Best Western Plus Reading Inn & Suites

Hotels
•
Best Western Plus
8.5 (955 reviews)
2299 Lancaster Pike , Reading , US
+1 610-777-7888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast variety
Cons:
Cleanliness issues
Noise from air conditioning
Outdated decor

Categories

Cleanliness
7.75
There were mentions of cleanliness being satisfactory but some issues with pests and unclean entrances.
Service
9.25
Staff were generally described as friendly and accommodating.
Location
8.25
Location is convenient, though sometimes perceived as slightly distant.
Room Quality
8.25
Rooms were mainly clean, with some concerns over noise and outdated decor.
Amenities
8.75
Amenities like breakfast were positively noted, although there were complaints about missing items.
Value for Money
8.75
Value appears to be appropriate for the services offered, despite some issues.
Food and Beverage
8.25
Breakfast variety was highlighted positively, though there were some quality concerns.
Overall Experience
8.75
Most reviews reflected a good overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:39

Property Description

Modern Amenities and Comfortable Rooms
Experience a stay at Reading Best Western Plus, offering free Wi-Fi, cable TV, and convenient tea/coffee-making facilities in every room.

Relaxation and Recreation
Unwind in the seasonal outdoor pool or hot tub, stay active in the fitness centre, and explore nearby attractions like Alvernia University and the Mid-Atlantic Air Museum.

Convenient Services
Start your day with a delicious continental breakfast, make use of the business centre for work needs, and enjoy easy access to the Vanity Fair Outlet Center.

Book your stay at Best Western Plus Reading Inn & Suites for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 20, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 955 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
C
Carol • extended_group • us
10
It was a wonderful stay. Thanks! The person who handled breakfast is an exceptional employee!!
Pros:

Staff was exceptional and the breakfast was really good! The check in staff was great and the woman who handled breakfast was exceptional and should be rewarded in some way!

Cons:

Nothing
!

2026-10-31 • via Nuitee
S
SCTP • family_with_children • us
9
Nice, Newly Renovated Hotel, with an Excellent Staff at an Affordable Price
Pros:

Nice newly refurbished hotel with a very friendly and professional staff. The room was very clean, the bed and pillows very comfortable, with a large flat screen TV, and a decent breakfast at an affordable price.

Cons:

Nothing to note.

2026-10-30 • via Nuitee
S
Suzie • couple • us
4
The location was just what we needed, but we won't be back due to the plumbing issues.
Pros:

The beds were good. The food was ample on the weekend (rates drop on weekdays). The staff was (mostly) lovely and helpful.

Cons:

The plumbing was atrocious. The toilet malfunctioned all three of our days there. It would not flush completely even without solid waste. With solid waste, it overflowed. They need to do some serious plumbing work.
Beyond that, and less important: the place seemed "tired" and could use some refreshing.

2026-10-27 • via Nuitee
B
Barbara • solo_traveller • us
2
Will not stay here again!
Pros:

Not so good. Staff not present or very friendly. Mostly looking at their computers. Room had strong odor of disinfectant to hide animal smells.

Cons:

Smelly room.

2026-10-26 • via Nuitee
S
Sue Ann • couple • us
9
2026-10-25 • via Nuitee
H
Heicha • couple • us
6
2026-10-23 • via Nuitee
H
Hanna • couple • us
10
2026-10-20 • via Nuitee
R
Romero • family_with_children • us
8
2026-10-19 • via Nuitee
M
Mr. Martell • couple • us
6
Convenient spot very clean and breakfast is very good
Pros:

Convenient

Cons:

The price was a little too much for one night but nothing I can do

2026-10-19 • via Nuitee
M
Matthew • extended_group • us
4
Decent
Pros:

Nice area and local diner

Cons:

The shower drain kept getting clogged. Pillows weren’t too comfy the washcloths were still kinda dirty and bed was really squeaky and not comfy.

2026-10-19 • via Nuitee
R
Rainer • couple • us
9
Pros:

Great hotel. Clean. Good service.

Cons:

Breakfast average but there is a diner in working distance.

2026-10-17 • via Nuitee
A
Anna • family_with_children • us
7
2026-10-15 • via Nuitee
A
Adrienne • couple • us
1
I would not recomend this spot to any one.
Pros:

absolutely nothing.Apon arrival the customer service rep on duty was rude.I booked 2 months ahead of time for a dog friendly room on the first floor I was rudely told the only available room was not fog friendly and on the 3rd floor.The Elevator smelled like vomit the room had feeces on the bathroom wall and roaches some dead some alive were scattered all over the room.For $144 a night I definetly could have gotten better.

Cons:

all of it

2026-10-15 • via Nuitee
V
Valerie • extended_group • us
10
2026-10-15 • via Nuitee
K
Kerfy • couple • us
10
Pros:

Good

Cons:

Everything is good

2026-10-14 • via Nuitee
B
Bryan • couple • us
5
Cons:

The staff was terrible at check in and check out.

2026-10-12 • via Nuitee
R
Ramon • family_with_children • us
10
2026-10-11 • via Nuitee
R
Ralph • couple • us
10
Nice place - good price
Pros:

Breakfast was very and the hotel is located in quiet area.

Cons:

Everything was good - there was nothing I didn't like...

2026-10-10 • via Nuitee
K
Kimberly • couple • us
10
2026-10-09 • via Nuitee
M
Michelle • couple • us
10
2026-09-19 • via Nuitee