Vernon Downs Casino and Hotel

Hotels
•
Independent
8 (240 reviews)
4229 Stuhlman Rd, Vernon, New York, 13476 , Vernon , US
1-315-829-3400

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Facilities

Free breakfast
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Casino
Evening entertainment
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Cleanliness issues
Limited breakfast options
Outdated facilities

Categories

Cleanliness
7.46
Some reviews noted cleanliness issues, including dirty rooms and lack of adequate supplies.
Service
8.93
Friendly and accommodating staff were frequently mentioned as a positive aspect.
Location
8.47
Location was well-reviewed as convenient with good restaurant options nearby.
Room Quality
7.92
Rooms were noted as clean, though some described them as outdated and in need of maintenance.
Amenities
7.45
Amenities like breakfast options and equipment were criticized for variety and maintenance.
Value for Money
8.41
Perceived value was mixed; some saw prices as high considering the quality.
Food and Beverage
6.96
Breakfast options were limited and did not meet expectations for a hotel.
Overall Experience
8.43
Despite some issues, many enjoyed their stay and appreciated the friendly atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Exciting Casino Experience

Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a spa tub. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Variety of Dining Options

Indulge in a meal at Mr Gs Food and Spirits, amongst the hotel's 5 restaurants and a coffee shop/cafe. Relax with a drink at one of the 2 bars/lounges.

Convenient Amenities

Make use of the 24-hour business center, express check-out, and 24-hour front desk. Free self-parking is available onsite. With multiple room options, complimentary Wi-Fi, and flat-screen TVs, your comfort is a priority.

Book your stay at Vernon Downs Casino and Hotel in Vernon for a remarkable experience near popular attractions and with excellent amenities.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

8
Based on 240 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.43
L
lisa
10
Pros:

It was an older place but rooms had lots of updates. Our room had a couch table and chairs and a sink microwave fridge and coffee maker. Was very spacious ( 3 floor even #s no view Hot tub was not bad not large (6) could’ve been a little hotter The casino was a decent size with a good variety of slots Restaurants good variety for not a large place. We had the Friday buffet and it was worth it. Breakfast to go so we could eat in the room was great for the price

2025-10-12 • via Nuitee
S
Silvia • partner
6
Pros:

Ok place to stay but dining was poor. Cafeteria style only on-site

2025-10-04 • via Nuitee
S
STEVEN
10
Pros:

Clean, quiet and with several dining options. We chose the buffet but it was only Ok. Friendly staff.

2025-10-03 • via Nuitee
A
Anthony • family
10
Pros:

The entire place was very good, we will most likely return as we travel to Boston three to four times a year. The only negative was the a/c unit made very excessive noise. We would have called about it, but we were in the casino and didn't return to our room until late.

2025-09-30 • via Nuitee
J
Joseph • family
10
Pros:

Very approachable at sign in, nice clean roomy room, quiet. Asked for a second coffee pod, got it! Let the sun shine in that morning, all felt good.

2025-09-28 • via Nuitee
S
Sandra • partner
10
Pros:

Bed was comfy. Sheets were soft. Nice clean room. A little cold for September.

2025-09-22 • via Nuitee
B
Brian and Lori • family
10
Pros:

Very friendly staff and quick check in. Quiet. Country area.

2025-09-21 • via Nuitee
R
randall • family
10
Pros:

Easy access . Professional staff

2025-09-13 • via Nuitee
S
Sandra • family
10
Pros:

Friendly staff, clean rooms

2025-09-09 • via Nuitee
P
Paul
6
Clean, but nothing special.
Pros:

Came in for a wedding. Room was clean, but hotel property was not well maintained. Why only 2 towels in a room designed for 4 people?

2025-09-07 • via Nuitee
T
Thomas
10
Pros:

Very nice place to stay.

2025-08-28 • via Nuitee
S
Sharon • partner
10
Pros:

The staff were friendly and the casino was great.

2025-08-27 • via Nuitee
T
Tiffany
8
Pros:

The bathroom grout needs to be cleaned.
One dining option of many advetised was a snack stand.
Staff was very friendly

2025-08-27 • via Nuitee
J
Jaime • family
10
Pros:

Vernon Down hotel is one of the best in the area. Staff is friendly and hotwl and well kept.

2025-08-25 • via Nuitee
M
Mary Anne
8
Pros:

The staff was friendly and accommodating. I requested and was able to check in early to be able to get ready for a nearby wedding.The only mirror in the room was in the bathroom. The hotel is a little aged with colors although it was clean. I had a good breakfast in the restaurant at a reasonable price.

2025-08-24 • via Nuitee
E
Eileen • partner
10
Pros:

Great little overnight :)

2025-08-22 • via Nuitee
T
theresa • partner
8
Pros:

Stopped on our way cross country. Rooms were nice and comfy. Stopped on a Monday night when all restaurants were closed, which was disappointing. Just a small fast food place. Nice casino!

2025-08-21 • via Nuitee
K
Kelly • family
10
Pros:

Would have appreciated a better breakfast. There was only bagels, donuts. Bread. No protein, no waffle maker, no cereal. Not what you expect from a hotel

2025-08-21 • via Nuitee
S
Susan
4
Do not recommend!
Pros:

The hotel was really tired and expensive! Ripped sheet, yucky old blankets, super dark room with very little lights, burned out lights, faucets leaked and would not turn off, no water bottles and broken phone.
Breakfast was packaged pastries and coffee

2025-08-20 • via Nuitee
L
Logan
10
Pros:

Good

2025-08-20 • via Nuitee