Hilton Garden Inn Toledo Downtown

Hotels
Hilton Garden Inn
8.7 (882 reviews)
101 N Summit St - Building B , Toledo , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Nice views
Convenient amenities
Cons:
Parking fees
High breakfast prices
Room smell issue
Empty bathroom products

Categories

Cleanliness
8.65
Mentioned as clean facilities and a clean room with some negative feedback on service.
Service
9.05
Staff was described as efficient and friendly, but some concerns about attention to issues.
Location
9.15
Exceptional location with great views and convenience to venues.
Room Quality
8.45
Room quality was good but mentioned some issues with smells and amenities.
Amenities
8.55
Amenities like the bar and proximity to restaurants were appreciated.
Value for Money
8.65
Pricing mentioned as an issue specifically with breakfast but overall value remains acceptable.
Food and Beverage
8.45
Food was described as delicious but breakfast was noted as pricey.
Overall Experience
8.65
Generally positive experience despite some issues; would consider staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:30

Property Description

Indulge in Luxury and Convenience

Convenient Skyway Access: Enjoy seamless access to the Huntington Center Arena for entertainment.

Delicious Dining Options: Savor American cuisine and cocktails at the on-site restaurant and lounge.

Comfort and Connectivity: Relax in rooms with air conditioning, satellite TV, and river views. Stay connected with free WiFi.

Book your stay at Hilton Garden Inn Toledo Downtown for a perfect blend of comfort and entertainment.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised the parking garage operated by City of Toledo. Hourly rates apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 882 reviews
Cleanliness: 8.65
Service: 9.05
Location: 9.15
Room Quality: 8.45
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 8.65
6
614lisham Business
10
Quick and easy
Pros:

Joe (valet) was friendly and helpful

2026-04-22 via Tripadvisor
A
Alexander solo_traveller us
10
2026-04-16 via Nuitee
G
Gary solo_traveller us
10
Pros:

Ease of access to get too

Cons:

Check out time was early based off when we where leaving

2026-04-14 via Nuitee
B
Byrd couple us
10
Amazing staff and beautiful and comfortable room
Pros:

Everything

Cons:

I loved it

2026-04-11 via Nuitee
A
Amiee couple us
10
2026-04-09 via Nuitee
L
Laurie couple us
10
wonderful
Pros:

Checking in

Cons:

Being on a top floor with a pet

2026-04-07 via Nuitee
A
Acharya solo_traveller us
1
Bad experiences! Would not come back again.
Pros:

My expectations were high but in reality it wasn’t that high. Our bedroom, bed has hair on sheets, cover sheets was old and worn out. Let’s talk about shower, it was dirty with hair.

Cons:

First night we couldn’t sleep because of our neighbors having loud noises screaming all night. I called front desk around 2 am to notify but front desk was very rude towards me. He stated that “how am I know when you don’t call me” I told him yes I am calling you now. I have never experienced this before with so many travels. This is my first time review I am providing.

Next day front desk asked me how was everything! I stated that it was terrible and employee was very rude to me. She wanted to give us some drinks or snacks but I refused because I was not there to get that but wanted my stay peaceful.

2026-04-06 via Nuitee
J
Jeff couple us
10
2026-04-04 via Nuitee
2
262tonyao Friends getaway
10
Friendly
Pros:

Frank was very helpful and friendly. Talked about his one year old daughter and how she loves to dance and play basketball.

2026-04-03 via Tripadvisor
S
Shriner solo_traveller us
10
2026-04-01 via Nuitee
T
Tony couple us
10
2026-03-31 via Nuitee
3
393montim Business
10
Great service
Pros:

Joseph is the best, exceptional service

2026-03-27 via Tripadvisor
2
295richardz Solo travel
10
Valet serviced
Pros:

Joe W was fantastic with the valet. Very understanding and easy to talk to

2026-03-26 via Tripadvisor
F
Franklin couple us
8
Na
Pros:

Pet friendly

Cons:

Na

2026-03-19 via Nuitee
R
Ronnette couple us
8
2026-03-17 via Nuitee
L
Lamin couple us
10
It’s was nice! I would stay again.
Pros:

It’s a nice property nice rooms and views. The rooms are nothing major as far as the beds and eveything else you get the same as other basic hotel beds. Besides the view and the staff is really great. I was on the 15th floor it took a while to get up and down the elevator but it was worth it. The rooms are pretty quiet and ducked off. Parking isn’t the best and they charge for everything as far as food goes no free breakfast or anything and $50 a day for incentive.

Cons:

Parking

2026-03-17 via Nuitee
B
Brustman couple us
5
Not very clean
Pros:

I liked the convenience of the restaurant inside and how easy it was to get to the convention center.

Cons:

The bed and pillows were uncomfortable. My room was not very clean when I arrived. I had to wipe down the tub and shower so my kid could take a bath because there were hairs all over it. It was a busy convention weekend so I didn't bother asking for a room switch. The next day I was thinking I'd get housekeeping to clean my room of trash and get fresh towels, as that's what I experienced at a different Hilton location. I came up to my room around 1 real quick and noticed housekeeping was on my floor. I was surprised when I got back to my room later and housekeeping didn't bother to come in my room.

2026-03-16 via Nuitee
M
Marquel couple us
10
2026-03-16 via Nuitee
O
O8656PHjayb Business
10
Go-to hotel in Toledo
Pros:

I always have a good experience at Garden Inn Downtown. Joseph and the valets are speedy and attentive. Friendly front desk staff. Tim always texts me when I get to my room to make sure everything is in order. Good food and great bartender at American Assembly.

2026-03-09 via Tripadvisor
4
44zacharyg Family
10
Family stay
Pros:

Everyone was super helpful and accommodating. Tim and Tariq especially. Nice place and very welcoming.

2026-03-09 via Tripadvisor