Hampton Inn Charleston-Southridge

Hotels
•
Hampton Inn
9.2 (734 reviews)
#1 Preferred Place , Charleston , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast quality
Dirty rooms

Categories

Cleanliness
8.78
Various mentions of cleanliness being an issue, notably dirty rooms and complaints about hair in the bathroom.
Service
9.75
The staff was frequently described as friendly and professional.
Location
9.79
Multiple reviews praised the location for its accessibility to restaurants and attractions.
Room Quality
9.24
Rooms were generally described as clean and comfortable, but some issues with bed quality were noted.
Amenities
9.27
Positive mentions of amenities like the heated pool and complimentary coffee, with some concerns about breakfast.
Value for Money
8.73
Some guests felt the prices were high compared to other similar hotels.
Food and Beverage
8.28
Breakfast received mixed reviews, with complaints about quality and options.
Overall Experience
9.75
Most reviews reflected a positive overall experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:40

Property Description

Convenient Location in Southridge Centre
Located in the bustling Southridge Centre, our hotel offers easy access to shopping, dining, and a complimentary shuttle to Yeager Airport.

Modern Amenities for a Comfortable Stay
Guests can enjoy a complimentary breakfast, stay active in the fitness center, take a dip in the indoor pool, or relax in the outdoor patio with a children's play area.

Explore Nature and History Nearby
Just a short distance away, guests can explore Kanawha State Forest's outdoor activities or visit the historic East End district for a glimpse into the city's past.

Book your stay at Hampton Inn Charleston Southridge for a perfect blend of convenience, comfort, and exploration.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 734 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.75
M
Michelle • extended_group • us
10
2026-03-27 • via Nuitee
A
Amanda • couple • us
10
2026-03-26 • via Nuitee
M
Minpfw • couple • us
10
2026-03-23 • via Nuitee
M
Melissa • family_with_children • us
10
2026-03-23 • via Nuitee
A
Ashley • family_with_children • us
10
Clean and Comfy Rooms
Pros:

The pool was warm. The rooms were clean. The beds were comfy. The big bottle of shampoo, conditioner, and shower gel were one of my favorite things. The breakfast was great! A fridge and microwave are included in room.

2026-03-16 • via Nuitee
L
Larck • family_with_children • us
10
2026-03-07 • via Nuitee
A
Alyssa • family_with_children • us
9
Stayed for state tourney… 14 min from civic center. Staff was very helpful and accomodating.
Pros:

Staff and cleanliness

Cons:

Pillows

2026-03-05 • via Nuitee
R
Rebecca • couple • us
10
2026-02-28 • via Nuitee
K
Kyle • solo_traveller • us
10
2026-02-25 • via Nuitee
J
Jayne • family_with_children • us
9
2026-02-23 • via Nuitee
A
Abdulamir • family_with_children • kw
10
2026-02-10 • via Nuitee
J
Jonathan • solo_traveller • us
9
2026-02-09 • via Nuitee
A
Amber Larck • family_with_children • us
10
Pros:

Nice clean rooms. All employees we had contact with were very nice and helpful

2026-01-29 • via Nuitee
A
Abby • solo_traveller • us
10
Great location, clean room, great amenities, the price is very high for the area
Pros:

Convenience and location

Cons:

Price

2026-01-28 • via Nuitee
A
Amber • family_with_children • us
7
2026-01-26 • via Nuitee
D
Darrell • couple • us
10
2026-01-22 • via Nuitee
M
Melvin • solo_traveller • us
10
Very comfortable room and nice breakfast
Pros:

The new digital checkin and digital key was fantastic.

Cons:

N/A

2026-01-20 • via Nuitee
E
Eugina • solo_traveller • us
9
I would definitely stay here again!
Pros:

The room was very clean and comfortable. The staff were friendly and professional. The location was excellent with alot of restaurants and shopping nearby.

Cons:

The breakfast selection was excellent but the eggs, sausage and potatoes were cold.

2026-01-20 • via Nuitee
M
Melvin • couple • us
9
Pleasant stay with a Minor Hiccup
Pros:

We have stayed at this hotel many times and have always enjoyed our stay. The rooms are clean and comfortable. The complementary breakfast is good as well.

Cons:

The only negative that we experienced on this trip was the fact that we used electronic check in the night before we arrived and selected Room 106 specifically because it was on the first floor, was not a connecting room and was next to the guest laundry. However, upon our arrival at the hotel we discovered from our electronic key that we had been moved to room 108, which was a connecting room with a noisy family next door. I am not certain what the advantage of electronic checkin and room selection is if the hotel is not going to honor your choices.

2026-01-20 • via Nuitee
G
Gabriel • solo_traveller • us
10
Excelente servicio
Pros:

Todo es un lugar muy limpio y agradable

Cons:

No existe nada que no me
Guste todo está muy bien

2026-01-19 • via Nuitee