Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful location and views
Cons:
Food quality not up to standard
Cleanliness issues reported

Categories

Cleanliness
7.89
Facilities starting to show its age; hair in the tub mentioned.
Service
9.36
Excellent, friendly staff who went out of their way to ensure an enjoyable stay.
Location
8.9
Great location, but guests may need a hire car to explore the area.
Room Quality
8.85
Rooms were spacious with a beautiful view.
Amenities
8.38
Facilities are good but showing signs of age; beach chairs and pool require payment.
Value for Money
8.34
Some overpriced meals and a few more included activities would be better.
Food and Beverage
7.39
Restaurant is considered awful for the hotel tier, with overpriced meals.
Overall Experience
8.86
Overall, a great holiday experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:43

Property Description

Beachfront Luxury

Stylish Rooms with Spectacular Views

Indulge in vibrant decor and modern amenities as you relax in our stylish rooms with balconies offering stunning views. Enjoy the convenience of air conditioning, flat-screen TVs, and complimentary WiFi during your stay.

Exciting Activities and Relaxation

Embark on thrilling water sports like windsurfing and canoeing, or unwind with a soothing massage at Churaku Spa. Stay active at our fitness centre, tennis courts, or nearby golf course. End your day with a game of billiards or table tennis on-site.

Culinary Delights and Scenic Dining

Savor delectable Japanese/Okinawan cuisine at Dining Room Senses, or opt for a barbecue feast with sunset views at The Grill. Let our open kitchen delight you with omelettes, grilled fish, and sushi creations.

Experience beachfront luxury at Sheraton Okinawa Sunmarina Resort - book your stay now for an unforgettable getaway.

Important information:

Guests must present their passport at check-in. The hotel will make a photocopy.

Please contact the property about the airport limousine timetable.

Children 5 years and under can stay free of charge when using an existing bed.

The map code for car navigation systems: 206 127 768*44Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 500 per day.

Location

Guest Reviews

8.5
Based on 209 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
W
willytrevor Friends getaway Hong Kong
10
Worthy for money
Pros:

🐢The resort’s Christmas mood was tastefully done: warm lighting, subtle decorations, and a calm sense of celebration rather than chaos.

Check‑in was smooth and personal, with staff already aware of my preferences. It had the polished efficiency of a city luxury hotel, but softened by genuine Okinawan warmth. My room was all about **space, light and sea**. Floor‑to‑ceiling windows pulled the ocean into the room, and the balcony became my private box seat for Okinawa’s winter sunsets.

After the drive, the bed and linens were more than comfortable—they were truly restorative. What sets this Sheraton apart is its **sense of place**. Design touches, amenities and hospitality are distinctly Okinawan; this isn’t a generic beach resort that could be anywhere.

Breakfast continued that theme: a curated mix of Japanese and international dishes, never feeling rushed even at peak season. Despite being family‑friendly, the property remains remarkably tranquil, with enough quiet corners to feel almost private.

Staff consistently remember names, preferences and small details, in a way that feels thoughtful rather than scripted. Yes, it’s about four hours from the airport—but that distance is part of its charm. For a Christmas or year‑end escape, this feels less like a stay and more like claiming your own quiet piece of Okinawa.

There was a disappointing part is hotel didn’t have currency exchange service. The front desk staff asked me to change the money in convenience store.

2025-11-28 via Tripadvisor
A
Ayeshani family_with_children jp
10
2025-11-15 via Nuitee
N
Natalia couple br
10
2025-11-15 via Nuitee
E
Emil family_with_children dk
8
2025-11-08 via Nuitee
R
Romolo family_with_children br
10
Pros:

Família Friend

2025-11-08 via Nuitee
S
Sophie50 Family London, England
8
Great hotel - thank you to the fantastic staff at Sheraton Okinawa
Pros:

This hotel is soooo much better than lots of the reviews report. The staff are excellent, friendly and work so hard. Thank you to everyone who made our holiday great. We were a little worried from some of the reviews that there may be a language barrier, but this wasn't the case - lots of the staff spoke good English which really helped us. Everyone went out of their way to ensure we enjoyed our time there. The infrastructure of the hotel is looking a little tired now, as other reviews correctly suggest - I understand there is a refurb taking place this winter. Lots of local restaurants to visit within easy walking distance from the hotel - we didn't have a rental car but this didn't impact our stay at all. Thanks Sheraton Okinawa!

