Hotel Nikko Osaka

Hotels
•
Okura Nikko Hotels
9 (308 reviews)
1-3-3 Nishi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086 , Osaka , JP
81-6-6244 1111

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Shopping on site
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Easy subway access
Good dining options nearby
Cons:
Small room size
Scant bathroom amenities
Road noise at night

Categories

Cleanliness
8.39
Clean and pleasant, though some comments regarding room size and amenities present.
Service
9.86
Staff were consistently described as friendly, professional, and helpful.
Location
9.9
Ideal location near major attractions, shopping, and public transport.
Room Quality
8.35
Rooms generally clean but some were considered small and lacking in amenities.
Amenities
8.38
Basic amenities provided; some reviews mentioned that improvements are needed.
Value for Money
8.84
Good value considering location and service, although room size issues noted.
Food and Beverage
8.89
Good breakfast options, though some dining options may be pricey.
Overall Experience
9.36
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:17

Property Description

Luxurious Amenities
Indulge in onsite massages and complimentary wireless internet. Take advantage of the concierge services and enjoy a drink at the bar/lounge.

Dining Experiences
Explore 5 restaurants at Serena or opt for room service. Grab snacks at the coffee shops/cafes for a delightful treat.

Convenient Location
Located in the heart of Osaka, the hotel is within walking distance to Amerikamura and Dotonbori. Enjoy easy access to nearby attractions, ensuring a memorable stay.

Ready to experience luxury and convenience at Hotel Nikko Osaka? Book your stay now for an unforgettable getaway.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

9
Based on 308 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
L
Lap Tak
10
Pros:

The Nikko Premium Twins room is spacious and with great view of Shinsaibashi. The temperature of the room can be adjusted. The floor is quiet and privacy is ensured. The location is convenient, with a lift going down to exit 8 of the metro station. Breakfast is good with many choices.

2025-10-12 • via Nuitee
M
Mark
10
Pros:

Everything was perfect!

2025-10-10 • via Nuitee
B
Bruce • family
10
Pros:

The staff was wonderful.

2025-10-10 • via Nuitee
K
Kent
10
Pros:

Hotel was excellent. Staff was friendly and room was very clean. Great location. Highly recommend staying here if you visit Osaka.

2025-10-10 • via Nuitee
M
Mickey
10
Pros:

T

2025-10-10 • via Nuitee
T
Thomas • family
10
Pros:

Great service, and the location is very close to shopping center.

2025-10-09 • via Nuitee
G
Gerrit
10
Prime location!
Pros:

Very good hotel. Quiet, but try to get a room away from the elevators if noises annoy you. Beautiful views the higher up are. We were on the 18th.
Location is prime. Very central and close to the subway station and a myriad of restaurants.

2025-10-08 • via Nuitee
D
David • family
8
Pros:

Great location and service. Room was a bit outdated

2025-10-07 • via Nuitee
R
Randy • partner
10
Pros:

Super great location for everything we wanted to do. Clean room and great staff!

2025-10-06 • via Nuitee
J
JUAN NING • family
10
Pros:

Excellent location with shoppings and foods around. Very clean room

2025-10-06 • via Nuitee
S
Sholeh • family
8
Pros:

Our room had the view of the street and at nigh we could hear everything and difficult to sleep.

2025-10-06 • via Nuitee
K
Kittiwat • family
10
Pros:

Great location, clean room, good front staff, close to everything. Highly recommended.

2025-10-05 • via Nuitee
Y
Ying • partner
6
Pros:

Everything was good except for the room only has one AC vent, so it was very humid and stuffy. Not to mention it’s central controlled AC as there is a mall downstairs. You cannot go below 20 degrees Celsius. The sheets and pillows weren’t comfortable. Location is prime though, and subway station is directly below the building.

2025-10-04 • via Nuitee
J
Jose Fernando • family
4
Pros:

The bathroom was smelly, probably due to humidity and the age of the facilities. The rooms need to be renovated now. The bathroom door was old and dirty. It is impossible to sell a room like this, it was very deceiving. The closet was dark, no light inside means no way to see what to choose to wear. The room was very tight, there was no space for opening the carry-ons, why would Nikko Hotel do this??? Far from comfortable, this was unacceptable. Will not recommend this place to anyone.

2025-10-04 • via Nuitee
H
Heidi
10
Pros:

Staff is Amazing thanks! I will keep coming back!

2025-10-04 • via Nuitee
K
Karen • partner
10
Pros:

Everything was perfect. Great customer service. Beds a little firm for me. Shower was wonderful. You can walk everywhere.

2025-10-03 • via Nuitee
A
Alex
10
Pros:

Clean room and nice staff

2025-10-02 • via Nuitee
G
Gouhei
10
Pros:

Very polite and professional staffs and sparkling clean room!

2025-10-01 • via Nuitee
Y
Yuri
10
Pros:

Liked everything. Even the direct access to metro is very convenient.

2025-09-30 • via Nuitee
C
Carlos
10
Pros:

Excellent customer service,staff was very helpful.

2025-09-30 • via Nuitee