass Factory are just a short drive away, ensuring a variety of entertainment options.

Comfortable Amenities for a Relaxing Stay
Guests can enjoy a free hot breakfast and Wi-Fi during their stay at Hampton Inn South Hill. The hotel's outdoor pool, fitness center, and laundry facilities provide convenience and relaxation. Each room features a spacious work desk, coffee maker, and cable TV for a comfortable stay.

Proximity to Local Facilities
With the Community Memorial Health Center nearby, guests can have peace of mind knowing that medical assistance is easily accessible. Book your stay at Hampton Inn South Hill for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

7.5
Based on 137 reviews
Cleanliness: 5
Service: 9
Location: 8.5
Room Quality: 6.5
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.5
F
Freddie • couple • us
10
Great experience
Pros:

Tasty

Cons:

Nothing

2026-10-21 • via Nuitee
S
Sonya • couple • us
10
Excellent
Pros:

Everything

2026-09-08 • via Nuitee
A
Amy • solo_traveller • us
7
Pros:

The room was nice size and clean

Cons:

There was mold and mildew in shower and bathroom had not ventilation

2026-08-11 • via Nuitee
S
Shannon • solo_traveller • us
10
Cons:

The bathroom was too Small.

2026-07-18 • via Nuitee
S
Scott • solo_traveller • us
8
2026-07-15 • via Nuitee
S
shelby • solo_traveller • us
6
2026-06-25 • via Nuitee
L
Lucille • solo_traveller • us
9
2026-06-14 • via Nuitee
F
freddie • couple • us
10
2026-06-09 • via Nuitee
W
William • couple • us
1
Disappointed
Pros:

Location was great & value was good

Cons:

The room was not cleaned after the 1st night. Garbage was not emptied and used towels were not replaced.

2026-06-02 • via Nuitee
B
Barbara • couple • us
10
It was great!
Pros:

Clean and the staff were very friendly!!

Cons:

The candy bars at the front being $4.00…

2026-05-29 • via Nuitee
M
MEngland • Couples
2
Strong Chemical/Industrial Smell - I don't recommend
Pros:

May 2026. Room 213. 1 night stay as we head north. Arrived late.

When you exit from the elevator you can smell in the hallway a product cleaner smell. When you entered the room you were just greeted by a stronger smell of chemicals from cleaning products I believe. I thought I could deal. I left the door open for a few minutes to help air out the smell. Fell asleep quickly and I suddenly woke up choking from the smell. My mouth tasted like it. I rinsed it off. I opened the door again a bit longer this time. Went back to bed and again woke up due whatever was in the air. This time my arm which was out of the bed broke out in red spots. I was clearly reacting to something. I opened the door but it wasn't leaving the room. No windows either. I had to go downstairs and get fresh air and breathe. I told the front desk and she said no one has said that before (chemical smell) but she did move us to room 301. I couldn't stay in the room since it was hard to breathe. I ended up changing my clothes and sleeping in my car. Went back to the room for my things. My neck was the only part of me exposed when I went back in and my neck area broke into hives too. When I left, the rooms on 3rd floor that vacated out, housekeeping had their all their doors open. About 6 rooms. I asked the products they used was Fabulous, Spic n Span and Scrubbing Bubbles. I also asked for a refund since I was only inside the property for less than 4 hours and slept in my car. I read reviews after the fact and this is also what other people experienced in this place. It said it was recently renovated, one of the reasons I booked it. I don't seem it like. The bathroom also had mold. I don't know if that is why it smelled. Just beware. Due your due diligence.

2026-05-06 • via Tripadvisor
T
Truesdale • couple • us
10
Great
Pros:

Great

Cons:

Nothing

2026-05-01 • via Nuitee
J
Janice • solo_traveller • us
9
Great stay
Pros:

Location, cleanliness, affordable

2026-04-27 • via Nuitee
A
Anthony • couple • us
7
2026-04-13 • via Nuitee
D
David • couple • us
10
2026-04-04 • via Nuitee
L
Lisa • couple • us
7
2026-03-22 • via Nuitee
E
Earl • solo_traveller • us
9
Good job
Pros:

Clean and convenient

Cons:

Nothing

2026-03-19 • via Nuitee
M
Mary • family_with_children • us
1
Pros:

Nothing

Cons:

I did not make this reservation and did not stay yet, they refused to refund the cost.

2026-01-19 • via Nuitee
J
Jefferson • family_with_children • us
1
For this place to be called Hampton Inn is disrespectful to the brand name.
Pros:

I didn’t eat breakfast because I wasn’t happy with the rooms.

Cons:

I found mold around the bath tub, missing curtain at the window therefore nothing to block the sun out. I booked queen size beds and instead got beds with king sized box springs with queen sized mattresses. The box that the box spring was sitting on had metal rods sticking out which was unsafe. I let the front desk know about it and have requested a refund because that place was horrible and I been staying there for years when I travel to that community.

2026-01-19 • via Nuitee
P
peter • couple • us
8
2026-01-19 • via Nuitee