DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Hotels
•
Doubletree by Hilton
8 (245 reviews)
215 South Illinois Avenue , Oak Ridge , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Cons:
Cleanliness issues
Dated property

Categories

Cleanliness
7
Several negative comments regarding room cleanliness and odors.
Service
8
General praise for staff, with some mixed experiences.
Location
8
Convenient location mentioned multiple times.
Room Quality
7.5
Mixed sentiments about room quality and comfort.
Amenities
8.5
Positive comments on the pool and breakfast.
Value for Money
8
Generally good value mentioned, but room quality issues could impact perception.
Food and Beverage
9
Excellent breakfast and dining experiences noted.
Overall Experience
8
Overall positive with some issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Luxurious Accommodations
Indulge in rooms adorned with rich colors, dark wood furniture, and modern amenities like a 37-inch flat-screen TV, small fridge, and designer bath amenities. Enjoy the convenience of a large work desk and free Wi-Fi throughout the property.

Dining Excellence
Experience fine American cuisine at Birchfield's Restaurant, set in an elegant Art Deco ambiance. Savor delectable dishes for breakfast, lunch, and dinner, complemented by a full drink menu at Burchfield's Lounge. Room service is available 24 hours for your convenience.

Recreational Delights
Relax and unwind at the year-round indoor/outdoor pool or maintain your workout routine at the modern gym. Stay productive at the 24-hour business center. With the American Museum of Science just a 5-minute walk away, and downtown Knoxville a short drive, DoubleTree by Hilton Hotel Oak Ridge – Knoxville is your ideal choice for a memorable stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 245 reviews
Cleanliness: 7
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
M
Michael • couple • us
10
2026-03-31 • via Nuitee
C
Cynthia • extended_group • us
4
It happy
Pros:

They wouldn’t give us breakfast even though it said breakfast included

Cons:

We reserve two beds and they only had one bed left and we had to use a rollaway bed

2026-03-08 • via Nuitee
A
Amber N P.Y. • couple • us
8
Pros:

The bed was amazing and the cookies are such a nice touch.

Cons:

That we could have our breakfast ordered to the room.

2026-03-03 • via Nuitee
E
Ellis • couple • us
10
I love this place. It’s by far my favorite hotel. The bar is nice quiet and classy looking the staff is exceptional and
Pros:

Everything, the bar was closed but I really wanted a drink before I had to check out and they were so nice they made it for me and put it in a to go cup!!!

Cons:

Bar wasn’t open early and I needed to checkout and leave before it opened which kinda sucked

2026-02-12 • via Nuitee
T
Taylor • couple • us
10
2026-01-31 • via Nuitee
D
Daniel • couple • us
8
2026-01-21 • via Nuitee
B
Byron • solo_traveller • us
9
Excellent
Pros:

Great for everything I needed.

Cons:

No complaints.

2026-01-19 • via Nuitee
G
Georganna • solo_traveller • us
8
2026-01-19 • via Nuitee
E
Ellen • family_with_children • us
8
2026-01-19 • via Nuitee
H
harris • couple • us
10
Pros:

I love the layout of the rooms.

2026-01-08 • via Nuitee
K
KENTON • couple • us
10
2025-12-06 • via Nuitee
J
Joseph • couple • us
10
Best day we had in months
Pros:

Excellent breakfast staff. Best we had in months. Janie was amazing

Cons:

Absolutely nothing bad to say. Oh I said everything was absolutely lovely. Thank you very much.

2025-11-13 • via Nuitee
A
Allish • couple • us
9
Pros:

Room service was excellent. Housekeeping was adequate.

2025-11-10 • via Nuitee
D
Darrell
2
Pros:

Rooms smelled moldy and bathroom smelled like wet dog. Tub was dirty. I stood at the bar for about 5 min and the bartender never offered to help, so I walked off. I reserved two rooms. Both were cleaned and turned around before 11 as we were at breakfast. We came back to one of the rooms with a stripped bed and housekeeping and the other had been flipped for the next guest, even with our belongings in both rooms. The front desk was very helpful and the location was convenient for our event location.

2025-10-10 • via Nuitee
C
Carole • friends
8
Pros:

Great breakfast! Convenient location.

2025-10-10 • via Nuitee
M
Mollie • partner
10
Pros:

It’s a terrific property and I highly recommend it particularly for the banquets. They prepared meals for the Fireball Run Adventurally and it was the finest steak I’ve ever had that was served to massive amounts of people delicious and perfect.

2025-09-30 • via Nuitee
R
Robin • friends
10
Pros:

We went to windrock for a day of riding. Stayed here overnight to get an early start for the next day. We decided to go to the pool and it was excellent! Warm water, very clean, and indoor/outdoor which was very cool. Loved it!

2025-09-29 • via Nuitee
C
Carly
10
Pros:

A very clean hotel. Excellent location. We enjoyed it and had no issues while staying there.

2025-09-26 • via Nuitee
M
Michael • family
10
Pros:

Great indoor pool!

2025-09-20 • via Nuitee
D
Darryl • extended_group • us
10
Would visit again if in town for work.
Pros:

Friendly and helpful staff. Clean property, large rooms and bathrooms.

Cons:

A little dated but they are working on updating the property at this time. The mirror at the desk is too high for the chair provided to be able to see yourself to get ready. Could be a short person problem.

2025-09-15 • via Nuitee