Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Golf course
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Massage services
-
Spa/wellness center
-
Private parking
-
Outdoor pool
-
Daily housekeeping
-
Designated smoking area
-
Parking garage
-
Concierge service
-
Wheelchair accessible
-
ATM/cash machine on site
-
Toilet with grab rails
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Wine/champagne
-
Coffee Shop on site
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Breakfast takeaway containers
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location
The Novotel Bangkok Bangna is strategically located near major attractions such as BITEC, Mega Bangna, and Train Night Market. With easy access to the monorail station and a complimentary shuttle service, exploring the city is a breeze.
Dining Options
Indulge in a culinary journey at our two restaurants, "The Square" offering a variety of delicious dishes, and "Shui Xin Chinese Restaurant" for authentic Chinese cuisine. Unwind with a drink at our renowned "The Bar" and experience a blend of flavors to satisfy your cravings.
Easy Access to Pattaya
The newly completed motorway makes Pattaya's beaches and vibrant nightlife just an hour away. Whether you're in the mood for a beach day or an evening of entertainment, Novotel Bangkok Bangna provides the perfect gateway.
Experience convenience, culinary delights, and easy access to nearby attractions at Novotel Bangkok Bangna. Book your stay now!
Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in. If the cardholder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on separate card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Veldig bra. Zonja i resepsjonen var veldig hyggelig.
Breakfast was great , unit was clean & staff were courteous , all in all a great short stay
Very friendly staff at front desk Zonya, Mickey, Jinaghai.. They are very helpful
The dinner and breakfast buffet were excellent with a wide range of selections of both Thai and other types of food. Service staff were friendly and helpful. There is also a breakfast cafe with good coffee and a Chinese restaurant onsite so you will have plenty of options.
The hotel is not really within walking distance of anywhere particularly interesting. That being said, it was easy to get to several cool places using the Grab app. Just be aware that traffic in Bangkok is difficult even on the weekends so getting even just a few kilometers can take 15+ minutes.
Good room as my preferred and good hotel for my business and Zonya at the lobby is on top professional also Ratta and you is very kind
Clean, comfortable. Does the job. Reception staff were nice and helpful.
Staff at the restaurant looked like they were in a rush to close the restaurant an hour early, despite being advertised as open until 10.30pm. They were too busy cleaning around.
Very friendly stuff. Loved the food and the room. Appreciate the hospitality provided by Toi , Printer , Gus. Would definitely vist
The Hotel Ambiance and the room i stayed
Not body to help with luggage when we check-in or Check-out
Breakfast had a good selection except that it catered mostly to Asian tastes. The Western selections were more limited and for a Novotel I was expecting a bit more.
The room was spacious and the beds were comfortable. The bathroom needed work. Water seeped out of the shower and was only prevented from spreading throughout the bathroom by the bathmat. Also the bath room doors would not close properly because the door needs to be repaired/replaced. Cleaning staff should be reporting these things to the management. And you are basically dependent on taxis to travel to most places.
very good service and good hotel staff Zonya, Mickey, Toi
very good.hotel. front have chinese speaking staff Mickeyvery good and easy to.communicate
Dear Hotel Manager,
My name is Alice, and I am writing to express my disappointment regarding the service I received from one of your reception staff during my first check-in.
When I arrived, the receptionist was not wearing a uniform, so I was not even sure whether she was a member of your staff. I simply asked whether it would be possible to stay in the same room if I made another booking for the following day. Instead of providing a helpful or professional response, she replied, “I don’t know if you can or not. Just make the booking and maybe you’ll get it.” I found this response unfriendly and unprofessional.
I travelled from Phuket to attend meetings at BITEC Bangkok. I am also a major supplier to many five-star hotels, including properties within the Accor group. I have stayed at Novotel Phuket and other Accor hotels, where I have always experienced excellent hospitality and professional service.
That is why I chose your hotel. Unfortunately, my experience here has been very disappointing. I believe that every hotel under the Accor brand should maintain the same high service standards. There should not be such a significant difference between Novotel Phuket and your property.
What concerned me most was that I felt the receptionist treated me differently because I am Thai. I have observed that foreign guests are spoken to politely and warmly, while I was addressed in a manner that I found discourteous. I sincerely hope this was not intentional, but it made me feel uncomfortable and disappointed.
I kindly ask you to investigate this incident and provide appropriate guidance or training to the staff member concerned. I checked in on 14 July at approximately 7:00 p.m. (it may have been closer to 9:00 p.m.). If necessary, please review your CCTV footage to identify the staff member involved.
I am currently staying in Room 405 and will remain at the hotel until Friday.
Your guide to the flawless travel experience
Popular Countries
Get our app
