CLT Airport Inn & Suites

Will not use that "hotel" again in my life. Only hotel where you get the towells and toilet paper in the lobby when you sign in. Seems like they are remodeling or something like that. One elevator not working and the other about to fall appart. No microwave, no coffee pot. We decided to stay overnite at the airport Not good at all.

This was the nastiest, most disgusting hotel I've ever seen. After check in I'm informed there's no soap, and no towels. My room had one working lamp and a broken television. Called the office and they offered a second room. My biggest mistake was taking that room. It smelled horrible, the carpet was sticky and squishy, mold on the desk the TV was on. Holes in the wall and the room looked like it hadn't been cleaned in months. The hallway was barely any cleaner, and the elevator buttons had a missing missing panel and exposed wiring. Per Expedia they have a shuttle service, they do not. I feel sorry for anyone who stays at this so called hotel.

Horrible experience

Bathroom had writing all over mirrors. No soap or wash cloths available. TV remote did not work for TV. Stains all over the rugs. I have pictures of room.

The property was close to the airport and cheap. The place is dirty and smelly. They had no towels or soap. Holes in the walls, a broken table and misding curtains.

Roaches crawling on the walls. TV didnt work. Bedding had holes. Wouldn't stay here again with a gun to my head.

This is a scam

I checked in a woman in need of shelter to stay here for a week because it was inexpensive
The woman has trouble walking due to lymphedema and requested a room bearby on the 1st floor. Theyvsaid none were available on the 1st floor so they put her on the 2nd and one day later, their elevator stopped working. She was forced to use the stairs causing her great pain. The place is filthy, holes in the walls, black mold on the ceilings. The whole place reeked of smoke and another unknown odor, possibly crack or meth. Cigarette butts are extinguished on the hallway floors. They didn't supply toilet paper, soap, shampoo, or towels. I had to go to the store and buy all of those things for the woman. This place should be condemned as it is full of hazardous conditions. They should be ashamed charging less advantaged people $500 a week! That's more than my mortgage!

the poorest condition of any motel I've ever been in, in over a hundred trips. no towels, soap, waste baskets. air conditioner not turned on, when i turned it on it was a tad moldy for a few minutes--then, not. Convenient to airport but I would not recommend to anyone. FRont desk person competent.

Extremely satisfied

excellent staff very professional

This property was absolutely horrible. It made you feel like someone got murdered in your room. Felt like a blessing ever pets are welcome there so it just smells like rotten animal broken everything all light fixtures, towel rack, and no towels for taking a shower. Nothing absolutely 100% the worst hotel ever

Worst room bad smell worst worst worst

The front desk agent Quinta, was very nice and helpful. The property though is horrific. Smells of smoke, floor was sticky, rugs were filthy.

It was extremely dirty, smelled like pee and poop everywhere. There were no amentities offered as suggested online, no soap, no shampoo, the fridge did not work the tv did not work was told they didnt offer coffee although there was a coffee machine, no blanket was in the room and when asked for one they stated they only gave them to people who asked, the ice machine was broke. Online it said they offer breakfast, there was not a single thing offered. This is the worst hotel I have ever stayed in, in my entire life.

Property was very awfully dirty holes in the walls people laying on the floors in the hall

Customer service

The place was kind of scary. It in desperate need of an update or condemnation. Lady at front desk was nice though.

We got to the hotel and it was overbooked, so we had to find other accommodations.

No towels in room, no bath cloths, no soap. No toilet paper. Hair dryer in room didn’t work.

Had to go back to front desk to ask for these items.

Front lobby was a mess. Looked like the floors hadn’t been vacuumed in a month.

Questionable people hanging out in lobby. People hanging out in hallways.

Did not feel safe.

I booked on line said it had breakfast, get there and the clerk says “ we ain’t got no towels for the rooms and there’s no breakfast” I looked at my wife and we immediately left. Never to go there again