Hampton Inn Cartersville

Hotels
Hampton Inn
9 (258 reviews)
5600 Highway 20 Southeast , Cartersville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Comfortable room
Cons:
Cleanliness issues
Dated facilities
Inconsistent amenities

Categories

Cleanliness
7.66
Multiple reviews indicate significant cleanliness issues, including dirty carpets and overall low standards in this area.
Service
10
Guests noted friendly, helpful staff throughout their stay, enhancing the overall experience.
Location
9.63
Good location mentioned by guests, although some noted difficulty finding the hotel at night.
Room Quality
8.17
Comfortable but described as dated with some maintenance issues including a bad odor.
Amenities
9.12
Standard amenities offered, but some guests felt they could be refreshed or improved.
Value for Money
8.65
Some guests felt the hotel did not meet expectations considering price, especially in terms of cleanliness.
Food and Beverage
9.11
Breakfast service was noted as a positive, although some items were missing at times.
Overall Experience
9.66
Overall experience has positives highlighted by staff service, but issues with cleanliness and maintenance impacted perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:06

Property Description

Luxurious Accommodation with Modern Amenities

Spacious Rooms with Free Wi-Fi: Enjoy comfortable stays in rooms equipped with flat-screen TVs, work desks, and complimentary Wi-Fi.

Fitness and Business Facilities: Stay active at the gym or unwind at the outdoor pool. Take advantage of the business center and free parking for a stress-free stay.

Nearby Attractions: Explore Downtown Cartersville, Booth Western Art Museum, and Green Valley Golf Course just a short drive away.

Book your stay at the Hampton Inn Cartersville for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Jun 5, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

9
Based on 258 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.17
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 9.11
Overall Experience: 9.66
A
Alena solo_traveller us
8
2026-08-13 via Nuitee
S
Sean couple us
1
2026-08-10 via Nuitee
S
Shari extended_group us
7
Good overall.
Pros:

Breakfast was good. Nice variety and the grandkids loved the waffle bar.

Cons:

Our room smelled when we opened the door musty or like a wet dog.

Mattress gave both husband and I a terrible back ache the next day. Room was clean.

2026-08-04 via Nuitee
T
taylor family_with_children us
10
2026-07-05 via Nuitee
B
brookes545 Family
2
Just close down during renovations! Or at least state it on the app so we know
Pros:

We arrived after 9pm and our room was on the first floor and there was a rowdy group right outside our door. They are also undergoing renovations so at this point I tried to leave bc the app did not say this. The front desk worker did not know how to refund points so we had to stay. All the thresholds are off the doors so sound comes under and doors slam so hard. We had to ask several times for them to get the group to quiet down since it was after 10. The air was out in the lobby and the elevator was out. There was nothing to drink at breakfast besides coffee and the lady said it broke so they took it out. I talked with the manager the next morning and she was unhelpful and didn’t even apologize. When I asked about the air she didn’t even answer me.

2026-06-19 via Tripadvisor
A
Amanda family_with_children us
10
2026-06-06 via Nuitee
W
William couple us
5
Never again
Pros:

Breakfast

Cons:

In the middle of remodel. It was like staying in the projects

2026-05-18 via Nuitee
A
Aubrey solo_traveller us
10
2026-05-12 via Nuitee
M
Mark family_with_children us
1
Not coming back
Cons:

Room next to me had a dog barking all night. Room was hot and the room was not very clean

2026-05-11 via Nuitee
M
Marie couple us
2
Pros:

Breakfast was Cold not hot and I didn’t even eat it.

Cons:

I didn’t like nothing.
Hampton Inn on NY near the Long Island Expressway was good 👍.
Cartersville GA👎. Extremely disappointed .

2026-05-05 via Nuitee
D
Doella family_with_children us
10
Pros:

Nice and comfortable

Cons:

None

2026-05-03 via Nuitee
S
Sonya solo_traveller us
10
Pros:

Nice front desk!

Cons:

N/A

2026-04-23 via Nuitee
J
James solo_traveller us
10
2026-04-21 via Nuitee
J
John couple us
8
2026-04-18 via Nuitee
K
Katie solo_traveller us
9
2026-04-12 via Nuitee
S
Shawndolyn couple us
1
Pros:

Nothing

Cons:

Outdated, the tub had rust and the carpet was awful, no working iron even when they brought me a new one

2026-04-08 via Nuitee
C
carraa2016 Solo travel Naples, Florida
6
Disappointed
Pros:

I stayed four nights. This hotel is much below Hampton Inn standards and is very overdue for a renovation. Hallway walls need painting, and the carpet is stained. Breakfast was ok, but I had to wait for coffee several times. There were no paper napkins several days, only a roll of brown paper ones. My digital room key didn’t work when I arrived. My room wasn’t cleaned the second day. When I asked about it l was told the crew had to clock out at a certain time. No apology was given. The thermostat on the wall had a piece of paper taped to it with handwriting saying to use the unit controls. One of the three hooks in the bathroom was missing leaving a hole in the wall. There are stains on upholstery in the room and the lobby. My room was across from the maids room and the laundry carts were left in the hallway at night.

2026-03-23 via Tripadvisor
J
James couple us
7
Would not stay again in current condition.
Pros:

Convenient

Cons:

Property very tired. Thank goodness they are renovating starting on top floor. However we were on first floor. Room was clean. Beds good but everything very worn and tired. The common areas very tired. Should close and finish complete renovation. Not worth the the money spent.

2026-03-10 via Nuitee
K
Katie couple us
9
Pros:

Clean and comfortable

Cons:

The door was hard to close in order to engage the deadbolt

2026-03-03 via Nuitee
A
Anita couple us
10
Pros:

Breakfast was really good. We will come back

Cons:

The only thing was the staff did not clean our room .

2026-03-03 via Nuitee