Econo Lodge Duluth near Miller Hill Mall

Hotels
Choice Hotels International
7 (342 reviews)
4197 Haines Rd, Duluth, Minnesota, 55811 , Duluth , US

Pets allowed

Facilities

Free breakfast
Front entrance ramp
Express check-out
Arcade/game room
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Responsive service
Cons:
Dirty rooms
Pest issues
Outdated amenities

Categories

Cleanliness
4.46
Multiple reviews indicated issues with cleanliness; many guests reported dirty rooms, mold, and infestations, resulting in a very negative sentiment.
Service
9.93
Staff was described as very friendly and helpful, addressing any issues promptly, which reflects positively on service.
Location
8.47
Location was mentioned as decent but not outstanding; however, no major negatives were noted.
Room Quality
5.42
Numerous complaints about room conditions, including bugs, dirt, and overall poor quality; significant concerns were raised across multiple reviews.
Amenities
6.45
Amenities were lacking; the pool and hot tub were out of order and several guests expressed dissatisfaction with facilities.
Value for Money
7.41
Given the reported issues, many guests felt the price did not match the quality; experiences varied in expectations versus reality.
Food and Beverage
7.46
Breakfast offerings were limited but were improved after staff was notified; generally acceptable but could use more variety.
Overall Experience
6.43
Mixed overall experiences with significant issues noted; not ideal but with some redeeming qualities due to staff responsiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:13

Property Description

Indoor Pool and Arcade/Game Room
Complimentary Breakfast and Wireless Internet
Convenient Location near Miller Hill Mall

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and an arcade/game room. Additional amenities at this hotel include a television in a common area and a vending machine. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM. Make yourself at home in one of the 87 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self-parking is available onsite. Book your stay at Econo Lodge Duluth near Miller Hill Mall for a delightful experience.

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DLH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

7
Based on 342 reviews
Cleanliness: 4.46
Service: 9.93
Location: 8.47
Room Quality: 5.42
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 6.43
S
Susan family
4
Pros:

Room smelled musty. There were stained towels laying in the hallway on the carpet; must of been from a leak. They were there over 24 hours. The drawers in the room were dirty either from dirt or crumbs; I had to wash them out with a washcloth before I could put my clothes in the drawer. The drain in the tub and bathroom sink had no drain covering; just an open hole. I had to ask for a drain cover at least for the sink so I didn’t drop my contact lenses or jewelry down the sink. The pictures of the rooms must be from many years ago because our room didn’t look like that. I spent over $400 for 2 nights and I expected much more. And the breakfast was pathetic; ran out of stuff 2 hours before breakfast was over. And the pool was closed; waiting for the health inspector I was told! Yikes, hope the inspector looks over the whole place.

2025-10-13 via Nuitee
J
John
6
Pros:

Clean but old and in need of updates. Furniture is old and beat up, parking lot is in need of repaving. No smoke alarms in rooms.Very noisy, do not get a room near the ice machine.

2025-10-12 via Nuitee
J
Jada
8
Pros:

Our AC was set to 60 degrees and our room was 75+ the whole time

2025-10-12 via Nuitee
T
Trisha
2
Pros:

It smelled so bed I couldn’t stay.

2025-10-11 via Nuitee
D
Darren family
4
Pros:

Pool and hot tub not working. Only had a few boiled eggs, waffle maker was down. The only other item they had was bread for toast. We were told that they would have eggs and sausage when we checked in the night before. That did not happen.

2025-10-11 via Nuitee
J
Jonathon
2
Aholes threw my glasses away
Pros:

If someone is a regular customer and leaves something there and asks you to hang onto it, you don't throw it away.

2025-10-10 via Nuitee
E
Ella
4
Disappointed
Pros:

Breakfast was very poor. The sausage was undercooked. Eggs were instant. Very disappointing. The bathroom was not very clean.Especially the floor around the toilet. The back entry we came in , had all kinds of construction materials and plaster , laying all over. The trash receptacles were right outside that door and they were totally overflowing , and I saw no recycle containers. The grounds around the building look like a waste land. The air conditioner was very loud.And also the exhaust fan in the bathroom. We did not sleep very well at all. Would never stay there again.

2025-10-10 via Nuitee
P
Pamela partner
2
Pros:

The computer did not work, the hot tub and pool are not working. The girl at.the counter was busy talking to her boyfriend. And he just stood by the counter when i needed help

2025-10-09 via Nuitee
M
Michael
10
Pros:

Comfortable, clean, & convenient.

2025-10-08 via Nuitee
A
Alan family
8
Pros:

The parking lot was in pretty poor shape. Not sure if the back door was ever locked as every time we came in you didn't need a key. The floor was a bit sticky. Space room and decent breakfast. The price was quite reasonable.

2025-10-08 via Nuitee
R
Rebecca
4
Bugs....yuck!
Pros:

Pool room was closed with no noyification. Room was dusty and bugs/roaches in sink. Moved rooms but hardcto be comfortable knowing what I saw. Lots of minor fixes on appearance need to be fixed.

2025-10-07 via Nuitee
S
Suman
2
Unpleasant Stay at Econo Lodge Duluth
Pros:

When I checked in, I noticed several issues with the room:
• The main door latch was broken.
• The window glass was cracked.
• Water was leaking from the wash basin pipe, leaving the floor wet.

I reported these problems to the front desk, but they said the hotel was full and couldn’t provide any solution or alternate room. So, I had to stay with all these issues for the entire booking period.

This was really uncomfortable and honestly quite frustrating. I also reached out to Hotels.com, but they advised me to contact the property directly.

2025-10-06 via Nuitee
E
Elliott partner
4
Pros:

RJ at the front desk was the best thing about the hotel. He was kind and friendly. But the property as a whole was a mess. Our first room we walked into was unclean and had drug on the counter. Walked down and was given a new room. Breakfast in the morning is rough to say the least it’s the bare basics. Room was clean but could use a update and can definitely hear other rooms.

2025-10-05 via Nuitee
A
Ashley family
2
Pros:

Our room s toilet leaked every time it was used, the entire room smelled moldy and dirty. For the price of almost $300 the room doesn’t even meet basic needs.

2025-10-05 via Nuitee
S
Sam partner
4
Pros:

Well when we went the pool and hot tub were not avaliable and were down and thats the one thing we were expecting and yeah bot good

2025-10-05 via Nuitee
C
Christina family_with_children
2
Pros:

Didnt even get out of the car. Not what the pictures presented at all. People loitering outside. Had to scramble to find a place to stay and the hotel we found even said it was not a good place to stay at all

2025-10-05 via Nuitee
L
Lynne
6
Pros:

Lumpy bed, TV didn't work. But friendly staff.

2025-10-05 via Nuitee
K
Karl
2
Pros:

Horrible experience felt very unsafe and rooms were dirty

2025-10-05 via Nuitee
J
Jeff
8
Pros:

The outside looks a little rough but inside very nice will definitely be coming back again. Unfortunately they were upgrading pool while we were here but that being said nice to know there upgrading everything for the guests. Really happy about the fact their pet friendly.

2025-10-04 via Nuitee
J
Joyce partner
8
Pros:

Room was clean. We just returned from a trip and had large luggage. We are 75 and 81years old and there was no elevator. I booked a handicap room but they move us.

2025-10-04 via Nuitee