Quality Inn Carbondale University area

Hotels
Quality Inn
6 (318 reviews)
1415 East Main Street , Carbondale , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Price
Friendly staff
Cons:
Cleanliness issues
Poor service
Subpar food

Categories

Cleanliness
4.64
Multiple comments indicated issues with cleanliness, including hair, stains, and roaches.
Service
7.11
Service was inconsistent; some positive remarks but also mentions of rudeness.
Location
7.65
Location received positive mentions, being convenient and close to amenities.
Room Quality
5.6
Rooms had significant issues with cleanliness and maintenance.
Amenities
5.63
Amenities were mentioned negatively, with comments about breakfast and outdated facilities.
Value for Money
6.59
Value perceived as acceptable, though some dissatisfaction with experiences.
Food and Beverage
5.14
Food quality noted as poor, with limited and stale options.
Overall Experience
5.61
Overall experience marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:09

Property Description

Heated Indoor Pool and Gym

The Quality Inn in Carbondale, Illinois offers a relaxing stay with its heated indoor pool and well-equipped gym. Guests can unwind and stay active during their visit.

Convenient Amenities

Each guest room at Quality Inn Carbondale is thoughtfully furnished with a coffee maker, in-room safe, and cable TV. Enjoy a comfortable and convenient stay with these amenities.

Nearby Attractions

Explore the beauty of Giant City State Park and enjoy shopping at Eastgate Shopping Center, both just a short drive away from the Quality Inn Carbondale. Don't miss out on the convenience and comfort this hotel has to offer.

Book your stay at Quality Inn Carbondale now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MWA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 318 reviews
Cleanliness: 4.64
Service: 7.11
Location: 7.65
Room Quality: 5.6
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 5.14
Overall Experience: 5.61
M
marie solo_traveller us
4
Pros:

Location

Cons:

1st rm had bugs had to move to another floor with no elevator. 2nd rm had an odor an was not very clean.

2026-05-11 via Nuitee
K
Khalill couple us
8
2026-05-05 via Nuitee
C
Charles extended_group us
10
2026-04-29 via Nuitee
H
Haines solo_traveller us
10
Pros:

The location

Cons:

Nothing i didn't like

2026-04-19 via Nuitee
L
Lorimer solo_traveller us
8
2026-04-18 via Nuitee
M
Marsha family_with_children us
5
2026-04-03 via Nuitee
A
Alicia couple us
5
2026-03-13 via Nuitee
R
Redmond solo_traveller us
1
2026-02-12 via Nuitee
P
Paytra solo_traveller us
10
2026-01-31 via Nuitee
R
Riley extended_group us
2
Pros:

The location was alright

Cons:

There was weave hairs all over the room and weird stains on the beds, I should genuinely sue this hotel

2026-01-20 via Nuitee
T
Tyler extended_group us
6
2026-01-19 via Nuitee
D
Dale solo_traveller us
8
Pros:

Close to where I want to go

2026-01-19 via Nuitee
M
Marlow couple us
1
2026-01-19 via Nuitee
B
Brad solo_traveller us
10
Very confortable
Pros:

Great place comfortable is the best word

Cons:

Na

2026-01-19 via Nuitee
T
Timothy extended_group us
4
Won't ever stay there again
Pros:

What breakfast? All that was provided was dried up looking fruit, cereal and waffles.

Cons:

Everything else about it. Some of the outlets in our room didn't work. Saw roaches in the hallway. The laundry amenity that was supposed to be available was not there.

2026-01-19 via Nuitee
E
Earl couple us
9
It was great
Pros:

It was ok
Loved the waffles and cinnamon roll

2026-01-19 via Nuitee
W
Warren couple us
10
2026-01-01 via Nuitee
M
Melvin couple us
8
2026-01-01 via Nuitee
L
Luke family_with_children gb
9
Pros:

Location, ease of getting to the shops or for the bus route. Friendly staff and is a nice place to stay. My concerns before staying with the general reviews of all hotels in carbondale turned out unfounded here. The bed side lights having built in USB chargers is great. I'm a non smoker and there was no stench from any kind of smoke.

Cons:

Room fridge is noisy but I can sleep through anything so very minor.

2025-12-19 via Nuitee
T
tracy couple us
4
i will never come to this location again
Pros:

location

Cons:

breakfast was stale cereal milk yogurt apples cuties and waffles no elevator at this location my room was on second floor plaster was all over floor and nasty towels in bathroom

2025-12-15 via Nuitee