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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Hosted evening meal (reserve)
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Extraordinary Views and Beautiful Surroundings
Experience the charm of colonial Mexican style at our hilltop hotel, boasting stunning city views and peaceful gardens.
Refreshing Outdoor Pool and Dining Options
Take a dip in our inviting outdoor pool with a dedicated children's section. Indulge in mouthwatering Mexican and international dishes at our restaurants.
Lively Nightlife and Entertainment
Sip on your favorite drink at the Lobby bar before hitting the dance floor at our vibrant night club.
Book now to immerse yourself in the perfect blend of relaxation and excitement at our Mexican oasis.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
Location
Guest Reviews
Es comodo
Agua fría y sucia
Intalaciones
La piscina, es muy bonita peeeeero deberían de tener más consideración ya que es un alberca con agua muuuuy helada que ni siquiera se puede meter ni disfrutar, eso le quita muchos puntos al hotel.
Me encantó la discoteca!!! El bufete. Me estaba desanimando por los comentarios que tiene el hotel en Google Pero yo nunca ví nada de lo que ellos mencionan.
Se tardan en llevarte el servicio a la habitación.
La alberca, la comida
Las habitaciones necesitan mantenimiento, las sábanas y toallas tenían manchas de viejitas. El cobertor olía mal
jaridnes
no me han enviado las facturas del alojam iento
La arquitectura del lugar
En la habitación habia muchos mosquitos.
Great half way point between Lake Chapala and City Center as well as close proximity to airport.
Can't control AC in room.
La calidez del personal.
La alberca un poco sucia y maltratada, agua muy fría
El hospedaje fue sumamente plácido y superó todas mis expectativas. Desde el momento de la llegada, el ambiente transmitía tranquilidad y comodidad. Las instalaciones estaban impecables, cuidadosamente preparadas para brindar descanso y bienestar.
La disponibilidad
Pésimo servicio para facturar
Nice place but not good service
Booking
Debido a que iba de trabajo no pude hacer uso de la piscina pero referente a habitacion y restaurante super bien el unico inconveniente que veo es que si va gente sin vehiculo se les complicaria moverse.
La ubicación y la vista de la ciudad
La conectividad, la red wi-fi hay que buscar un lugar con recepción,
de igual forma no hay señal celular estable
El personal
Ubicación. Instalación vieja. Sucio
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