La Quinta by Wyndham Thousand Oaks-Newbury Park

Hotels
La Quinta by Wyndham
6.4 (1020 reviews)
1320 Newbury Road , Thousand Oaks , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location
Cons:
Dirty exterior
Poor breakfast options
Rodents in the hotel

Categories

Cleanliness
5.11
The outside was dirty and in need of updating; mentioned issues with rodents.
Service
7.58
Overall customer service A+ from one review; some staff were rude.
Location
8.12
Many reviews highlighted the convenient location.
Room Quality
7.07
Rooms were reported as clean and nicely remodeled but had some electrical issues.
Amenities
6.1
Some amenities like the gym were enjoyable but noted issues with the coffee machine.
Value for Money
6.06
Disappointment about the lack of breakfast and internet affects perceived value.
Food and Beverage
4.61
Breakfast received negative feedback; limited options and stale items.
Overall Experience
6.58
Some positive mentions but overall a significant amount of disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:30

Property Description

Luxurious Amenities
Indulge in the comfort of our rooms equipped with modern conveniences like flat-screen TVs, microwaves, and mini refrigerators. Start your day with a complimentary continental breakfast offering a variety of delicious options.

Relaxation and Recreation
Unwind by our outdoor swimming pool or soak in the rejuvenating hot tub. Stay active at our poolside fitness center, ensuring a well-rounded stay that caters to both relaxation and fitness needs.

Convenient Location
Situated just a short distance from the stunning Zuma Beach and Malibu Beaches, our hotel in Thousand Oaks offers easy access to popular attractions. Plus, with Los Angeles International Airport within reach, your travel convenience is guaranteed.

Book now for an unforgettable stay at La Quinta Inn & Suites Thousand Oaks Newbury Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.4
Based on 1020 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 7.07
Amenities: 6.1
Value for Money: 6.06
Food and Beverage: 4.61
Overall Experience: 6.58
J
Jeanne couple us
10
When I booked the property, they stated they have breakfast included when I arrive to the site. It was no breakfast and
Pros:

Nice neighborhood and quiet

Cons:

The only thing is construction, was going on little bit dusty

2026-07-16 via Nuitee
V
Valerie family_with_children us
3
Do not stay here. Under construction
Pros:

We booked this place due to it included a breakfast. But it did not have a breakfast.

Cons:

Everything. Advertised breakfast included, but no breakfast. Requested fresh towels, but all day they never brought any. When we returned and called the front desk about it. They said I could come to the front desk to get some. I hung up on him.

2026-07-14 via Nuitee
R
Rick solo_traveller us
9
2026-07-14 via Nuitee
S
Syr Devin solo_traveller us
10
2026-07-12 via Nuitee
O
Olivares solo_traveller us
8
2026-07-12 via Nuitee
G
Gonzalez couple us
9
2026-07-11 via Nuitee
M
Mitra family_with_children us
3
I used to stay in La Quinta and was a pleasant hotel but not this time
Pros:

Breakfast was not good. Phone was not working. Refrigerator was not working. I told the hotel to change the fridge.

Cons:

Not the pocket breakfast. Working phone and working items in the room

2026-07-11 via Nuitee
J
Janet solo_traveller us
9
Safe, needed, more than acceptable.
Pros:

Room fine, close to pool. Bed was comfortable. Breakfast was acceptable as the kitchen was still under construction. All worked hard for the best.

Cons:

Room was designated handicapped accessible. I am grateful I had a room, although a designated room was not necessary, still fine. I had work to do, so a desk and different chair would have worked well. But I am not complaining.

2026-07-08 via Nuitee
S
Steven couple us
9
2026-07-06 via Nuitee
T
T7917LZhugoo Business
10
Ready good
Pros:

Good experience thank you thank you

2026-07-03 via Tripadvisor
R
Randall couple us
6
Cons:

Breakfast was served included but they only had packaged muffins and hot chocolate….

2026-07-02 via Nuitee
M
Maureen couple au
1
DO NOT STAY HERE ! Construction work/ dodgy wifi
Pros:

DO NOT STAY HERE !
1. 1 minute after I booked I got a text saying there was construction / renovation work 8am - 5pm each day. (Of course I would not have booked had I known this). So some facilities out - I didn’t check if gym was available but probably not.

2. My booking stated Breakfast was included. When I turned up at breakfast they said they didn’t serve it during renovations / construction. No refund / discount. Again false advertising.

3. Sink in room didn’t drain properly and was dirty

4. Walls paper thin so we heard the person in the next room snore from 7pm to 7am.

5. Used the hotel wifi - and made a travel booking using credit card. 3 hours later I had 7 transactions go through from 2 stores … and had to cancel the card. Pretty sure it’s due to someone hacking the wifi.

I contacted the property about all this - no reply.
Booking.com contacted them - they did not offer a refund or anything.

Cons:

Service
Ethics
False advertising
Paper thin walls
Dodgy people around
Wifi hacked

2026-07-01 via Nuitee
L
Lorna family_with_children us
8
We had an easy time and appreciated this location being pet friendly
Pros:

Efficiency and kindness of staff

Cons:

Kitchen was under renovation. Breakfast was lacking.

2026-06-27 via Nuitee
H
HIRONOBU solo_traveller us
5
予約した部屋と違う部屋だったので、部屋を変えてもらった。朝食はバーが2本、コ-ヒ-もない。
2026-06-25 via Nuitee
J
Jodie couple us
8
Great value
Pros:

The property was very comfortable, and clean. Easy check-in. Easy checkout.

Cons:

I liked everything about it

2026-06-23 via Nuitee
H
Harsha Teja extended_group us
4
Avoid until renovated
Pros:

nothing

Cons:

everything is old and dirty microwave doesn’t work, room smells like a 2 dollar motel and the shower leaks into washroom followed by dressing area

2026-06-22 via Nuitee
7
764cherrye Solo travel
4
Bad experience
Pros:

The floor was dirty. There wasn't even a waste basket or a hair dryer. The breakfast consisted of two granola bars, apple juice, water and a cookie. Very disappointing experience. Not what I was used to at La Quinta

2026-06-20 via Tripadvisor
N
normz672 Solo travel
10
Nice & comfortable & clean!
Pros:

Nice spot that’s going through some remodeling, but it did not affect my room or my stay for the evening. STAFF was busy when I showed up last night, but they were cordial to every individual there which not always easy to do when you’re a one man operation is what it look like last night anyways good spot, affordable, clean room and my request for a ground floor room was fulfilled. Thank you. I’ll keep you folks in mind if I’m ever back in this area from Arizona.

2026-06-20 via Tripadvisor
V
Vanessa couple us
10
2026-06-19 via Nuitee
C
Chang solo_traveller us
4
Pros:

The new upgrades although not finished and not posted to let you know exactly what to expect until after you have booked the room and cannot cancel. I drove from east coast and encountered close roads due to recent fires in California so I was exhausted and had no choice but stay at LA Quinta.

Cons:

Bathroom door is so off line it scrapes the toilet seat, floor felt like it had not been mopped, no trash can or reg coffee in the room. I arrived about 9:30 due to traffic and was woken up with noises around 5:30am

2026-06-18 via Nuitee