Quality Inn & Suites New Castle

Hotels
•
Quality Inn
8.1 (575 reviews)
1740 New Butler Rd. , New Castle , us
+1 724-890-4818

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Cleanliness issues
Breakfast improvement needed
Insect concerns

Categories

Cleanliness
7.49
There were multiple complaints regarding cleanliness, particularly the floors not being vacuumed and bugs in the room.
Service
8.96
Staff was described as friendly and accommodating, though there were issues with check-in timeliness.
Location
8.5
Guests frequently praised the convenient location relative to local events.
Room Quality
7.95
Rooms were generally clean and comfortable, but some repairs were needed.
Amenities
7.98
Amenities were present, but some guests suggested improvements, particularly in the breakfast offerings.
Value for Money
8.44
Guests found the overall experience to be reasonably priced, especially compared to similar hotels.
Food and Beverage
6.99
Breakfast options received mixed reviews, with suggestions for improvement noted.
Overall Experience
8.46
Many guests indicated they would return, describing their stay as enjoyable despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:00

Property Description

Convenient Location

Quality Inn is strategically situated less than 20 miles from several universities and colleges, making it an ideal choice for visiting families and academic travelers. The proximity to Lawrence County Fairgrounds and Moraine State Park offers guests a blend of education and relaxation.

Comfortable Accommodations

Each room at Quality Inn is thoughtfully furnished with refrigerators and microwaves, ensuring that guests have all the conveniences they need for a pleasant stay. The entire property being non-smoking adds to the comfort and well-being of all visitors.

Fantastic Amenities

From the free grab and go breakfast to the relaxing sauna, Quality Inn offers a range of amenities to enhance the guest experience. Business travelers can take advantage of the business center, meeting room, and fax services, while all guests can enjoy the pet-friendly policy that welcomes furry companions.

Book your stay at Quality Inn today and experience a perfect blend of convenience, comfort, and hospitality.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 575 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 6.99
Overall Experience: 8.46
J
Jorden • couple • us
7
Staff was kind
Pros:

Cleanliness, breakfast, and staff

Cons:

Some of the order ppl staying I’m from in town. Homeless using savings, very clean. But some of the ppl staying were very very rude.

2026-08-19 • via Nuitee
J
Jorden • couple • us
7
2026-08-19 • via Nuitee
J
Jorden • couple • us
6
2026-08-19 • via Nuitee
J
Jennifer • couple • us
10
great experience
Pros:

the staff was amazing. Even offered us a later check out since we were going to an event that would end at 3 am

Cons:

nothing

2026-08-18 • via Nuitee
T
Trisha • couple • us
5
Comfortable quick stay, no elevator
Pros:

Grill outside, beds were very comfortable

Cons:

No elevator. Got wrong room at first, Jet tub unknown if cleaned correctly

2026-08-11 • via Nuitee
J
Jorden • couple • us
10
Very nice
Pros:

Workers cleanliness and breakfast

Cons:

A lot of ppl

2026-08-11 • via Nuitee
A
Ayers • family_with_children • us
10
2026-08-09 • via Nuitee
J
Justes • solo_traveller • us
9
Pros:

It's better than average

Cons:

Kinda scary when I woke up and there was a key in my door

2026-08-07 • via Nuitee
S
Sue • solo_traveller • us
5
Pros:

Friendly staff

Cons:

I was told to use the thermostat on the wall to adjust the temperature. There was no thermostat. The bathroom fan was very loud. The fire alarm kept going off.

2026-07-21 • via Nuitee
H
Halil • solo_traveller • ca
10
2026-07-15 • via Nuitee
M
McFalls • solo_traveller • us
3
Pros:

Staff was friendly

Cons:

Room stank. Carpets smelled like bad foot oder.. Mold growing on curtain. AC smelled musty.

2026-07-14 • via Nuitee
W
wesley • couple • us
10
everyone was great
Pros:

every thing was great

Cons:

nothing

2026-07-10 • via Nuitee
T
Tara • solo_traveller • us
9
2026-07-04 • via Nuitee
L
Laura • solo_traveller • us
10
2026-06-29 • via Nuitee
C
Christine • solo_traveller • us
10
2026-06-29 • via Nuitee
A
Alford • solo_traveller • us
9
Pros:

Very clean rooms, conveniently placed and nice staff

2026-06-29 • via Nuitee
D
David • couple • us
10
2026-06-28 • via Nuitee
D
David • solo_traveller • us
10
2026-06-21 • via Nuitee
R
Raymond • extended_group • us
5
2026-06-17 • via Nuitee
K
Karthik • family_with_children • ca
8
2026-06-13 • via Nuitee