Hilton Garden Inn Toledo Downtown

Hotels
Hilton Garden Inn
8.7 (933 reviews)
101 N Summit St - Building B , Toledo , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Nice views
Convenient amenities
Cons:
Parking fees
High breakfast prices
Room smell issue
Empty bathroom products

Categories

Cleanliness
8.65
Mentioned as clean facilities and a clean room with some negative feedback on service.
Service
9.05
Staff was described as efficient and friendly, but some concerns about attention to issues.
Location
9.15
Exceptional location with great views and convenience to venues.
Room Quality
8.45
Room quality was good but mentioned some issues with smells and amenities.
Amenities
8.55
Amenities like the bar and proximity to restaurants were appreciated.
Value for Money
8.65
Pricing mentioned as an issue specifically with breakfast but overall value remains acceptable.
Food and Beverage
8.45
Food was described as delicious but breakfast was noted as pricey.
Overall Experience
8.65
Generally positive experience despite some issues; would consider staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:30

Property Description

Indulge in Luxury and Convenience

Convenient Skyway Access: Enjoy seamless access to the Huntington Center Arena for entertainment.

Delicious Dining Options: Savor American cuisine and cocktails at the on-site restaurant and lounge.

Comfort and Connectivity: Relax in rooms with air conditioning, satellite TV, and river views. Stay connected with free WiFi.

Book your stay at Hilton Garden Inn Toledo Downtown for a perfect blend of comfort and entertainment.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised the parking garage operated by City of Toledo. Hourly rates apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 933 reviews
Cleanliness: 8.65
Service: 9.05
Location: 9.15
Room Quality: 8.45
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 8.65
I
I8460XDloganm Family
10
Valet
Pros:

Frank and Jacob were the best! They helped with everything and were super kind! Would definitely come back!

2026-06-27 via Tripadvisor
V
V2709MWsarahh Family
10
Frank
Pros:

Frank the valet is the goat! He was super friendly and speedy

2026-06-27 via Tripadvisor
I
I222CEsusanm Family Mount Juliet, Tennessee
10
Excellent stay
Pros:

Excellent stay
Frank the valet was courteous

2026-06-27 via Tripadvisor
8
845chesterj Solo travel
10
Justin’s the man
Pros:

Had an amazing time! Frank and Justin were great

2026-06-27 via Tripadvisor
H
Heidi couple us
10
Everyone was so nice and welcoming.
Pros:

It was beautiful

Cons:

Nothing

2026-06-26 via Nuitee
A
Allen CTMB 2017 -2018 couple us
8
Enjoyed my stay during Juneteenth celebrations!! I would highly recommend this facility
Pros:

Had a brief booking situation were we were temporarily locked out of our room!! The staff responded quickly and professionally to resolve the situation!! Much appreciated

Cons:

Being inconvenienced by being inadvertently locked out of the room

2026-06-26 via Nuitee
O
Oscar solo_traveller us
10
Pros:

The location was excellent and the room was super clean with a very comfortable bed.

2026-06-22 via Nuitee
J
jennabA6263XM Solo travel
10
Visiting Family
Pros:

Since this was my first time visiting Toledo, I had a wonderful experience staying at the Hilton Garden Inn! The room was spacious and clean and the staff was very helpful and informative about the reward program. When I come back to Toledo, I will be staying here again!

2026-06-21 via Tripadvisor
M
MargaretS186 Couples
10
Great hotel and service.
Pros:

Valet parking was great! So helpful, especially Alexander and Frank and Mo.

2026-06-21 via Tripadvisor
J
janewE7495RX Couples
10
Valet service top notch.
Pros:

Frank was best valet. Kind and thoughtful.

2026-06-21 via Tripadvisor
L
Laura couple us
8
Not the worst, but probably won't go back.
Pros:

The room and its view were lovely. I had a riverside view, and it was worth the upgrade. The bed was comfy. The amenities were great. Everything was clean.

Cons:

The thermostat was not working. Even with the air on all the way, it was cooler in the hallway than in the room. Wasn't overly impressed with the lobby restaurant, either. It was ok, but the service was less than great even for dine in.

2026-06-21 via Nuitee
2
222gjt Couples
10
Valet is the star of the show
Pros:

Hotel was nice. The valet was amazing!!! Happy to give advice very quick to return our vehicle. Even went to get something we going the car. All of them were friendly especially a man named Frank

2026-06-20 via Tripadvisor
S
Schmit family_with_children us
8
Pros:

Don't understand the parking we arrived on Thursday we went out for dinner and we paid $5 when we checked out on Friday they charged us $15 we parked in the parking l garage and when we got back on Thursday night after dinner so many spots had a cone in front of the parking space and when we checked out and left on Friday morning those same spot still had cones no car in those spots . And also it says that there's parking available it says nothing about paying a fee that was one main reason why we booked there. And that's the only thing I did not like about the property thank you

2026-06-20 via Nuitee
M
Marie family_with_children us
9
2026-06-20 via Nuitee
K
Kasandra couple us
5
Cons:

Booked 2 queen beds and got 1 king.

2026-06-18 via Nuitee
C
C6112MXcourtneyp Friends getaway
10
Valet
Pros:

I went to the assembly for a work related lunch and valet parked my car. I was initially being helped by a valet named Joe who was difficult and long-winded then another valet by the name of Alexander came to help me and made the whole experience easy to understand and got me parked in moments. He also picked up my vehicle when I left and his customer service was something that left the last impression on me I will be attending this restaurant and hotel in the future in hopes that this experience was a reflection of the whole hotel. Alexander Dawson is exactly what I hope for from anyone in customer service.

2026-06-16 via Tripadvisor
I
I3868USelainem Business
10
Frank is the best
Pros:

Frank the valet was awesome. So sweet and handsome! Very helpful and full of energy

2026-06-14 via Tripadvisor
Z
Z349BIalexg Couples
10
Baseball game
Pros:

Frank is the best. Check in was easy and very convenient

2026-06-14 via Tripadvisor
M
M626LFkatherineh Family
10
Nice hotel
Pros:

The hotel was very nice. We enjoyed the Mudhens game. Frank and Moe were excellent valets!

2026-06-13 via Tripadvisor
D
D8410VLbiancam Couples
10
Week experience
Pros:

The valet was awesome, Frank was super helpful and gave great hospitality! Hotel was a 5 star!

2026-06-12 via Tripadvisor