2025-11-01 via Tripadvisor
family_with_children au
8
Pros:

Beautiful view and comfy beds for Japan.

Cons:

Windy so unable to do a lot of the actives. Didn’t like how you had to pay for the beach chairs and the indoor pool.

2025-11-01 via Nuitee
C
Christopher family_with_children au
9
Great time.
Pros:

Staff were fantastic. Clean property, plenty of activities to do.

Cons:

A few more activities included in the price would be good

2025-10-31 via Nuitee
K
Kamil couple pl
8
2025-10-29 via Nuitee
A
Angelo family_with_children jp
10
2025-10-19 via Nuitee
H
Holecek extended_group cz
10
2025-10-18 via Nuitee
C
Claudia Omezo family_with_children br
10
2025-10-08 via Nuitee
M
Marco Antonio couple cl
6
Nice hotel, not coming back
Pros:

The facilities are great

Cons:

Food, the restaurant is awful for an hotel like this. Totally overpriced meals with no class at all.

2025-10-07 via Nuitee
T
tommy family_with_children us
8
Great location good hotel!
Pros:

Great location and breakfast. Nice swimming and beach facilities.

Cons:

For the price I expected better. Showing its age and layout of hotel for South tower is ridiculous! Walking through restaurants up and down floors. Was a bit crazy.

2025-10-05 via Nuitee
D
Daichi couple jp
10
最高の休暇体験になりました
Pros:

館内が広く、高級感があった

2025-10-02 via Nuitee
T
tommy family_with_children us
8
Really good hotel with excellent location
Pros:

Location was excellent and staff were professional.

Cons:

Facilities starting to show its age. After cleaning, always hair in the tub.

2025-09-29 via Nuitee
L
Lorraine family_with_children gb
9
Perfect family break
Pros:

Beautiful location on the beach with fantastic facilities for families to entertain themselves and nice food options on site.

Cons:

Location wise, I think guests need a hire car to really explore the area.

2025-09-18 via Nuitee
T
Tina8888 Couples Huntsville, Alabama
8
Nice Tropical Place
Pros:

I read many reviews before we came here and I’m here to confirm some and dismiss other’s. Here’s my thoughts for what it’s worth.

While the resort has some areas that appear a bit older I wouldn’t refer to it as dated or rundown. It reminds me more of the atmosphere you get in tropical locations rather than a big city. We stayed in a deluxe, ocean view room in the main building. We walked over to the new South Tower and didn’t feel it would be worth the extra cost. We like being in the main building. Pretty ocean view from the lobby and many places to sit.

Senses restaurant had a great variety of Okinawa style foods to try in their lunch buffet. We will definitely be eating there again.

The beach/pool area has inexpensive food/drinks you can order and take to an outdoor table to enjoy. I didn’t find the drone to be bothersome. I thought it would be annoying but it wasn’t. It takes pictures of people zip lining.

Yes, Beach towels are indeed free for hotel guests. We bought the pass that covers the cost for 2 daily beach loungers with an umbrella. It’s not uncommon for hotels to charge for that type of service on the beach in my experience. No additional charge for Pool chairs and umbrella.

You can easily walk about a mile or drive/taxi to more reach more authentic Japanese restaurants.

*Everyone working in the hotel has been super polite and hard working and helpful to ensure your happiness and enjoyment. However only a few speak English. That’s ok! It’s their country! Everyone tries to work to understand.

Only negatives: Many young children are here because Japanese families seem to vacation here. Probably not good for romance/honeymooners.
There is a piano in the main lobby which kids can play even if they don’t know how. 😵‍💫 Would be good to remove it.
Overall we would stay here again!

2025-09-15 via Tripadvisor
M
Mao family_with_children jp
9
2025-09-08 via Nuitee
M
Mao family_with_children jp
9
2025-09-08 via Nuitee