DoubleTree by Hilton Colorado Springs

Hotels
Doubletree by Hilton
8 (391 reviews)
1775 East Cheyenne Mountain Boulevard , Colorado Springs , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good amenities
Cons:
Food quality issues
Cleanliness concerns
Room comfort lacking

Categories

Cleanliness
6.75
The room was described as dingy and not clean, indicating significant issues with cleanliness.
Service
9.75
Overall service was positively highlighted with gentle and helpful staff, despite a few bad experiences.
Location
9.75
Great location mentioned in multiple reviews, contributing positively to the overall experience.
Room Quality
6.75
Some rooms described as uncomfortable and not up to standard, affecting overall room quality.
Amenities
8.75
Amenities were mentioned positively overall, though with some issues noted in specific contexts.
Value for Money
7.75
Mixed feelings about value for money due to high prices and unexpected issues.
Food and Beverage
5.75
Food quality was heavily criticized, being described as horrible.
Overall Experience
8.75
Despite various issues, the overall experience was still deemed satisfactory by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:37

Property Description

Stunning Views and Convenient Location
Located just 3 blocks from the World Arena, Doubletree Hotel Colorado Springs offers breathtaking views of Pikes Peak and Cheyenne Mountain.

Comfortable Facilities and Amenities
Guests can unwind in the outdoor courtyard, spacious lobby, indoor pool, and fitness centre. The hotel also features a business centre for work needs.

Dining Options and Entertainment
Enjoy the largest lobby bar in Colorado Springs at The Millhouse restaurant, and grab-n-go options at The Coffee Shop. Plus, the hotel is within walking distance of restaurants, shops, and a cinema.

Book your stay now at Doubletree Hotel Colorado Springs for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 391 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.75
Room Quality: 6.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 8.75
J
Janice family_with_children us
10
2026-01-28 via Nuitee
A
April solo_traveller us
5
My stay was ok.
Pros:

The room service was great and the server was very polite and friendly.

Cons:

I left my room friday morning at about 640, my room was closed and locked securely.When I returned that night at 7 PM.My door was a jar and propped, open with the deadbolt. I'm assuming when housekeeping came. They had propped the door open with a deadbolt but forgot to ondo. So when they were done cleaning the room, leaving my room unsecure for multiple hours, this was very concerning, as I had left a very expensive cpat machine. And my work computer laptop on the table. Fortunately, nothing was stolen. However, the fact that my room was left unsecure for more than 5 minutes and could have been most of the day. Unsecured was very concerning and disturbing for me and left me feeling frustrated and unhappy.

2026-01-26 via Nuitee
V
Vanessa family_with_children us
10
2026-01-25 via Nuitee
A
Ashley couple us
3
It was ok but lack luster.
Pros:

I just expected more for the price .

Cons:

Our room was dingy and not really squeaky clean.

2026-01-19 via Nuitee
D
Debbie couple us
10
Pros:

Love staying here! Always clean and staff is awesome!

Cons:

Can't think of anything right now

2026-01-16 via Nuitee
D
Don couple us
10
2026-01-15 via Nuitee
T
Tiffany couple us
9
2026-01-15 via Nuitee
S
Steven family_with_children us
10
2025-12-30 via Nuitee
C
cmasongates Family
4
Starbucks charging wrong prices and lying about it.
Pros:

We truly love the service location and amenities at this hotel (we check out today). However, for the 3rd day in a row I went to the Starbucks in the lobby and purchased daily coffees for my wife and I. Since there was a small line I was able to review the pricing of the Starbucks board and realized that their pricing was off. I'd been charged $3.95 for coffees each day, while the board stated $3.00. When pointing out that there is a discrepancy (and that it's ILLEGAL), the counter person stated it was due to hospitality taxes. When the receipt was printed that wasn't the case. They were truly charging 31% more via the register than what's on the board!!!! Ultimately, they handed me a $6 refund for my three days of overcharging and shared they'd look into getting the signs fixed. Bottom line, THEY ARE SILENTLY RIPPNG PEOPLE OFF by posting incorrect prices, then lying about it, then ultimately relenting when there's no other choice. PLEASE BEWARE!!!

2025-12-28 via Tripadvisor
R
Rose family_with_children us
3
Pros:

The room was amazing.

Cons:

the food is absolutely horrible.
the taxes and extra charges for food that is almost ridiculously bad.

2025-12-03 via Nuitee
J
Juan-Jose solo_traveller fr
10
Pros:

Everything was great! I have no words to describe how gentle and helpful all the staff was.
The room was comfortable and exceptionally clean. I would definitely choose this hotel again if I came back to the Springs.

Cons:

.

2025-11-27 via Nuitee
C
cdob63 Friends getaway Hurley, Catskill Region, New York
8
Well-run, clean and whatnot, as usual
Pros:

was there for a largish reunion. up to the usual standards--clean, comfortable, and everything worked. the staff were friendly and helpful. the first-floor layout was a bit confusing--i didn't exactly walk into walls, but there seemed to be more dead-end bits of corridor than strictly necessary. A quirk, not a quibble.

2025-11-23 via Tripadvisor
N
Nabin family_with_children us
1
Cons:

We stayed there for just one night, and as soon as we entered the room, the TV was already on and wouldn’t turn off. We had to call maintenance to fix it. The sink wasn’t working either, so we couldn’t use it to brush our teeth or wash our faces — we had to use the bathtub instead. It was a really bad experience, absolutely ridiculous.

To make things worse, in the middle of the night, a water pipe broke in the hotel, and we were escorted out of the building. We were exhausted and just wanted to rest, but ended up dealing with all that mess. Definitely not worth the price we paid — we’re never going back.

2025-11-08 via Nuitee
M
MaShawna family_with_children us
1
Cons:

The staff was very rude !!

2025-11-05 via Nuitee
R
Roy couple us
9
Pleasant stay - we would stay here again.
Pros:

Traveling with our German shepherd - Easy access to the courtyard. Very comfortable room.

Cons:

Extra blankets for the bed - it’s November so the nights are cooling down significantly.

2025-11-03 via Nuitee
M
Maria couple us
5
Pros:

The warm cookie given during check in

Cons:

The bed was uncomfortable and the room was not clean. There were people going up and down the hallway all night laughing and being loud.

2025-11-02 via Nuitee
C
CHEN family_with_children us
10
2025-10-17 via Nuitee
N
Natalia family_with_children us
10
Perfect
Pros:

Excellent customer service, food and amenities. Very happy with our stay

2025-10-15 via Nuitee
J
Jennifer family_with_children us
10
Great hotel
Pros:

Great location, great property

Cons:

Previously stayed here

2025-10-13 via Nuitee
A
Ashley Marie family
10
Pros:

Great experience!

2025-10-12 via Nuitee