Hampton Inn Cartersville

Hotels
•
Hampton Inn
7.6 (154 reviews)
5600 Highway 20 Southeast , Cartersville , US
+1 770-382-8999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms reported by multiple guests
Good breakfast variety (waffle bar popular)
Exceptional exercise equipment/gym
Safe and well-located for many guests
Friendly and helpful staff (in several reports)
Cons:
Ongoing renovations causing noise, outages (elevator, air) and disruption
Missing breakfast items (notably oatmeal) and limited drink options at times
Room issues: musty/wet-dog smell, rooms hot, and inconsistent cleanliness
Uncomfortable mattress causing backache for at least one guest
Noise from other guests and barking dogs reported

Categories

Cleanliness
8.3
Multiple guests described rooms as 'very clean' and 'neat,' though a few reports mentioned musty/wet-dog smells and one guest said the room was 'not very clean.' Overall slightly above average cleanliness with isolated issues.
Service
8.3
Staff were frequently called out as 'very friendly' and 'excellent,' but there are specific complaints about an unhelpful manager and front desk issues (refund/Points handling). Overall service generally positive with some notable lapses.
Location
8.4
Several guests praised the location and feeling of safety, though one guest said the hotel was 'a little tricky to find.' Generally a strong location for most guests.
Room Quality
6
Concerns about mattress comfort (causing backache), rooms that smelled or were hot, and at least one report of poor cleanliness — room quality needs improvement.
Amenities
6.8
Exercise equipment was called 'exceptional,' but renovations caused elevator/outage/air issues and some amenities (oatmeal, certain breakfast drinks) were unavailable. Mixed to below-average due to outages.
Value for Money
7.6
Not explicitly discussed in reviews; assigned the target overall rating as a baseline ('Standard quality for this hotel tier').
Food and Beverage
8
Breakfast received praise for adequate offerings, good variety and a popular waffle bar, but multiple guests missed oatmeal and noted some missing items/drink options — overall generally positive with some gaps.
Overall Experience
7.4
Most stays were described as pleasant and 'very good' with friendly staff and good breakfast, but several guests experienced disruptive renovations, noise, and facility outages that reduced overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodation with Modern Amenities

Spacious Rooms with Free Wi-Fi: Enjoy comfortable stays in rooms equipped with flat-screen TVs, work desks, and complimentary Wi-Fi.

Fitness and Business Facilities: Stay active at the gym or unwind at the outdoor pool. Take advantage of the business center and free parking for a stress-free stay.

Nearby Attractions: Explore Downtown Cartersville, Booth Western Art Museum, and Green Valley Golf Course just a short drive away.

Book your stay at the Hampton Inn Cartersville for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Jun 5, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

7.6
Based on 154 reviews
Cleanliness: 8.3
Service: 8.3
Location: 8.4
Room Quality: 6
Amenities: 6.8
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 7.4
T
Tibor • couple • gb
9
2026-11-03 • via Nuitee
C
Cramer • couple • us
8
2026-10-29 • via Nuitee
S
Schmidt • couple • us
8
2026-10-19 • via Nuitee
P
Paul • couple • us
9
Very good stay would recommend
Pros:

Very clean ,breakfast was adequate, access to property’s condiments coffee exercise equipment was exceptional

Cons:

Location to hotel little tricky to find

2026-10-17 • via Nuitee
C
Charles • solo_traveller • us
8
2026-10-08 • via Nuitee
E
Ed • couple • us
10
Very comfortable
Pros:

Location and property.

2026-09-15 • via Nuitee
K
Kennedy • couple • us
10
My stay was very pleasant. Staff was very friendly.
Pros:

Very clean and neat

Cons:

There was no dislikes

2026-08-27 • via Nuitee
M
Melody • solo_traveller • us
10
Awesome location, I felt safe, staff was excellent
Pros:

Disappointed there was no oatmeal as it's always my go to breakfast, not as good as other Hampton Inn's

Cons:

No Oatmeal or packets of Oatmeal available

2026-08-25 • via Nuitee
T
Tigran • solo_traveller • us
9
2026-08-23 • via Nuitee
A
Alena • solo_traveller • us
8
2026-08-13 • via Nuitee
S
Sean • couple • us
1
2026-08-10 • via Nuitee
S
Shari • extended_group • us
7
Good overall.
Pros:

Breakfast was good. Nice variety and the grandkids loved the waffle bar.

Cons:

Our room smelled when we opened the door musty or like a wet dog.

Mattress gave both husband and I a terrible back ache the next day. Room was clean.

2026-08-04 • via Nuitee
T
taylor • family_with_children • us
10
2026-07-05 • via Nuitee
B
brookes545 • Family
2
Just close down during renovations! Or at least state it on the app so we know
Pros:

We arrived after 9pm and our room was on the first floor and there was a rowdy group right outside our door. They are also undergoing renovations so at this point I tried to leave bc the app did not say this. The front desk worker did not know how to refund points so we had to stay. All the thresholds are off the doors so sound comes under and doors slam so hard. We had to ask several times for them to get the group to quiet down since it was after 10. The air was out in the lobby and the elevator was out. There was nothing to drink at breakfast besides coffee and the lady said it broke so they took it out. I talked with the manager the next morning and she was unhelpful and didn’t even apologize. When I asked about the air she didn’t even answer me.

2026-06-19 • via Tripadvisor
A
Amanda • family_with_children • us
10
2026-06-06 • via Nuitee
W
William • couple • us
5
Never again
Pros:

Breakfast

Cons:

In the middle of remodel. It was like staying in the projects

2026-05-18 • via Nuitee
A
Aubrey • solo_traveller • us
10
2026-05-12 • via Nuitee
M
Mark • family_with_children • us
1
Not coming back
Cons:

Room next to me had a dog barking all night. Room was hot and the room was not very clean

2026-05-11 • via Nuitee
M
Marie • couple • us
2
Pros:

Breakfast was Cold not hot and I didn’t even eat it.

Cons:

I didn’t like nothing.
Hampton Inn on NY near the Long Island Expressway was good 👍.
Cartersville GA👎. Extremely disappointed .

2026-05-05 • via Nuitee
D
Doella • family_with_children • us
10
Pros:

Nice and comfortable

Cons:

None

2026-05-03 • via Nuitee